📄 Extracted Text (437 words)
From: Lesley Groff •MIENIn
To: Centurion Support <[email protected]>
Cc: Amex Centurian Travel
Subject: Re: 21-22JUN
Date: Wed, 21 Jun 2017 17:47:42 +0000
III Jennifer! thank you for this very detailed email! Greatly appreciate it. You were a HUGE help this morning
sounds like this is all GOOD news for us...
Thanks and have a great rest of your day!
On Jun 21, 2017, at 1.44 PM, Centurion Support <[email protected]> wrote:
gjJS Centurion Banner
Lesley.
As per my voice mail here is the email information on the ticket for traveling from St Thomas to New York, then to Moscow.
As we discussed this morning we booked on the Delta flight from St Thomas to JFK today. 21 JUN at 155pm. Issued as a new ticket for $439.26
non-refundable.
The American Airlines flight was issued on a ticket controlled by Aeroflot as she departed out of Moscow back on 17 June with Aeroflot.
Originally it appeared as if we could exchange out the ticket confirmed from a roundtrip fare of $1394.42 to delete the American Airlines flight at a new fare of
$954.36 with a fare decrease of $440.06. Unfortunately Aeroflot has advised we cannot exchange out the ticket due to the rules to a lower fare.
Aeroflot has advised due to the involunta hedule change with the flight delay on American Airlines we can refund the remaining portion of the existing
ticket and issue a new one way ticket for to travel tomorrow. 22 June.
Again the original ticket was issued roundtrip at $1394.42. The approximate cost of the flight used on 17 June is about $271.00. Aeroflot will refund the
difference on the unused portions of the ticket - approximately $1123.00.
We have issued the new one way ticket for at a non-refundable fare of $982.10.
She is all ticketed and set now. You should have received the updated itinerary.
Sincerely.
Jennifer Martin
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EFTA00454946
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