EFTA01856059.pdf

As of 1/19/10 Page 1 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Schedule waiters meeting 3r-d Wed. of month at 3:00PM. Have all sign off. Schedule busboy and runners meeting V- Thurs. of month at 3:00PM. Have all sign off. Note: Be sure when having your meetings they are in an area clear of quests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. First week of April have an in-house hostess meeting on café. Review café document at server meeting. Advise hostesses to call regular lunch (and possibly dinner) quests to see if they're coming in that day. We want to make sure we have a special table ready for them or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Confirm dates for Women's "Fashion Week" Call Council for Fashion Design of America 302-1821 - sometime in the beginning of April. Be prepared to be busier. Confirm dates for "Gift Show" at Javitz Center. Be prepared to be busier. Don't put away coat racks and hangers before end of April. Tie all parts and hangers together. (Move to on-call status with coat checks). Change menu for spring/summer eating and drinking. Print special table tents if necessary. Remember smoked items. (Run food and liquor classes geared towards Spring/Summer. Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. VIP: Managers: When the temperature is above 65F degrees but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28 in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people young at heart. Chefs: Confirm you have a complete set of oyster tags for display. Confirm all oysters for month are in index. VIP: Make sure oyster tags are kept in plastic bags with daily oysters! Café Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and relax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchthrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. E2010 BR Guest LLC U kAdmin Restaurants\Restaurants\BWG NY\MANAGERkMeothly Planning ScheduleAPRIL.doc EFTA_R1_00253000 EFTA01856059  As of 1/19/10 Page 2 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Keep hiring all staff even if you have enough. People will leave. Polish brass thresholds at entrance and café doors. Inspect all furniture and umbrellas. Repair if needed. Staff: For your first warm days, 65 degrees and above, have a Sat wait staff on duty - you will do 2500 to 3500 in business, the same business you did on Sat. in Jan. and Feb. Mandatory attendance for wait staff at 3:00pm meetings. Daytime staff stays until 4PM. Evening staff in at 3:00PM. If you're scheduled to work you must be at meetings Monday - Friday through April. Review extra station during lunch summer/spring floor plan. As soon as you have the café door open your lunch business will increase. Make sure to review your spring/summer staff. Have everyone refreshed and ready to go for increase of business. For PM during the week for first warm days you will need full summer staff: 9 waiters, 3 bus, 2 hosts, bartender, and service coffee-person. Since it may not stay warm all night, schedule or 2 outside waiters for swing shifts 12-9 but make sure they are prepared to stay because in early spring people want to sit outside even if its 55 degrees. Every Week have "on-call": have a service bartender coffee-person and 2nd hostess in case it rains or its cold- you won't need them. Do not cut PM café waters until 8PM. This is when the café will fill. Swings if necessary. Mid April - Outside table service should be going; people want to sit outside. Be sure when outside opens food/server on time. Sell drinks people are thirsty. Review AGUA pours in all drinks. VIP: Don't forget host, busser