👁 1
💬 0
📄 Extracted Text (4,402 words)
To: Natalia Molotkova
From:
Sent: ue 6 3:46:52 PM
Subject: Re: Biz seat available-the record locator is JAIOTC [Incident:
Oh my. Yes. Thx
Sent from my iPhonc
On Aug 23, 2016, at 11:41 AM, Natalia Molotkova wrote:
To:
Subject: Biz seat available-the record locator is JAIOTC
From: Natalia Molotkova
Sent: 08/23/2016 11:41 AM
Lesley I got Chad in business class, but additional collection is 1180.00USD. OK to re-
issue?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 11:39 AM
Oh geez. Ok
Sent from my iPhone
On Aug 23, 2016, at 11:35 AM, Natalia Molotkova
wrote:
To:
Subject: Biz seat available-the record locator is JAIOTC
From: Natalia Molotkova
EFTA_R1_00576719
EFTA02044674
Sent: 08/23/2016 11:35 AM
Agent desk told me they can't uncheck them out
without canceling return flight completely, waiting
for online desk help.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 11:32 AM
Lesley, done with the call calling AA.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 11:19 AM
Thank you so much, please let me know when ticket is open.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00576720
EFTA02044675
Hours: Monday through Friday 9:OOam to 5:30pm EST
From:
Sent: 08/23/2016 11:18 AM
Yes!!
Sent from my iPhone
On Aug 23, 2016, at 10:58 AM, Natalia Molotkova
wrote:
From:
Sent: 08/23/2016 10:57 AM
ok. let me know..
thanks
On Au 23 2016 at 10:51 AM Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00576721
EFTA02044676
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 10:45 AM
HlNatashathere is one biz seat available on the flight today for Chad Oppenheim (and
Christian Glauser)can we get the one seat that is available for Chad? Flight departs S'TT to
Miami today at 4:04pmwe were on a wait list... The record locator is JAIOTC
Lesley, I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Privacy Statement I Visit the Centurion Card website
EFTA_R1_00576722
EFTA02044677
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps
Terms of Use" click here: ihttp://maps.google.com/help/terms maps.htmll. For "Map Legal Notices" click
here: Pubtp://www.maps.Aoogle.com/help/legalnotices maps.htmll. There is typically no cost to you for
most booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing purposes. American
Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CSTP1022318, Washington
UW*1600-469-694, Iowa TA#002, Nevada NWI2001-0126
Refit 160824-000078
From: Natalia Molotkova
Sent: 08/23/2016 11:01 AM
I just afraid once I am done with my current
call, will loose the seat, I am holding it for now,
can you call AA to uncheck them? I can't divide
record.
Regards,
EFTA_R1_00576723
EFTA02044678
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:58 AM
I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 10:57 AM
ok. let me know..
thanks
On Au 23, 2016, at 10:51 AM, Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
EFTA_R1_00576724
EFTA02044679
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/2 AM
HlNatasha-• there is one biz seat available on the flight today for Chad Oppenheim (and
Christian Glauser)- can we get the one seat that is available for Chad? Flight departs STT
to Miami today at 4:04pm- we were on a wait list... The record locator is JAIOTC
Privacy Statement l Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
EFTA_R1_00576725
EFTA02044680
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayot© and may not be used without written permission. Used hereunder by license. For Google —Maps
Terms of Use" click here: ihttp://maps.goottle.com/help/terms maps.htmll. For "Map legal Notices" click
here: Ihttp://www.maps.RooRle.com/help/legalnotices maps.htmll. There Is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318, Washington
UBI$$600.469.694, Iowa TA4002, Nevada NV42001-0126
Refit 160824.000078
From:
Sent: 08/2 AM
Ok. Super. If we can get it great. If not is is ok
Sent from my iPhone
On Aug 23, 2016, at 11:32 AM, Natalia Molotkova <
wrote:
To:
Subject: Biz seat available-the record locator is JAIOTC
From: Natalia Molotkova
Sent: 08/23/2016 11:32 AM
, done with the call calling AA.
EFTA_R1_00576726
EFTA02044681
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 11:19 AM
Thank you so much, please let me know when ticket is open.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 11:18 AM
Yes!!
Sent from my iPhone
On Aug 23, 2016, at 10:58 AM, Natalia Molotkova
wrote:
From:
Sent: 08/2V/III.4: AM
ok. let me know..
