EFTA01088638.pdf

tre reneurial Ex erience tart-up wellness company, New York, NY -Established and developed legally binding business relationships with hotels, residential buildings, and a boutique. -Developed tailored menu of services specific to each location. -Hired fitness and holistic health professionals. -Organized and oversaw staff training. -Oversaw company operation maintaining positive customer feedback. o we an er un enne y, ew York, NY -Completed intensive 4 week training program. -Utilized various marketing strategies to attain clients. -Held open house inspections. Marketing and Management Experience The Spa at Equinox, New York, NY -Hosted events, utilized email campaigns, and was on top of personal follow-up which led to a boost in revenue by 30%. -Managed staff performance, providing guidance regarding sales strategies in group and one on one meetings. -Leveraged outstanding customer service to build and maintain solid relationships with clients. -Designed layout and decor of treatment rooms. upmnalmologist, New YorK. NY -Oversaw scheduling appointments for 60-80 patients a day with seeing that their questions were answered and that they were well taken care of and made comfortable. -Oversaw office operations and procedures such as preparation of payroll, information management/filing systems, requisition of supplies and other clerical services. -Responsible for handling HR issues and employee problem resolutions. -Responsible for the Doctor's calendar management and travel arrangements. New YorK, NY -Managed all fiscal aspects and marketed services via brochures, email campaigns, online advertisements and through networking. -Maintained close relationships with upper east side clients having catered to them for many years. Education EFTA01088638 EFTA01088639