EFTA01383992.pdf

Deutsche Bank In Case of Errors or Questions I. El tuonic Funds Transfers Telephone us at or write to us at Deutsche Bank Trust Company Americas. 345 Park Avenue, WM Banking Team • NYC20-0102. New York New York 10154 as soon as you can. if you think your statement or receipt is wrong or if you need mono information about a transfer listed on the statement or receipt. We MUST hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. • Tell us your name and account number - Describe the error or transfer you arc wore about. and explain as clearly as you can why you believe it is an error or why you need more information - Tell us the dollar amount of the suspected error Please note that if you initially provide the above information to us via telephone, we may require that you send your complaint or inquiry in writing within 10 business days. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days (or 20 business days for new accounts) to do this. we will provisionally credit your account for the amount you think is in error, so that you will have the ace of the money during the time it takes us to complete our investigation. At the conclusion of our investigation. we will inform you of our results. 2. Non-Electronic Funk Transfers Contact the Bank immediately at 1-866-362-4796 if your statement is incurred or if you need more information about any non-electronic funds transactions (cheeks or deposits) on this statement. If any such error appears, you must notify the Bank in writing no later than 30 days alter the statement was made available to you. Please see your Terms and Conditions for further information on the terms governing your account. 3. Verifying Prcauthorized Credits If you have arranged to have direct deposits made to your accouro at least once every 60 days from the same person or company, you can telephone us at to find out whether the deposit has been made. Deutsche Bank Trust Company Americas. Member FDIC 3 of 3 CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0083943 CONFIDENTIAL SONY GM_00230127 EFTA01383992