EFTA02068987.pdf

To: Natali k°va From: Sent Tue 10/20/2015 7:19:39 PM Subject Re: Cancel London Trip for Email Ref: 151021-000488] Oh Yae!! We are SO good!! Sent from my iPhone On Oct 20, 2015, at 3:16 PM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED N ITS ENTIRElt PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 10/20/2015 03:16 PM remember we had purchased the trip insurance fro train tickets, so it will be some sort of refund. Calling hotel. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Natalia Molotkova) 10/20/2015 03:14 PM Ok, canceling... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/20/2015 03:12 PM Hi Natasha...Karyna has caught a cold and does not want to travel to London for their quick overnight trip...I know the hotel is supposedly not cancelable and the train tickets non refundable...Can you see what you can do? Maybe the Claridge hotel won't charge us...? :) I think the train tickets may be a casualty... Hotel CLARIDGES Address Brook Street LONDON GB WIK 4HR Telephone 44-207-629-8860 Check In Date Wed 21 Oct 2015 EFTA_R1_00626911 EFTA02068987  Check Out Date Thu 22 Oct 2015 Confirmation Number 236775908336 Base Rate GBP 650.00 / per night, may be subject to local taxes and service charges Cancellation Policy Cancel 02D prior to day of arrival Confirmed Pnvacy. Statement I Visit the Centurion Card websde To learn more about e-mail security or report a suspicious e-mail. please visit us at amencanexpresscomiphishino. Cr 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor (-Concierge Company). In some cases. Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or Amencan Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not landed to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS? without any express or implied warranties. Portions of this content are provided by Gayote) and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use click here: Chttp://maps.poctle.comilvelp/terms maps.html). For -Map Legal Notices' click here: fhttpliwww maps google com/helottibgalnotices maps html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vnnv.americanexpress corn.navenerms California CST#1022318, Washington UBI*600-469-694. Iowa TA#002. Nevada NV#2001-0126 Ref* I 5102i -00dt88 EFTA_R1_00626912 EFTA02068988