EFTA02043914.pdf

To: Amex Centurian Trave I I From: Lesley Groff Sent: Wed 9/14/2016 Subject: Re: ARM-13Sep- apan Sept-October 201 6 Kyoto [Incident: FYI..[ ant told the complete version of the address to the hotel Tamara-Ya is: 278 Nakahakusancho Anckohjiagaru, Fuya-cho Nakagyo-ku, Kyoto-shi, Kyoto-fu Zip 608-8094 On Sc 14, 2016, at 1:26 AM, Natalia Molotkova wrote: Sent: 09/14/2016 01:26 AM Lesley, Greetings from American Express Centurion Supi I have called the Tawara-Ya and they have one room available checking in on the 25th, and out on the 1st. not available. There is only 1 in the room as well, so they would need to share a bed. The Ryokan will not t Impossible is actually the word they used. If they are willing to share a futon, the rate is 68311JPY per per reservation, they do require the legal names, which we have in the airline booking as well as the Credit cai CW on file, for security, unless your Natalia has it. We have to FAX the request over. They do not take share, please let us know and we can call you to get tl This is currently the last room available for these 6 nights a Tawara-Ya Check in Sunday 25September, Check out Saturday 1 Oco Double/Queen size FUTON only. 68311JPY PP/Per night = $665.50(. 4 day cancel policy at 12 noon local hotel time I hope this helps and as always, we are here to h Heather Foidel, From Centurion Support on behalf of your Relationship Sent: 09/13:2016 10:35 AM Will do... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00574273 EFTA02043914  Hours: Monday through Friday 9:00am to 5:30pm Sent: 09/13,2016 10:33 AM Natasha, Please have the overnight team investic -shifting the dates a little in both directions to see if we can get 2 roc -or is one room large enough for 2 people? does it have 2 beds...if so, they cc -what is cancellation policy... Just tell them the women are flexible with their dates...lets see sn On Sep 13, 2016, at 9:04 AM, Natalia Molotkova Sent: 09/13,2016 09:15 AM Thanks. Sent from my iPhone On Sep 13, 2016, at 9:04 AM, Natalia Molotkova Sent: 09/13/2016 09:04 AM Over night team agent didn't it, let me try tc Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm Sent: 09/13/2016 08:33 AM Do you know the cancellation policy for the Tawari Sent from my iPhone On Sep 13, 2016, at 7:19 AM, Natalia Molotkova <a EFTA_R1_00574274 EFTA02043915  Sent: 09/13/2016 08:30 AM Thank you very much. We will get back to you. Sent from my iPhone On Sep 13, 2016, at 7:19 AM, Natalia Molotkova Sent: 09/13/2016 07:19 AM Good morning Leslie, Thank you for your recent inquiry. Concerning the Ryokan availability, we contacted both the Tawara-ya and specified. They did say that some local travel agencies purchase the rooms bulk and resell them, so there n has avilability for 3 nights, starting on the 28th. The rooms would be JPY 79,488 per person per night for the and 3rd floor. We will await your further instructii Kind Regards, Theo From Centurion Support on behalf of your Relationship Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. ei 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierg with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service prov the responsibility of each Card Member. 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