EFTA00317475.pdf

From: Lesley Groff +:MINIII > To: Amex Centurian Travel •ca - Subject: Rc: Jeffrey and Marrakech (Incident: Date: Mon, 21 Max 2016 20:10:04 +0000 On Mar 17, 2016, at 4:16 PM, Lesley Groff wrote: ok super...1 will provide this to whoever helps me tomorrow... f J clIrcy decides to go! On Mar 17, 2016, at 4:13 PM, Natalia Molotkova - wrote: To: Lesley Groff Subject: Jeffrey and Marrakech From: Natalia Molotkova Sent: 03/17/2016 04:13 PM Here is email from the hotel: Dear Natalia, Thank you for your email. We will be pleased to extend the use of the voucher for a period of 3 months, until April 20th 2016, upon availability. I remain at your disposal for any further information you may need. Conditions: that he stays for a minimum stay of 3 nights in the Oriental Pool Villa. With kind regards, Emilie Emilie Pignol Director of Sales & Marketing Address Route du Golf Royal 40000 Marrakech. Morocco Telephone Mobile Skype Email Website goni-larinorientalsoom Other people who were on the email are: Danilo Huss <IMI=IMI> and Mihaela Tocea < =1=> You can forward it to or call support team and give support agent the email (incident) number - They will be able to reach out to the hotel (people above, first contact Emilie Pignol, and make reservation. Regards. Natalia (Natasha) Molotkova Centurion Relabonshia Maneoer Hours: Monday through Friday 9:00am to 5:30pn EST From: Lesley Groff Sent: 03/17/2016 03:45 PM Hi Natasha...Jeffrey will not know if he needs to go to Marrakech until tomorrow....I know you are out tomorrow... ho should I speak to tomorrow about the credit and the Mandarin hotel in your absence in case he does need to go and want to book the room? Is there anyone you could debrief about this on your team and is there a contact person at the Mandarin I should know about? Thanks. Lesley acipgatakmgm I Visit the Centurion Cud weknite To learn more about email security or report a suspicious voted, please visit us at americancyress.com/phishins. 0 2015 American Express. MI rights resented EFTA00317475 When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company"). In some cases, Concierge Company will provide you with certaM information about the service provideris) lugging your concierge service. The octal decision to use any service provider referred by Concierge Cowpony and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carets */consider each service provider before loosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized toad on behalf of Concierge Company or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the tradable remedy for any daims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company andlor Ameri:an Express shall not be liable for loss, damage, or other dein, with respect to any services cc products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permissico. Used hereunder by license. for Google Watts Terms of Use" ri ck here: (bgp/fmactgoaglesom/hrlo/terms_main html) For "Map Legal Notices' click here: IbUltliwww m`RS.,fatglr corninniciktalootirm mans html) There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respansele for arty purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not respansele for the actions or inactions of suds suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel coumehars. For more information please visit www.americanexpmss.com uraveltemnCalifornia CSTA1022318, Washington USUI600-469.694, Iowa TAN002, Nevada NW/20014126 RefI/ EFTA00317476