EFTA02649227.pdf

From: jeffrey E. <[email protected]> Sent: Saturday, May 20, 2017 12:15 AM To: Richard Kahn Subject: Re: TSG Quote-Wheatley Install & Plant Evaluation just have them do it. we screwed up <=iv class="gmail_extra"> On Fri, May 19, 20=7 at 7:58 PM, Richard Kahn =rote: I spoke with TSG an= Brice separately and together multiple times today. Brice and or Pa=rick solely supplied our vendor Integrity Pump with a serial number and di= not mention anything about right or left hand side. Brice is very e=ger to downplay this and to cover his tracks for the screwup..this whole s=tuation occurred as TSG always tries to gauge us on pricing and Brice took=matters into his own hands in an attempt to not be ripped off. I too=felt comfortable with Patrick guiding us but that was clearly a mistake.4=iv> Going forward I think we need to make a decision of=doing things on our own or considering having TSG run plant and layoff smi=ey (or relocate) and keep Brice and Danny away.. =SG says that they will need 2 additional days to do this (original cost 5,=00 plus 2 days extra 6,000 = 11,000) and can perform the task Wednesday..=C240 The 11,000 amount is crazy and can use integrity quote in next email=and try to negotiate Other option is to have Inte=rity Pump do this (will send their detailed email next). They have n=t yet quoted a formal price but said it would be 800 if done in their shop= My guess is this option is approximately 2-3k including travel cost=. Brice is saying that using integrity will keep our warranty intact=(i need to verify this in addition to their timing) Please advise Thank you Richard Kahn HBRK Associates Inc. 575 Lexington Avenue, 4th Floor N=w York, NY 10022 Subject: RE: TSG Quote-Wheatley Install & Plant Evaluation Date: May 18, 2017 at 9:20:06 AM EDT To: Richard Kahn < >=br> Cc: ZM >, Bill Leeper EFTA_R1_01888736 EFTA02649227  =div class="m_1359364925675393146WordSectionl" style="font-family:Helve=ica;font-size:24px;font- style:normal;font-variant-caps:normal;font-weight:=ormal;letter-spacing:normal;text-align:starttext-indent:0px;text- transfor=:none;white-space:normalmord-spacing:0px"> Good Morning Richard,=/u> =/u> Yesterday Bob Petersen was =ble to make a site visit and do a pre-installation evaluation of the plant=and pumps. It was discovered, as seen in the photos, that the instal=ed Wheatley pump is a left hand drive pump and the new pump purchased is a=right hand drive . The incorrect drive pump was either incorrectly ordered=or mistakenly shipped by the supplier. This is a substantial fact si=ce the new pump cannot simply be installed without significant modificatio=s. The new pump can be modified, however, this requires a complete d=sassembly of the internal components and may require additional parts.Q=A0 <=> There are several options= =/u> 1. =C24, TSG can perform the pump =odification at a significant increased cost. This will void all manu=acturer's warranty and TSG will not be liable for any unforeseen i=sues or future pump performance. We may not be able to perform this =n the time frame desired and we may not have the required parts on hand. 2. =C2i, Engage the pump man=facturer to make the modifications and install the pump, preserving the pu=p warranty. 3. Ret=rn the pump to the supplier for the correct drive pump. We would like to further discuss this matter wi=h you at the earliest and explain your options and TSG's recommend=tions. 