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GIZMODO
How "Clean" Was Sold to America with
Fake Science
ont fool yourself
Sm. enlnn.,, try•T Le-arty*
,,..If. lo 'nos aasply
artnot knew whim you Lan it
Aunpopular
re you
with your own
children?
'date sure that you don't has e halitosis.
It is inexcusable. And unnecessary.
Sarah /hang: February 12, 2035
The average American's daily hygiene ritual would seem unusual—nay, obsessive—to our
forebears a hundred years ago. From mouthwash to deodorant, most of our hygiene products were
invented in the past century. To sell them, the advertising industry had to create pseudoscientific
maladies like "bad breath" and "body odor."
Americans had to be convinced their breath was rotten and theirs armpits stank. It did not happen
by accident. "Advertising and toilet soap grew up together," says Katherine Ashenburg, author of
The Dirt on Clean. As advertising exploded in the early loth century, so did our obsession with
personal hygiene.
Even our very notion of "soap" changed. Until the mid-19th century, "soap" meant laundry soap,
the caustic stuff used for scrubbing soiled linens and clothes. A kinder, gentler alternative was
invented for cleaning the body, and it had to be called "toilet soap" to distinguish from the
unrefined stuff. Today, "toilet soap" is a superfluous designation. Toilet soap is simply soap.
Advertisers did not invent a notion of cleanliness out of a vacuum, but they did cannily tap into
anxieties wrought by social upheavals in the early 2Oth century. As people moved from farm to
factory to office, working spaces became where they spent all day with strangers in closer and
closer quarters. Men and women began to work together. Women, especially, were a target of ads
playing on the theme, "Often a bridesmaid, never a bride."
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How's your breath
Ike oat I.*, to crttl.. net MN ,we bait Joo sa otcni
ahem is to flaw (At mouth unit listerinc Do st away anotamg today?
Now at Use LISTERINE to make
"Le NEW LOW PRICES
it agreeable
And to be sure, advances in science and technology played a role, too. Plumbing made the weekly
ritual of a Saturday night, pre-Sabbath bath easy to repeat every night of the week. Public health
campaigns born out of a better understanding of germ theory trumpeted cleanliness.
Amidst all this, a new affliction called halitosis descended upon American. You know about it
thanks to Listerine, the orchestrator of what maybe be one of the most successful advertising
campaigns in history.
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How Listerine Made Americans Terrified of Bad Breath
DANDRUFF?
Immediately
apply
Listerine
to cuts,
scratches, and
small wounds,
to prevent
infection.
Heres goodne"for,
LISTERINE •
There's a reason why Listerine is so nasty—it wasn't originally meant to go in your mouth. When
Joseph Lawrence invented the alcohol-based liquid in 1879, he created it as disinfectant for
surgery. And for the first several decades of Listerine's existence, it was only available to doctors.
Ads for Listerine touting its various health benefits as an antiseptic. Left: Madison and Madison
Ave Collection / Duke University Library. Right: Magazine Art
In 1914, however, the brander's owners, Lambert Pharmacal, Company decided to introduce
Listerine to a wider audience. The liquid was then sold as a general disinfectant with a whole range
of uses from treating dandruff to insect bites, but sales were nothing spectacular. During a
brainstorming session, Gerard Lambert dragged in a chemist at the company, who happened to
drop a little-known term "halitosis." Here's what happened in Lambert's own words.
I asked him if Listerine was good for bad breath. He excused himself for a moment and came
back with a big book of newspaper clippings. He sat in a chair and I stood looking over his
shoulder. He thumbed through the immense book.
"Here it is, Gerard. It says in this clipping from the British Lancet that in cases of halitosis . . ." I
interrupted, "What is halitosis?" "Oh," he said, "that is the medical term for bad breath."
[The chemist] never knew what had hit him. I bustled the poor old fellow out of the room.
"There," I said," is something to hang our hat on."
Halitosis lent Listerine the authoritative air for a fantastically successful advertising campaign,
creating a market for the novel product of mouthwash. In an early version of A/B testing, coupons
were sent out accompanying old and new-style Listerine ads. The halitosis ads did four times as
well. Sales climbed 33 percent in just the first month.
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From then on, Listerine took out a parade of advertisements insinuating that bad breath was
pervasive, but people were simply too polite to tell you. Bad breath I mean halitosis was secretly
holding you back, and only Listerine could fix it.
ooN1 FOOL
%OURSELF
0...-
alitosis makes
you unpopular
Lambert would become the third largest advertiser in major American magazines, according to
Vincent Vinikas in Soft Soap, Hard Sell. The company created the demand for a product
Americans did not know they wanted, let alone needed. And it's not just bad breath Americans
came to fear.
