EFTA00301829.pdf

Tel. i E-mail EDUCATION Stockholm School of Economics (SSE) Stockholm, Fall 2007 - Spring 2013 • MSc Business and Economics - Accounting & Financial Management. • BSc Business and Economics - Accounting & Financial Management and Marketing. University of Buenos Aires/Vestfold University College Buenos Aires, Spring 2011 • Corporate Social Responsibility. 30 ECTS. University Commerciale Luigi Bocconi Milan, Fall 2009 • Exchange semester. La Sorbonne Paris, Fall 2006 • Cours de Civilisation Francaise de la Sorbonne (French language course). Viktor Rydberg Gymnasium Odenplan Stockholm, Fall 2003 - Spring 2006 • Upper Secondary School (Social Sciences and Economics). Final grade: 20/20. Scandinavian School of Brussels Brussels, Fall 2004 - Spring 2005 • Exchange year. WORK EXPERIENCE Rocket Internet GmbH - Global Venture Development Intern Sydney, Fall 2012 • Customer service manager for the recently launched online subscription based food delivery service HelloFresh. • Responsible for business development including implementation of several tools to increase operational efficiency and improve customer satisfaction and retention. During my internship the customer base tripled. • Developed and managed CRM campaigns and created weekly reports to investors. Atlas Copco — International Internship Program Nanjing (China), Summer 2012 • Managed a project aiming to improve the decision-making processes within the R&D department. • Planned, conducted and synthesized >20 interviews with key personnel from various departments. • Gathered and analysed internal and external data, which complemented insights from interviews. • Internal presentation of my findings and conclusion for how to improve their processes. CFI Group — Assistant Consultant Stockholm, Spring 2010 — Spring 2012 • Consulting firm specialised in increasing their clients' customer satisfaction. • Assisted in various customer and employee satisfaction improvement projects for large Swedish companies in various sectors (retail, real estate, energy and telecommunication). • Conducted data analysis and prepared presentations. Kanton Finansiella Radgivning — Summer Associate Stockholm, Summer 2011 • Compiled, reviewed and assessed financial communication from all companies listed on NASDAQ OMX. • Created a database structuring large sets of data, analysed statistics and prepared seminar materials. STS Language Schools — Course Town Assistant Brighton (UK), Summer 2009 • Responsible for the management of the daily operations in Brighton together with two colleagues. • Communicated with course leaders, developed supplier relationships, handled student issues, planned activities and solved daily problems. EXTRACURRICULAR ACTIVITIES Mentor Sverige Stockholm, Spring 2013 - Spring 2014 • Mentoring and coaching a young girl. Sustainergies - Project Manager CSR Live Stockholm, Fall 2011 - Spring 2012 • I initiated the program CSR Live, with the goal to give 20 selected students a better understanding of how companies work with sustainability. Recruited a project partner. Planned the program. Identified, contacted and presented the idea to companies (total budget of SEK 40.000). Marketed the program towards students at five different universities. Arranged a CSR Live diploma event at Scandic Malmen with 50 participants. • The program consisted of visits to the CSR/sustainability departments of ICA. Ahlens, Pernod Ricard and Folksam and included both presentations and case solving. Exchange Japan — Project Magazine Editor Stockholm/Tokyo, Fall 2008 - Spring 2009 • SSE Student Association project resulting in an exchange to Japan where we arranged a fair at the Embassy of Sweden and visited several Swedish and Japanese companies. • Identified and contacted sponsors to fund the project (budget SEK 250,000) and created a project magazine. Aldea Yanapay - Volunteer Cusco (Peru), Summer 2008 • Responsible for a class of 15 Peruvian children, teaching English and leading other activities (art, playtime. reading). OTHER INFORMATION Languages: Swedish (native), English (fluent), French (intermediate), Spanish (intermediate oral skills), Italian (basic). Data skills: Word. Excel. PowerPoint. SPSS. Interests: Travelling, yoga and antique markets. References and letters of recommendation: will be provided upon request. EFTA00301829