EFTA02074838.pdf

To: Natalia Molotkova From: Sent Tue 9/8/2015 5:39:56 PM Subject: Re: Valdson's passport expires Jan. 17, 2015 [Email Ref: 150908-0013291 Ok thanks. If I don't hear from them today we will circle back tomorrow. Sent from my iPhone On Sep 8, 2015, at 1:22 PM, Natalia Molotkova wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE. DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 09/08/2015 01:22 PM My apology, I missed the part that you are waiting for the new documents for them in your original email. I sent you the lowest coach option, but airline is asking for the ticket today, can try to do it again tomorrow. Fare can't be guaranteed till tickets are issued. Retards Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 09/08/2015 01:15 PM Hi Natasha...I am still waiting to hear from them re updating their passports...or perhaps they have new passports and I have old copies...as soon as I hear back I will let you know...Can we reserve tickets for them anyway? thanks so much. Response (Natalia Molotkova) 09/08/2015 12:57 PM So it did expire already? You will send me new ass rt? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 09/08/2015 09:42 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer 09/08/2015 09:42 AM Valdson's plIMP2015 Privacy Statement I Visit the Centurion Card websde EFTA_R1_00644241 EFTA02074838 To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress corn/phoning. C 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor (-Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not hmited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS: without any express or implied warranties. Portions of this content are provided by Gayota and may not be used without written permission. Used hereunder by license. For Google `Maps Terms of use click here: (http://maps.doogle.com/help/tenns maps.html). For "Map Legal Notices" click here: (haplAwA9 maps google.com/helpileaalnoticesmaos html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vninv.americanexpress.comaravelterms California CST*1022318. Washington UBI#600-469-694, Iowa TA0002, Nevada NV*2001-0126 Rent150908-001329 EFTA_R1_00644242 EFTA02074839