The Ad Man Who Launched His Career With Antiperspirant
•••• ••••••• ern swam Ow.. •••mI.
Within the Curve of aWomans Arm
frank ducusuon of a subject
too often avoided
James Webb Young, one of the legendary ad men of the 20th century, was still a young copywriter
when he got the Odorono account. Odorono was, well, not great. As Sarah Everts describes in a
fascinating piece in Smithsonian Magazine, the antiperspirant's add solution had a nasty habit of
eating through clothes, including one woman's wedding dress.
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A bigger problem, though, was a pervasive belief that blocking sweat was bad for health. To
counter that, Young's first advertisements emphasized Odorono's origins as a formula developed
by a doctor. But he ran into an even bigger problem, which is that a survey revealed two-thirds of
women didn't feel like they needed to use antiperspirant. And here, Young found his true target
for selling Odorono: embarrassment.
The 1919 ad in the Ladies Home Journal (above) hit a nerve. Two hundred angry subscribers
supposedly canceled their subscriptions because they were so insulted by the ad. But it also
worked. Sales for Odorono doubled in the next year. Competitors like Mum (below) jumped on
the "whisper copy" train, insinuating what people were supposedly too polite to say directly.
...AND MEN CAN BE SUCH
AWFUL GOSSIPS TOO!
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The Cleanliness Institute
Early on, the soap makers also
realized that advertising could
only do so much to
differentiate brands—what
they really needed to do was
band together to convince
Americans that cleanliness was
paramount. Thus, the
Association of American Soap
and Glycerine Producers
established the friendlier
sounding Cleanliness Institute
in 1927. The institute could
promote keeping clean and, by
extension, soap consumption.
The industry cannily made
school children its primary
target. "No approach could
a urn/ lo Icnehitem if/ /kJ look better meet the industry's ends
1•••• •••• • Imo...L. • ••• .••••• I...I... ••• -
••• W-•••
••
•••• slob
•• • pma IPIl•••••
•• d\^ •
.=..r.
than inculcating every youth in
1%.• N. no •• as Shen As
6.11" —a..—. al —. 'tripes YD La • r l••*was
11•11 Oul
American to a tale of soap-and-
•••••S••••••• ••••••• ..•••\11 , •••• Im011p hip a
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• Igmlln el "••••
••••••• in&
ar m' ••••
/...aroutt l 114
b. the ••
•• 1•••S• water. Once habituated to
•••••••••••• •••••••• •1peal.*
•••••• awl 1•••1••• lo•or Sib . .
IS. ma Om • ... amens
rat:
regular and frequent
8•4 • man ••••• mean ••• •
-be mod as. ••••••••.•••• V.- • Imo. ell •im
• ••••••• 11•••• ••••••••• e•••••••••• 'betas/ems tam .' ale • *mire:at ••••
consumption, the children
ea.••••••••• ••••••••
could guarantee a market for
CLEANLINESS INSTITUTE - -;z--
:±5., years to come," writes Vincent
Earg
.,..z .:L. ,4.....
:".•=
.. .•.• II • j Vinikas in an excellent chapter
Mat I Ilatrrp:"•• ••••••=11=t=
•••
on the institute from his book
Soft Soap, Hard Sell.
As one of its first major
activities, the institute conducted a study of the hygiene habits of students in 145 schools. They
found, by their own standards much room for improvement. Only 57 percent of the schools had
soap. "The object should be not merely to make children dean but to make them love to be clean,"
read an institute report.
So the institute set about correcting the course with a flurry of storybooks, teacher's guides, and
and posters. Teachers were to write letters to parents about the cleanliness. In one case, the
institute reported on a school where students were given "wash tickets" after washing their hands.
Only by presenting these tickets could they even enter the school cafeteria.
The methods may read as heavy-handed today, but the habits promoted by the Cleanliness
Institute will be utterly familiar. "The trade association wanted Americans to to wash quite
unwittingly after toilet, to wash without thought before eating, to jump into the tub as
automatically as one might awake each new day," writes Vinikas.
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That vision is not far from today's reality. If anything, the grooming products deemed essential
for proper hygiene have only proliferated. Even a quick stroll through the drugstore—past what
seems like infinite varieties of shampoo and deodorant and whatever new product just rolled out
of the factories—can tell you that.
Top image: Listerine advertisement from 1928. The Household Magazine.
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ℹ️ Document Details
SHA-256
45e2d02095e3f32b4063c545efd09cdb534a8e0e4563a0deeeea44ea21b0d99d
Bates Number
EFTA01207377
Dataset
DataSet-9
Type
document
Pages
7
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