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📄 Extracted Text (341 words)
From: Melinda Ro
Sent: 3/21/2016 10:30:49 AM
To: Komal Shahani
CC:
Kathryn J Stanfield Stewart Oldfield
Subject: RE: Account Overdraft for 8 days- ACTION REQUIRED
Classification: For Internal use only
Komal,
This account has fraudulent transactions and was supposed to be closed last week. I am looking into why it was not
closed.
From: Komal Shahani
Sent: Monday, March 21, 2016 10:29 AM
Cc: ; Kathryn J Stanfield
Subject: Accoun r Overdraft for 8 days- ACTION REQUIRED [I]
Classification: For Internal use only
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Earlier today we received an overdraft referral form from Operations. Please be aware that this account has been in an
overdraft status from more than five business days and, therefore, should be charged a fee.
You MUST take one of the below two action steps:
I. Charge a $30 overdraft fee.
-Create a Financial Client Instructions-Banking TEAS case under the account in -DBforce.
-Enter the following language in the Description field in the Special Instructions section, "Charge a $30 overdraft fee."
-Select "Exempt" from the Instructions Via field in the Call Back Details section.
II. Request/Enter a Waiver.
-Create a Financial Client Instructions-Banking TEAS case under the account in DBforce.
-Enter the following language in the Description field in the Special Instructions section, 'Waive the $30 overdraft fee."
-Select "Exempt" from the Instructions Via field in the Call Back Details section.
Attach Business Manager email approval to case
CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0047722
CONFIDENTIAL SDNY_GM_00193906
EFTA01359623
ℹ️ Document Details
SHA-256
24273f23f972f12fd5ed4f79d01c5e48aa5d64e87f69416310541c86b78d4d9e
Bates Number
EFTA01359623
Dataset
DataSet-10
Type
document
Pages
1
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