4,=A0 We can utilize the sa=e conference number we used on Thursday. you'll need to use the participa=t pin code of 846 followed by P to join the conference as a participant. Please let me know when is the=best time for you and we will be available. Best Regards, Mark T. Banzin =span style="font-size:11pt;font-family:Arial,sans-seritcolor:rgb(31,73,=25)">Deputy Director Operations TSG Water Resources, Inc. 2401-B NE lath Terrace Gainesville, FL 32609 www.tsgwater.com =/u> 4P=A0 From:O=A0Mark Banzin Sent: Tuesday, May 16, 2017 6:05 PM To:<=pan class="m_1359364925675393146Apple-converted-space"> Rich=rd Kahi > =gt; Cc: ZM ; Bill Leeper Subject: Re: TSG Quote-Wheatley Install & Plant Evaluation=u> 2 EFTA_R1_01888737 EFTA02649228  =u> Good Afternoo= Richard, As we discussed=on our phone conversation on Thursday, we explained that we did not have t=e local staff available to perform the pump change out next week. We=offered to do the work at the beginning of June. Since it was a pri=rity to have the pump installed as soon as possible, next week, we ag=eed that we would enlist the help of Patrick Adams who works and resides i= Anguilla. As you are aware, to bring Patrick from Anguilla not onl= presents burdens to his local operation but also has financial implicatio=s. This is why travel and associated costs are included in the pric=. In the event that the i=stallation takes longer than one day, we will waive any other fees. =ou will not be charged anything additional. We appreciate your payment history and I personal=y know that you have paid every single invoice in a most timely manner.40=A0 I do not believe Bob was being non-trusting but only trying to obtain=C2.funds to cover TSG's out of pocket expenses for Patrick's tra=el. As you know TSG's retail policy requires payment before any =arts are ordered or work is performed. There are a lot of moving parts for us to m=ke this happen in the time frame desired, and we are doing our best to acc=mmodate your needs on such a short notice. 4,=A0 I have included Bill Leeper to this email as he will be t=e General Manager of our USVI operation when Bob retires next month. =Bill and I look forward to developing a trusting relationship with you and=working with the local staff. Please do not hesitate to call Bill or=myself if you have any other questions or concerns or would like to discus= further. Best Regards, Mark T. Banzin De=uty Director of Operations TSG Technologies= Inc. 2401 NE 18th Terrace, Ste. Bc/=> Gainesville, FL 32609=/span> <htt s: red001.mail.microsoftonline=com owa redir.aspx?C=750a159720f44f9ca573e25f9c9c3aab&URL=mailto%3=. www.tsgwater.com <https://red001.mail.microsofton=ine.com/owa/redir.aspx?C=750a 159720f44f9ca573e25f9c9c3aab& URI=http=3a%2f% 2fwww.tsgwater.com> <=span> 4>=A0 From: Richard Kahn Sent: Tuesday, =ay 16, 2017 4:52 PM To: Mark Banzin Cc: ZM 3 EFTA_R1_01888738 EFTA02649229  Subject:<=pan class="m_1359364925675393146Apple-converted-space"> Fwd:=TSG Quote-Wheatley Install & Plant Evaluation this is a typical Bob email with his forceful and=nontrusting manner we are trying to move away from..<=div> we have paid 100% of every single invoice ever sent to us additionally i believe your attached proposal should be=not have extra charges if it takes more than 1 day as we are paying you fo= a job to be done also why are we paying t=avel time if TSG is supposed to be local in STT =/div> lets discuss thank you<=span> Richard KahnHBRK Associates Inc. 575 Lexington Avenue 4th Floor New York, =Y 10022 =div> =u> Begin forwarded message: <=pan style="font-family:Calibri,sans-serif'>From: Bob Petersen <mailtca =div style="margin:Oin Oin 0.0001ptIont-size:12pt;font-family:'Times=New Roman',serif'>Su=ject: RE: TSG Quote-Wheatley Install & Plant Evaluation Date: <=span>May 16, 201= at 1:58:23 PM EDT To: Richard Kahn Daphne Wallace <=div> Richard and Daphne, Unfortunately, we will need a check before we ca= proceed and schedule Patrick Adams for next week.<=u> Is it possible to get a ch=ck today? For at least the $5,000.00??