EFTA02239951.pdf

To: PVT LessonLounge I I From: Lesley Groff Sent: Mon 3/19/2018 12: 2:35 AM Subject: Re: and Lessons Feb 12 & 13 Super. Thanks so much. Sent from my iPhone > On Mar 18, 2018, at 5:55 PM, PVT LessonLounge wrote: > No problem, thank you for the additional information. All is confirmed and taken care of. Sorry for any inconvenience! > LIZZIE MITCHELL > SNOWMASS SALES, RESERVATIONS & PRO SERVICESI SKI AND SNOWBOARD SCHOOL > ASPEN SKIING COMPANY • > Snowmass I Aspen Mountain I Aspen Highlands I Buttermilk > The Little Nell I Limelight Hotels www.AspenSnowmass.com • Original Message > From: Lesley Groff ['Panto: > Sent: Thursday, March 15, 2018 12:11 PM > To: PVT LessonLounge > Subject: and Lessons Feb 12 & 13 • > Hello Lizzie. M name is Lesley and I coordinated the ski trip for and i...I understand you have emailed re a lesson you feel she needs to pay for on Feb. 14th. From what has explained, she and took the 4 lessons we originally paid for (2 lessons on Feb. 12 and 2 lessons on Feb. 13). Apparently on WEd. Feb. 14th, and were skiing together where they `bumped into' your ski instructor on the slope and he `invited' them to join the group. They skied 2 runs with the instructor/group then went on their own way and finished the day. At no time did the instructor tell them he would charge for a day of lessons and they genuinely thought the short time they spent with the instructor was for free! Can you kindly confirm this scenario with your instructor? > Both young ladies say they had a tremendous time and enjoyed the lessons Feb. 12 and 13...but truly considered Feb. 14 an honest coincidence .. > Thank you, > Lesley EFTA_R1_01010042 EFTA02239951