EFTA_R1_00576727
EFTA02044682
thanks
On Au• 23 2016 at 10:51 AM Natalia Molotkova
wrote:
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/2 AM
HlNatashathere is one biz seat available on the flight today for Chad Oppenheim (and
EFTA_R1_00576728
EFTA02044683
Christian Glauser)can we get the one seat that is available for Chad? Flight departs STT to
Miami today at 4:04pmwe were on a wait list... The record locator is JAIOTC
I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps
Terms of Use" click here: ihttp://maps.google.comThelp/terms maps.htmq. For "Map Legal Notices" click
here: ihttp://www.marisizooRle.com/heloilegainotices maos.htmll. There is typically no cost to you for
most booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing purposes. American
Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
EFTA_R1_00576729
EFTA02044684
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
Information please visit www.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
Ref# 160824-000078
From: Natalia Molotkova
Sent: 08/23/2016 11:01 AM
I just afraid once I am done with my current
call, will loose the seat, I am holding it for now,
can you call AA to uncheck them? I can't divide
record.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:58 AM
Lesley, I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00576730
EFTA02044685
From: Lesley Groff
Sent: 08/23/2016 10:57 AM
ok. let me know..
thanks
On A 1 1 : 1 AM N li Molotkova
wrote:
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00576731
EFTA02044686
From:
Sent: 08/23/2016 10:45 AM
HlNatasha-• there is one biz seat available on the flight today for Chad Oppenheim (and
Christian Glauser)- can we get the one seat that is available for Chad? Flight departs STT
to Miami today at 4:04pm- we were on a wait list... The record locator is JAIOTC
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayote) and may not be used without written permission. Used hereunder by license. For Google -Maps
Terms of Use" click here: f http://maps.gooltle.com/help/terms maps.htmll. For "Map Legal Notices" click
here: (http://www.maps.google.com/help/lexalnotices maps.htmll. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318, Washington
U881600-469-694, Iowa TA#002, Nevada NV#2001-0126
Refit 160824-000078
EFTA_R1_00576732
EFTA02044687
From: Natalia Molotkova
Sent: 08/23/2016 11:35 AM
Agent desk told me they can't uncheck them out
without canceling return flight completely, waiting
for online desk help.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 11:32 AM
Lesley, done with the call calling AA.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 11:19 AM
Thank you so much, please let me know when ticket is open.
EFTA_R1_00576733
EFTA02044688
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From
Sent: 08/23/2016 11:18 AM
Yes!!
Sent from my iPhone
On Aug 23, 2016, at 10:58 AM, Natalia Molotkova
wrote:
To:
Subject: Biz seat available-the record locator is JAIOTC
From: Natalia Molotkova
Sent: 08/23/2016 10:58 AM
Lesley, I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
ours: on ay rough Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 10:57 AM
ok. let me know..
thanks
EFTA_R1_00576734
EFTA02044689
On • olotkova
wrote:
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From:
Sent: 08/23/2016 10:45 AM
HlNatasha- there is one biz seat available on the flight today for Chad Oppenheim (and
Christian Glauser)- can we get the one seat that is available for Chad? Flight departs STT
EFTA_R1_00576735
EFTA02044690
to Miami today at 4:04pm- we were on a wait list... The record locator is JAIOTC
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service
provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect
to any services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayot© and may not be used without written permission. Used hereunder by license. For Google ^Maps
Terms of Use" click here: ihttp://mans.igoogle.com/helpiterms maps.htmll. For "Map Legal Notices" click
here: ihttp://www.maps.goostle.com/help/leealnotices maps.htmll. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CSTP1022318, Washington
UBI4600-469-694, Iowa TA#002, Nevada NV#2001-0126
Ref# 160824-000078
From: Natalia Molotkova
Sent: 08/23/2016 11:01 AM
I just afraid once I am done with my current
EFTA_R1_00576736
EFTA02044691
call, will loose the seat, I am holding it for now,
can you call AA to uncheck them? I can't divide
record.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:58 AM
Lesley, I need your help, I am stuck on a call, will you be so kind to call AA and uncheck
them out, please? And the rest I will do on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From
Sent: 08/2 AM
ok. let me know..
thanks
On Aug 23, 2016, at 10:51 AM, Natalia Molotkova
wrote:
EFTA_R1_00576737
EFTA02044692
From: Natalia Molotkova
Sent: 08/23/2016 10:51 AM
I can't due to they checked in, calling airline...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Natalia Molotkova
Sent: 08/23/2016 10:49 AM
Trying..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
From
Sent: 08/23/2016 10:45 AM
HINatasha there is one biz seat available on the flight today for Chad Oppenheim (and
Christian Glauser) can we get the one seat that is available for Chad? Flight departs STT
to Miami today at 4:04pm we were on a wait list... The record locator is JAIOTC
EFTA_R1_00576738
EFTA02044693
Privacy Statement j Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Companr). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) Is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps
Terms of Use" click here: fhttp://maps.goorzle.com/help/terms maps.htmll. For "Map Legal Notices" click
here: (http://www.maps.google.com/helpfierzalnotices maps.html). There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318, Washington
UBIp600.469.694, Iowa TA#002, Nevada NV#2001-0126
Refit 160824.000078
EFTA_R1_00576739
EFTA02044694
ℹ️ Document Details
SHA-256
430f32c75caa95e421bcd4d7b646c0f2247e041ea5ed3899dca14e1d13ec29b5
Bates Number
EFTA02044674
Dataset
DataSet-10
Type
document
Pages
21
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