and runner training meetings When warm weather starts you also need additional staff for: Monday and Tuesday -- Host and Manager in Jazz Room. Wednesday thru Saturday -- Additional Host to answer phones only and take reservations. MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Servers 11 18 11 18 12 19 12 19 12 19 12 19 18 18 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail 0 1 0 1 0 1 0 1 0 2 0 2 0 1 Scheduled €2010 BR Guest US U RestaurantskReslaurants\BWG NY MANAGER1Monthly Planning Schedule\APRIL.doc EFTA_R1_00253001 EFTA01856060  As of 1/19/10 Page 3 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL ... ..— ...- .... —. —.. AM — PM AM — PM AM PM AM1 PM AM PM AM PM AM PM Bartender 1 3 1 3 2 3 2 3 2 3 2 3 3 3 Scheduled MON TUE WED THU FRI SAT SUN Am PM AM PM AM PM AM PM AM PM AM PM AM PM Svc. Bartender 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host 4 5 4 5 4 5 4 5 4 6 4 6 4 4 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser 3 5 3 5 4 6 4 6 4 6 4 6 6 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner 3 5 3 5 3 6 3 6 3 6 4 7 7 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee 1 2 1 2 1 2 1 2 1 2 1 2 2 2 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PIA Barback 0 1 0 1 0 1 0 1 0 1 0 1 0 1 Scheduled €2010 BR Guest LLC U \Admin RestaurantsRestaurants!BWG NMMANAGERWonthly Planning Schedule)APRIL.doc EFTA_R1_00253002 EFTA01856061  As of 1/19/10 Page 4 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Palm Sunday — Sunday, April 9'h 2006 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. • 5 at 4 people- 2 at 2 people $17,688 Below 784 Sunny 50° April 9 • Early and late normal AM • Families, couples, tourist and regulars • Slow start/ big hit at 1-2pm • Normal Sun. • 3 of 37 people —1 of 27 $25,479 Below 408 Low 50° April 9 All — late hit after 9 — all walk- ins • Tourist, regular and young • Normal • Normal Palm Sunday 2006 Staff Information E2010 BR Guest LLC U \Mese RestaurantstRestaurantstBWG NY‘MANAGER\Monthly Planning Schedule\APRIL.doc EFTA_R1_00253003 EFTA01856062  As of 1/19/10 Page 5 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SUN 20 18 0 0 5 4 0 0 6 5 0 0 4 4 0 0 4/9 PHONE/ DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SUN 3 3 0 0 2 2 0 0 1 0 0 0 2 1 0 0 4/9 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SUN 3 3 0 0 0 0 0 0 4/4 Palm Sunday 2006 Notes Table sizes: Several — 1 ten top, 3 nine top, 2 eight tops and several five and six tops Payroll: Very- brunch and change over — swing shifts would help — hit was between 12-3 Menu served: Brunch and dinner Passover— Thursday, April 9th 2009 E2010 BR Guest LLC U \Admin Restaurants \RestaurantslIWG NYWANAGER\Monthly Planning Schedule\APRIL.doc EFTA_R1_00253004 EFTA01856063  As of 1/19/10 Page 6 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Thurs • 11 cancel, 2 no shows $4,906.07 Below 129 Clear, April 9 • All Cold AM • Regular • Steady with no hit • PF menus Thurs • 43 cancel, 6 no shows $20,617.12 Below 296 Clear, April 9 • All Cold PM • Regular —several observing holiday and Matze requests • No hit, steady flow, died relatively early. Lots of cancellations • PF menus and Fish Passover 2009 Staff Information E2010 BR Guest LLC U tAdmin Restaurants\Restaurants\BWG NYtMANAGERtMonthly Planning ScheduletAPRIL.doc EFTA_R1_00253005 EFTA01856064  As of 1/19/10 Page 7 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL DATE: 419/09 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 10 14 Bar I 2 Bussers 3 3 Runners 3 4 Coffee 1 1 Host 2 2 Phone 1 1 Delivery 0 0 CoatCheck 0 0 Managers I 2 Passover 2009 Notes N/A Passover-Thursday, April 