EFTA01913419.pdf

To: Jeffrey [email protected]] From: Richard Kahn Sent: Tue 8/5/2014 4:38:17 PM Subject: Fwd: ZDC - James should i ask jamcs to come to zorro? if so please advise on preferred dates thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th Floor New 22 tel fax eel Begin forwarded message: From: james I need mac helr Subject: Re: ZDC - James Date: August 5, 2014 at 12:27:39 PM EDT To: BMG Cc: Rich Kah , Zorro Ranch , Sara Rychtarik Hi Brice, Thanks for the explanation. Upgrading to the AirPort Extreme 802.11ac basestations *could* help — they have a much stronger broadcast signal & range — but I have my doubts whether it will resolve buffering issues while streaming. Buffering issues are likely going to come down to either bandwidth constraints or network issues created by wireless relays*. Streaming audio via Pandora or Spotlight, etc requires .5 Mbps bandwidth for each instance, video requires between 2 - 5 Mbps (depending on video quality), so if the boss and the girls are hying to Spotify at the same time, that's going to explain the full use of the T1 line (1.5 Mbps), and most likely the buffering / dropouts. Upgrading the basestations won't hurt anything. It's a tedious process of plugging one in and running through the AirPort Utility's setup to replace an existing device. 90% of the time it works without an issue, the other 10% the base station has to be set up manually to the configuration of the device being replaced. It takes 10-15 minutes each for the tool, most of that is finding the existing base and an extra power outlet for the replacement. •Wireless relay is a way of bouncing network signals off existing basestations to other basestations that aren't close enough to a network port to hardwire. Scott used this method a lot, and I've seen some wacky problems as a result. I've been trying to eliminate the relays where possible. Unfortunately that requires a survey of the physical area around the basestation's location — can't be done remotely. EFTA_R1_00351528 EFTA01913419  James Ce Certified Support Professional 10.6 http Imeedmachelp com Serving NYC since 1993 On Aug 4, 2014, at 3:48 PM, BMG wrote: Hi James We are using the the brick style Mac access point, version 7.7.3 There are 12 total install, 10 are in the main house The Bosses main concern is when he stream music, the music cuts out He feels the access point are communicating correctly with the network Brice Sent from my iPhone On Aug 4, 2 eed mac help Hi Brice, Thanks for the PDF; it gave me a picture of the virtual side of the network. Did you get a sense whether there was a specific problem the boss was wanting to address or if it's just a preference for using Apple devices wherever possible? What kind of wireless access points are you using currently? James Ce _ Certified Support Professional 10.6 Need Mac Hel Inc. httplineedmachelo.com Serving NYC since 1993 On Aug 4, 2014, at 9:42 AM, Brice Gordon wrote: James EFTA_R1_00351529 EFTA01913420 you may wish to review the attached information first before we speak 1. Data Utilization for 1 x T1 service, 7/28 to 8/4, JE plus 3 guest arrived at 2.45 pm 8/1 2. Data Utilization for 1 x T1 service, 8/2 to 8/4, 'tunes Download started for 6 TV programes @ 1.40 GB per shows 3.Router Traffic Statics for 1 day 4. Current DHCP Leases 5. Top Traffic Statistics for the last 24hours The Movie Room (192.168.6.182) and Zorro- MBP (192.168.6.174) have high utilization due to Movie Streaming and Downloading please let me know when we can touch base Brice On Sun, Aug 3, 2014 at 1:54 PM, Richard Kahn wrote: Can you please contact Brice. Thank you. Sent from my iPhone Begin forwarded message: From: BMG Date: August 3, 2014 at 3:52:47 PM EDT To: Richard Kahn Cc: ZDC Office Subject: ZDC - James Rich Jeffrey would like James to look at mac access point setup at Zorro EFTA_R1_00351530 EFTA01913421 He maybe able to remote in to system Please advise if I can contact James directly or do you wish to Brice Sent from my iPhone Brice Gordon Ph: <ZDC-TW-Router.pdf> EFTA_R1_00351531 EFTA01913422