EFTA00329318.pdf

From: Lesley Groff fr" To: Amex Centurian Travel Subject: Re: Fairmont Waterfront-Jeffrey's Reservations [Email Ref: 160210-000607] Date: Tue, 09 Feb 2016 22:08:40 +0000 ok, thanks ask if we can check in on 16th...what happens to reservation? I really think he will only go 16-18, but I don't want to cancel the last night if he is having fun and decides to stay...I do not think he will go on 15th...he says he will not go until 16th...so it would be fine to CHANGE reservation to Feb. 16-19...possible? I booked these rooms myself and am holding with JE's Amex card...I don't know if the rate is an FHR rate...I will send you my confirms... On Feb 9, 2016, at 5:06 PM, Natalia Molotkova < wrote: <====--====== TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE 2,Centurion Banner Response (Natalia Molotkova) 02/09/2016 05:06 PM Ok, calling hotel about: Can you request a fan be put in one of the rooms? -Can we get the Amex amenities (early check in if possible and late check out to name important ones!) and if there is a WAIT LIST for a suite Centurion Relationship Manager Hours. Monday through Friday 9:00am to Customer 02/09/2016 05:03 PM I actually am holding 2 regular deluxe rooms at the Fairmont Waterfront for Jeffrey on the concierge floor Feb 15-19... Confirm # 107655153 and 107655163 -Is it possible for you to change the arrival to Feb. 16 and departure to Feb. 18? -Can you request a fan be put in one of the rooms? -Can we get the Amex amenities (eatly check in if possible and late check out to name important ones!) and if there is a WAIT LIST for a suite, can we be put on it? Thanks, Lesley Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. O 2016 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company"). In some cases. Concierge Company will provide you with certain information about the service providerts) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to ad on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Gcogle 'Maps Terms of Use" click here: al tp:llmaps.google.conVhelpfferrns maps.html). For "Map Legal Notices" click here: Afr tp/Av‘we.maps.gogle.com/belpilegalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf. although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please EFTA00329318 visit www.amencanexpress.comitravelterms California CST#1022318. Washington UBI#600-469-694. Iowa TA#002, Nevada NV#2001-0126 Ref#160210-000607 EFTA00329319