3rd 2007 E2010 BR Guest LLC U \Admin Restaurants \RestaurantslIWG NYWANAGER\Monthly Planning Schedule\APRIL.doc EFTA_R1_00253006 EFTA01856065  As of 1/19/10 Page 8 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Tue. • No $8,302 Normal 249 60's April 3 • All AM • All • Slow • All Tue. • No $25,978 Normal 421 40's April3 • All PM • Regular • Slow early, slow late • Normal Passover 2007 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 4/3 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 1 2 0 0 2 1 0 0 0 1 0 0 4/3 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM TUE 2 2 0 0 413 Passover 2007 Notes All normal Passover- Wednesday, April 12th - Thursday, April 13th 2006 COW 8R Guest LLc. U tAdrnin RestaurantsiRestaurantsiBWG NYNIANAGERthilonthly Planning ScheduletAPRIL.doc EFTA_R1_00253007 EFTA01856066  As of 1/19/10 Page 9 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL Was there CXUN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • Normal $10,340 Above normal 288 Beautiful April 12 • All times 60° AM • Normal • Normal • Lunch Sat. • Normal $31,535 Below normal 445 Nice 50° April 12 • All times PM • Normal • Normal • Dinner Sun. • N/A $11,432 Above normal 339 Nice sunny April 13 60° AM Sun. • N/A $36,445 Above normal 558 Nice clear April 13 60° PM Passover 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES E2010 BR Guest LLC U tAdmin RestaurantstRestaurantstBWG NYWANAGER1Monthly Planning Schedule'APRIL.doc EFTA_R1_00253008 EFTA01856067  As of 1/19/10 Page 10 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SAT 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4/12 SUN 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4/13 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SAT 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 4/12 SUN 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 4/13 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SAT 1.5 2.5 0 0 0 0 0 0 4/12 Passover 2006 Notes SUN 1.5 2.5 0 0 0 0 0 0 All normal 4/13 Easter — Sunday, April 12th 2008 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW i NORMAL €2010 BR Guest LLC U tAdrien RestaurantstRestaurantstBWG NYWANAGEMMonthly Planning Schedule\APRIL.doc EFTA_R1_00253009 EFTA01856068  As of 1/19/10 Page 11 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Was there CXUN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. • N/A $9,257 Below 178 Rainy, April 11 40s AM Sat. • N/A $31,800 Below 101 Rainy, April 11 40s PM Sun. • N/A $21,306 Above 809 Sunny, April 12 50s AM Sun. • N/A $17,546 Above 318 50s April 12 PM Mon. • N/A $6,315 Normal 194 Cold, April 13 Rainy AM Mon. • N/A $15,678 Normal 256 Cold, April 13 Rainy PM Easter 2009 Staff Information N/A Easter 2009 Notes N/A f2010 RR fl ops1 I t C II kArImin RpcIaorante.R/aglaurantc\AWC: NYWANACIFRAAnnlhlv Plann,nn RehorlotloIAPRII (Inc EFTA_R1_00253010 EFTA01856069  As of 1/19/10 Page 12 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter — Friday April 6'h — Sunday, April fr 2007 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL E2010 BR Guest LLC U1A0min Restaurants\Restaurants'BWG NYNIANAGER1Monthly Planning Schedule1APRIL.cloc EFTA_R1_00253011 EFTA01856070  As of 1/19/10 Page 13 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 6 • Busy early, died at 3 $12, 402 Above normal 401 60's April AM • Busy Lunch • Business lunches • No major large parties Fri. • Busy dinner $37, 294 Above normal 620 60's April 6 • Fish specials PM • Have no doubles Sat. • Normal Saturday lunch $13, 108 Normal 450 60's April 7 • Look for underage drinkers AM _ Sat. • Normal dinner $39, 605 Normal 680 60's