📄 Extracted Text (1,123 words)
To:
From: Natalia Molotkova
Sent: Thur 1/2112016 4: : 7 PM
Subject: More thoughts on tickets [Email Ref:
ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE
Response (Natalia Molotkova) 01/21/2016 11:04 AM
Norwegian is on hold only till tonight, not letting me hold it later. Will have to
rebook it tomorrow.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Customer 01/21/2016 10:51 AM
Ok thx Sent from my iPhone
Customer ( ) 01/21/2016 10:51 AM
Wow. System down a long time Sent from my iPhone
Customer ( 01/21/2016 10:51 AM
Hmm perhaps l= ? or =? Sent from my iPhone
Response (Natalia Molotkova) 01/21/2016 10:47 AM
Never mind, holding flight on the 4th, but fare today is $331.50. If you decided to issue today,
will get you difference in fare back.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Response (Natalia Molotkova) 01/21/2016 10:43 AM
Lesley, will you please give me any name, whose flights were just on hold and were auto-
cancelled? Recentl . Re ards Natalia Molotkova Centurion Relationship Manager
Hours: Monday through Friday 9:00am to
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5:30pm EST
Response (Natalia Molotkova) 01/21/2016 10:38 AM
System is still down and I am leaving at 1pm, so will be using my ingenuity.
Regards,
Natalia Molotkova
Centurion Relationshi Mana er
7
ours: on y through Friday 9:00am to 5:30pm EST
Customer ( ) 01/21/2016 10:18 AM
Sounds good Sent from my iPhone
Response (Natalia Molotkova) 01/21/2016 10:01 AM
Ok once s stem is back... Re ards, Natalia Molotkova Centurion Relationship Manager
Hours: Monday through Friday 9:00am to
5:30pm EST
Customer a) 01/21/2016 10:00 AM
Ok so at the moment it is better to buy that one way Norwegian shuttle. Please put that flight
on hold and the round trip Rome/NY on any day for return but before the 4th. Maybe 1st?
Also out on an itintery the fake flight from Rome to London on 28th aroudn10:35am!! Thank
you!! Sent from my iPhone
Response (Natalia Molotkova) 01/21/2016 09:54 AM
For round trip Rome-New York-Rome, doesn't matter what day I put on
the return, round trip fare is $538.16, non refundable coach and changes
are not permitted.
Lowest coach fare round trip NY- London-NY is Virgin Atlantic -
$722.56.
VS 10 O4FEB JFK LHR 930? 930A O5FEB
VS 25 14FEB LHR JFK 8O5? 11O5?
Regards,
Natalia Molotkova
Centurion Relationshi Manager
liours: Monday through Friday 9:00am to 5:30pm EST
Response (Administrator) 01/21/2016 08:36 AM
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I am currently out of the office with no access to voicemail or email. My normal office hours
are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call
the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate or email [email protected]. Have a wonderful day! Best
regards, Natalia Molotkova
Customer ( ;t 01/21/2016 08:36 AM
Thx Sent from my iPhone
Response (Natalia Molotkova) 01/21/2016 08:30 AM
OK Retards Natalia Molotkova Centurion Relationship Manager
Hours: Monday through Friday 9:00am to
5:30pm EST
Customer ( ;t 01/21/2016 08:21 AM
Jeffrey would like to look at 2 round trip tickets for . One ticket should be she
departs Rome on 28th on that 10:35 am flight to NY then reruns on any miscellaneous day
that is cheap. Then also purchase a round trip ticket for her NY to London departing few 4
after 8pm arriving London on 5th and then returning to NY on any miscellaneous day that is
cheap. Let me know! Thx Sent from my iPhone
Response (Administrator) 01/21/2016 08:21 AM
I am currently out of the office with no access to voicemail or email. My normal office hours
are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call
the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate or email [email protected]. Have a wonderful day! Best
regards, Natalia Molotkova
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ℹ️ Document Details
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EFTA02061719
Dataset
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