EFTA01193319.pdf

From: Richard Kahn To: "Jeffrey E." <[email protected]> Subject: GYM Link Equipment Needed Date: Mon, 31 Aug 2015 17:34:31 +0000 Attachments: Invoice_2.pdf attached is invoice from Terrence for new gym link i believe we paid 2516 for this unit on original quote yet he says it was 3996 none of his descriptions match and when questioned terrence begins to say that he changed this into a main unit and we cannot go by original pricing his story for price discrepancy keeps changing terrance says that gym link is now main hub as it initially takes all bandwidth from dragon wave per terrance the original unit was taken down when gym roof replacement was done (without any care or regard) and placed on its side causing attena signal to weaken when i questioned warranty terrance states that it will not qualify as it still works occasionally but for 1000 and shipping we can refurbish i have a hard time believing anything he says as story changes each time we speak yet unfortunately we probably do not have many other options please advise if we should proceed with attached quote of 4,050 (note his original quote for same items 1 week earlier was 4,796) thank you Begin forwarded message: From: Terrence Rabsatt Subject: Re: Invoice #2 from T's Computer Services Date: August 31, 2015 at 1:25:17 PM EDT To: Richard Kahn Cc: ann rodriquez < Not sure but we don't use b/g anymore. That is the same unit. If it's a issue I can have here redo it sir. Regards, Terrence Rabsatt Ts Computer Services The Smarthome Guys "We put the Brains in your Home" On Aug 31, 2015, at 1:18 PM, Richard Kahn wrote: Terrence if we are purchasing repeater CPE and it reads as 802.11 a /b / g/n on original invoice why does your attached invoice read EFTA01193319 Ruckus 7731 802.11 a/n bridge (where is /b/g) or was that left off deliberately please advise thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 tel fax cel On Aug 31, 2015, at 1:09 PM, Terrence Rabsatt < > wrote: Hi Rich, Looking at the invoice you are choosing the wrong item. The repeater cpe was $3996.00 and I changed 2 of them making a pair into your main link. I had to upgrade the firmware and add premium support to allow them to handle 100 megs directly from the dragonwave radio at the tower to the gym. This allowed us to use the service since we lowered the tower height and didn't have any fiber to the tower. I hope this clarifies everything. Yes I am in business to make money but I am very fair, with my prices and labor. Regards, Terrence Rabsatt Ts Computer Services The Smarthome Guys "We put the Brains in your Home" On Aug 31, 2015, at 12:46 PM, Richard Kahn • vrote: please call me when you are free so we can review invoice together thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 tel fax cel EFTA01193320  On Aug 31, 2015, at 12:43 PM, Terrence Rabsatt < wrote: Not so you paid more I got a volume discount. I am ordering one unit now sir. Regards, Terrence Rabsatt Ts Computer Services The Smarthome Guys " • in your Home" On Aug 31, 2015, at 12:35 PM, Richard Kahn el wrote: it appears that we paid 2516 for this same unit on original purchase which included mounting hardware and H-POE supply pricing on your attached quote is 3250 + 350 or 3600 1084 price increase (43%) or am i misreading please advise thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 tel fa ce Begin forwarded message: From: Terrence Rabsatt <[email protected]> Subject: Lsj Service Date: August 30, 2015 at 2:14:34 PM EDT To: Richard Kahn < >, Jermaine Ruan Jeanne Brennan < >, Cecile deJongh <C Ann Rodriquez Emergency situation at LSJ, the gym link is going up and down. I requested to change this from Monday, or at least order one and run new cables. This is the main inlet for the intemet into LSJ wife. I'm trying my best to circumvent the issues but there's only so much I can do with s damaged radio. Please advise and I would have it fedex. I sent out a revised invoice on the request of Leighton, which forwarded to Anna and I believe Rich has a copy. Regards, Terrence Rabsatt Ts Computer Services The Smarthome Guys " ns in your Home" EFTA01193321 Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, NY 10022 tel fax cel Begin forwarded message: From: Terrence Rabsatt sc Subject: Invoice #2 from T's Computer Services Date: August 29, 2015 at 1:16:55 PM EDT To: Richard Kahn < , Ann Rodriquez < Hi, Here's the revised invoice for the replacement radio on the gym on LSJ. Thank you for your business. Your Invoice is attached to this email. R,Click here to notify us that you have paid 2,Invoice2go Terrence Rabsatt T's Computer Services The Smarthome Guys "We put the Brains in your Home" EFTA01193322