April 7 • Look for underage drinkers PM Sun. • Be ready to open 30 $18, 697 Above 807 60's April 8 minutes early AM • Do not overbook • All reservations • Very smooth day Sun. • PM pre•meal should be 15 $23, 309 Below normal 455 60's April 8 minutes PM • All fresh servers • Busy early Good Friday/ Easter 2006 Staff Information DATE: GOOD FRIDAY SATURDAY E2010 BR Guest LLC U \Mewl RestaurantstRestaurantstRWG NYtMANAGERWonthly Planning Schedule\APRIL.doc EFTA_R1_00253012 EFTA01856071  As of 1/19/10 Page 14 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 12+5 oc 22+4oc 12+4 oc 22+4oc Bar 1 3 1.5 3 Bussers 4 6 5 6 Runners 4 6 5 6 Coffee 1 2 1 2 Host 2+10oc 4 3 4 Phone 2 1 2 1 Delivery 0 0 0 0 CoatCheck 0 0 0 0 Managers 2 3 2 3 DATE: EASTER SUNDAY AM PM WORKED CHANGES WORKED CHANGES Servers I 22+4oc 22+4oc I I E2010 BR Guest LLC U kAdmin RestaurantsRestaurantsVEIWG NY‘MANAGERkMonthly Planning Schedule\APRIL.doc EFTA_R1_00253013 EFTA01856072  As of 1/19/10 Page 15 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Bar 3 3 Bussers 6 6 Runners 6 6 Coffee 2 2 Host 4 4 Phone 2 1 Delivery 0 0 CoatCheck 0 0 Managers 3 3 Good Friday/ Easter 2007 Notes Table sizes: Normal on Saturday, Sunday Brunch and dinner had a lot of large parties. Large Parties: For Sunday Brunch and dinner we had a $5 per person cancellation fee- 48hr notice. Confirmations: Confirm all reservations through Sunday night by Thursday Afternoon. This must be done. Extra supplies: Must do a Brunch check off sheet on Thursday to confirm all supplies. Make sure all roasters are working. Payroll: No doubles on Sunday must run a smooth transition. Menu: Normal plus printed specials for Sunday dinner. Additional notes: Double check all supplies two weeks out to make sure all can be ordered at the same time. Good Friday/ Easter — Friday April 14th - Sunday, April 16th 2006 SALES WERE SALES COVERS WEATHER ABOVE NORMAL OR BELOW NORMAL E2010 BR Guest t_t_C U \Admin RestaurantsRestaurants\BWG NYWANAGERkMonthly Planning Schedule'APRIL.doc EFTA_R1_00253014 EFTA01856073  As of 1/19/10 Page 16 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 14 • Normal $13,688 Above normal 374 Sunny 60° April AM • Early and late • Normal • Normal • Normal Fri. • Normal $48,075 Above normal 786 Nice clear April 14 • Early and late 50° PM • Normal • Normal • Normal Sat. • N/A $22,496 Above normal 661 Nice 60° April 15 AM Sat. • N/A $53,994 Above normal 868 Nice clear April 15 PM Sun. • 6 no shows 2's and 4 no $32,544 Above normal 716 Sunny 60° April 16 shows l's AM • After 3 • Young • Steady until 3:30 • Normal Sun. • 4 no shows 2's S33.468 Normal 375 Cool 50° April 16 • After 8:30 PM • Young and regular • Slow after 9:30 • Normal Good Friday/ Easter 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 14 23 0 0 4 5 0 0 4 6 0 0 4 5 0 0 4/14 €2010 SR Guest LLC U:1Admin Restaurants\Reslaurants1SWG NYVAANAGEMAIonthly Planning Schedule1APRIL.doc EFTA_R1_00253015 EFTA01856074  As of 1/19/10 Page 17 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL SAT 20 21 0 0 5 5 0 0 4 6 0 0 4 5 0 0 4115 SUN 21 17 +2 0 5 5 0 0 4 6 0 0 4 5 0 0 4116 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 1 3 0 0 1 2 0 0 0 0 0 0 0 1 0 0 4/14 SAT 2 3 0 0 2 2 0 0 0 0 0 0 0 0 0 0 4/15 SUN 3 3 0 0 2 2 0 0 0 0 0 0 1 1 0 0 4/16 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM FRI 2 3 0 0 0 0 0 0 4/14 Good Friday/ Easter 2006 Notes SAT 2.5 3 0 0 0 0 0 0 4/16 Payroll: Normal- nice weather brought people out SUN 3 3 0 0 0 0 0 0 4/16 E2010 BR Guest LLC U \Admit, RestaurantstRestaurantstBWG NYNMANAGERWonthly Planning Schedule'APRIL.doc EFTA_R1_00253016 EFTA01856075