EFTA02237461.pdf

To: Emma Gordon[ Cc: Amex Centurian Travel From: Lesley Groff Sent: Sun 2/11/2018 4:12:00 PM Subject: Re: Aspen Snowmass Quote resend from Emma Ok good to know! thank you very much for getting back to me and working on all for us! Greatly appreciate it....I know this is all challenging...it does appear the girls will get out today on time AAff3098 arriving Aspen at 12:56pm.... On Feb II, 2018, at 10:28 AM, Emma Gordon wrote: Hello Lesley; we were working behind the scenes yesterday and now this morning I've already reached out to push everything by one day. The hotel was contacted last night and knows they will arrive today. And we have today to reorganize the activities. We are on it. I am not in the office today. but our team is rescheduling. It is early here and a busy time at the ski schools. And many others had challenges as well getting into Aspen yesterday. So busy times indeed. I will be back in touch later this afternoon MST time.. once this is all resolved. It may be closer to 4pm MST. But the goal is to push all activities beginning tomorrow. Thank you for your patience. Emma Sent from my iPhone On Feb 11, 2018, at 6:48 AM, Lesley Groff <-> wrote: Hi Emma. and are stuck in Chicago. Their flight was cancelled to aspen. We tried numerous other flights, even One to Vail, All cancelled. They are trying again today to leave Chicago for aspen but will not arrive until 1pm. We need to shift the lessons All a day. They should have ski lesson tomorrow 12th and ski/snowboard on tues 13th. I understand amex tried and tried calling yesterday but the phone lines were not working. How do we make this happen? We were able to let the hotel know but the ski lessons/rentals still remain in limbo. What happens next? How can we fix all this? Lesley Sent from my iPhone On Feb 7, 2018, at 12:30 PM, Emma Gordon < > wrote: Please let me know when you would like to reserve. I have not yet received official confirmation to do so. Thank you, Emma <image001.png Emma-D Gordon <image002.png> <image003.png> <image004.png> <image005.png> <image00i EFTA_R1_01002563 EFTA02237461  g> See our reviews on <image007.png> <image008.png> <image009.jpg> Sent: Wednesday, February 07, 2018 10:24 AM To: Emma on Cc: Subject: Aspen Snowmass Quote resend from Emma <--WRD00 1 jpg> Emma, let me know, if you need anything from me, I have credit card details. Lesley, are you taking travel insurance for them or not? Regards, Natalia (Natasha) Molotkova is ' Hours: Mon through Friday 9AM-530PM EST Hello. When the guests arrive, there is a number they phone and the driver will be there between final traveling documents. The airport is about 15 minutes from the lodge. Emma CWRD001.jpg> Emma-D Gordon <- WR0001.jpg> <- WRD001.jpg> <- WRDOOljpg> <- WRD001.jpg> <- WRD001j See our reviews on <- WRDOOljpg> <--WRD001 jpg> <- WRD001.jpg> From: Lesley Groff Sent: Wednesday, February 07, 2018 9:49 AM To: Emma Gordon EFTA_R1_01002564 EFTA02237462 Cc: Amex Centurian Travel Subject: Re: Aspen Snowmass Quote resend from Emma Emma, Below is the flight information for the girls...how/where do they meet up with the trf the transportation on Feb. 15th for trip back to airport? (Natasha at Amex is ticketing the ail Saturday 10 Feb 18 Flight Information Date 10 Feb 2018 Airline American Airlines Airline Record Locator Flight/Class AA 2587 M Economy Class Origin New York La Guardia, La Guardia Destination Chicago, Chicago O'hare International Departing 07:30 AM Arriving 09:21 AM Departure Terminal Terminal B Arrival Terminal Terminal 3 Estimated Time 2 Hrs 51 Mins Stops Non-stop Confirmed Flight Information Date 10 Feb 2018 Airline American Airlines Operated By Skywest Airlines As American Eagle Airline Record Locator Flight/Class AA 3098 M Economy Class Origin Chicago, Chicago O'hare International Destination Aspen, Aspen EFTA_R1_01002565 EFTA02237463 Departing 10:45 AM Arriving 12:56 PM Departure Terminal Terminal 3 Estimated Time 3 Hrs 11 Mins Stops Non-stop Confirmed Thursday 15 Feb 18 Flight Information Date 15 Feb 2018 Airline American Airlines Operated By Skywest Airlines As American Eagle Airline Record Locator Flight/Class AA 3048 V Economy Class Origin Aspen, Aspen Destination Dallas, Dallas/Fort Worth International Departing 12:20 PM Arriving 03:29 PM Estimated Time 2 Hrs 9 Mins Stops Non-stop Confirmed Flight Information Date 15 Feb 2018 Airline American Airlines Airline Record Locator Flight/ClasS AA 1170 V Economy Class Origin Dallas, Dallas/Fort Worth International EFTA_R1_01002566 EFTA02237464 Destination New York La Guardia, La Guardia Departing 04:35 PM Arriving 08:58 PM Arrival Terminal Terminal B Estimated Time 3 Hrs 23 Mins Stops Non-stop Confirmed On Feb 7, 2018, at 10:50 AM, Emma Gordon a wrote: Done. Please let me know if you do not see it in your inbox. Thanks, Emma <image001.png Emma•0 Gordon <image002.png> <image003.png> <image004.png> <image005.png> <in g> See our reviews on <image007.png> <image008.png> <image009.jpg> From: Lesley Groff Sent: Wednesday, February 07, 2018 8:12 AM To: Emma Gordon Cc: Amex Centurian Travel Subject: Re: Aspen Snowmass Quote resend from Emma Can you send me the ONE QUOTE only for Snowmass Villas at Snowmass Club, in a the one option? That would be super! EFTA_R1_01002567 EFTA02237465  On Feb 7, 2018, at 9:58 AM, Emma Gordon c wrote: Just checked the quote snd it looks correct to cover them for 4 days ... Please u good to me. Sent from my iPhone On Feb 7, 2018, at 4:57 AM, Lesley Groff wrote: The girls would like to ski all 4 full days they are there: Feb 11,12,13,14. we make it 4 days of skiing and rentals (including the snowboard) please? On Fcb 6, 2018, at 8:13 PM, Emma Gordon < > wri <image001.png Emma-D Gordon <image002.png> <image003.png> <image004.png> See our reviews on <image007.png> <image008.png> <image009.jpg> From: 6:11 PM TO: S 1.6.11.11 Cc: Emma Gordon Subject: Aspen Snowmass Quote resend from Emma The quote for your vacation provided American Express Centurion & Platin Thank you for considering us for your upcoming trip to the mountains. A includes all the details. These prices were accurate when this quote was delivered; however, prii and availability are not ii. iteed until a deposit is made and confirmat QUOTE NUMBER: Arriving 2/10/2018 and departing 2/15/2018 Primag_contact: EFTA_R1_01002568 EFTA02237466 Telephone: E-mail: This quote has the following option(s): • Snowmass • Snowmass Option 2 • Aspen <image010.png> iew Your Quot If this button does not open the quote in your web browser then copy the YOUR TRAVEL AGENT: Natasha Molotkova Please let me know if this meets your satisfaction; I would be happy to a would like. Prices and availability can change at any time, so please con confirm your reservation and lock in your price. Please see detailed Terr in the quote details. S!atc-men, I `ift.it the etytir.ty, 1. i ,.:”.,re To learn more about e-mail security or report a suspicious email, please visit us at ar,e,icanfeioress cetn•ohishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackni in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you note profile and preference data for servicing purposes. <imageO I I jpg> EFTA_R1_01002569 EFTA02237467