EFTA02049749.pdf

To: Amex Centurian Travel From: Sent: Tue 6/21/2016 8:43:50 PM Subject: Re: Margherita's Ticket Rec. Loc#VGLODW (Incident: 160622-000080] ah got it! ok..will find out. On Jun 21, 2016, at 4:43 PM, Natalia Molotkova wrote: To: Subject: Margherita's Ticket Rec. Loc#VGLODW From: Natalia Molotkova Sent: 06/21/2016 04:43 PM The reason why I asked about bags, if she has bags to check i make enough time for her in Miami to get bags and check in c Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:36 PM fantastic...that should work...let me ask her about checking bag or carrying on...lwould think carrying on...I' that this trip works for her...hold this for now please... On Jun 21, 2016, at 4:25 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 04:25 PM We can change her Virgin flights to VS 5 25JUN LHR MIA MOP 530P EFTA_R1_00586687 EFTA02049749 VS 6 30JUN MIA LHR 930P 1110A Wil be $686.40 additional collection. Will she have a bags to check in? Or just carry on? Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Monday through Friday 9:00am to 5:30pm EST From:111. Sent: 4:24 PM thanks On Jun 21, 2016, at 4:20 PM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 04:20 PM Sure, checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 04:18 PM HI Natasha...can you look in to changing this ticket to go from London to Miami on Sat. June 25th (instead of from Miami....She will also need a ticket from STT to Miami on the 30th as well, but maybe this is a separate flying on Jeffrey's private plane to STT on Monday June 27) Or maybe it is not cost effective to do this at all EFTA_R1_00586688 EFTA02049750 Virgin Atlantic, but instead, purchase a whole new ticket for this kind of trip? Can you please check it out anc On Jun 21, 2016, at 11:10 AM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 11:15 AM Thank you!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 11:12 AM ok...I will continue to reach out to Margherita for new dates before tomorrow! On Jun 21, 2016, at 11:10 AM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 11:10 AM Yes, it is true: REPRICING AND REISSUE MUST BE COMPLETED AT THE SAME TIME THE RESERVATION IS CHANGED ------------------------ Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: EFTA_R1_00586689 EFTA02049751 Sent: 06/21/2016 11:06 AM thanks On Jun 21, 2016, at 11:03 AM, Natalia Molotkova wrote: From: Natalia Molotkova Sent: 06/21/2016 11:03 AM Let me double check.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 06/21/2016 10:45 AM Natasha...Margherita will not be able to make her trip to NY tomorrow...due to Virgin Atlantic rules, is it true cancel the trip in order to use the money spent? (I know we will need to change this ticket I just don't have da time we change her ticket. The agent I used to change the ticket the first time gave me this rule..you were on rule is correct? Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishinµ. (C) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. 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