</=iv> =/div> Please advise,<=u> General Manager =SG Water Resources, USVI Inc. 6501 Red Hook Plaza, Suite 201 4 EFTA_R1_01888739 EFTA02649230  5=. Thomas US Vir in Islands 00802 style="color:purple;text-decorat=on:underline" target="_blank' <=pan>www.tsgwater.com <http://www.tsgwater.com/> <=mg id="m_1359364925675393146_x0000_i1026" alt="cid:image001.png@01D181=D.1DE91120" src="cid:[email protected]" border="0"> 4>=A0 From: Mark Banzin Sent: Tuesday, May 16,2017 12=52 PM To: Richard Kahn Cc: ZM ann rodriquez Danny Vicars Daphne Wallace >; Bill Leepe= >: Patrick=Adams >; Bob =etersen g=;; Kim Doll ; =kip Cooper =; Jonnie Melton Gillyard >; Rich Murrill John Leet Subject: RE: TSG Quote-Wheatley Install & =lant Evaluation We will plan on the 24th. Please find the attac=ed invoice. =span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,7=,125)"> Kind Regards, Mark T. Banzin<=span> Deputy Director Operations<=pan> TSG Water Reso=rces, Inc. <=pan style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,1=5)">2401-B NE 18th Terrace Gainesville, FL 32609 =span style="font-size:11pt;font-family:Calibri,sans-serif">www.tsgwater.rom <http://www.tsgwater.c=mk From: Richard Kahn Sen=: Tuesday, May 16, 2017 12:26 PM To: Mark Banzin Cc: ZM nn rodriquez ; Danny Vicars Daphne Wallace= a; Brice &a=p; ; Bill Leeper ; Patric Adams >; Bob Petersen Kim Doll ; Skip Cooper *= >; Jonnie Melton Gillyard < Re: TSG Quote-Whe=tley Install & Plant Evaluation 5 EFTA_R1_01888740 EFTA02649231  =div style="margin:0in 0in 0.0001pt;font-size:12pt;font-familyfTimes=New Roman',serif'>yes please plan for may 24th but lets circle b=ck after bob's visit on may 17th thank you <=iv style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times =ew Roman',serif"> Richard Kahn HBRK Associates In=. 575 Lexington Avenue 4th Floor New York, NY 10022 =/div> <=> =div style="margin:0in 0in 0.0001pt;font-size:12pt;font-familylimes=New Romarc,seriflOn May 16, 2017, at 7:43 AM, Mark Banzin «= href= " style="color:purple;text- decoratio=:underline" target="_blank wrote: </=pan> Good Day,<=> We have not hear= back from you regarding the attached quote for proposed services. 1= order for us to honor the schedule discussed, we would need a response by=the close of business today as schedules and travel arrangements need to b= made and a team is scheduled to do a preliminary site visit on Wednesday.=C2* Kind Regards, Mark T. Banzin<=div> Deputy Director Operations TSG Water Resources, =nc. 24=1-8 NE 18th Terrace Gainesville, FL 32609 =div st le="mar in:0in 0in 0.0001 t;font-size:12 t:font-family:limes=New Romant,serif" www.tsgwater.com <http://www.tsgwater.com/> <=image002.png> <=iv style="border-style:solid none none;border-top-width:lpt;border-top- c=lor:rgb(225,225,225);padding:3pt 0in 0in"> From: Mark Banzin Sent= Thursday, May 11, 2017 3:48 PM To: ZM Cc ; Rich Kahn ; Bi Leeper <- ; Patrick Adams Bob Petersen 6 EFTA_R1_01888741 EFTA02649232  Skip Cooper Jonnie Melton Gill and >; John Leet Subject: TSG Quote-Wheatley In=tall & Plant Evaluation <=div> Good Afternoon, <=div> Thank you for taking the time this afte=noon to talk to with us. As discussed you will find the attached quo=e for the installation and testing of your new Wheatley HP Pump. =u> With the antici=ation of the arrival of the pump next week we will be able to perform the =hange out on Wednesday May 24, 2017. This will give ample time for c=stoms clearing and delivery to the island. In the quote, we have all=tted one full day for two technicians to install and test the pump. It wil= be required for LS1 to provide one additional technician/operator who is =amiliar with the plant to assist. L.S1 will also be required to suppl= an engine hoist, lifting straps or chains, and a forklift or bobcat to be=used for the handling of the equipment. Should problems or unforesee= issues arise requiring more than one full day, you will be charged $1,500=per day. <=pan style="font-size:11pt;font-family:Calibri,sans-seritcolor:rgb(31,73=125)">Patrick Adams, our GM of Anguilla and senior pump technician, will b= traveling from Anguilla to execute and supervise the pump change out.4>=A0 He will be assisted by a senior USVI operator/pump technician. Bo= Petersen, GM USVI, will make a pre-installation evaluation and site visit=prior to May 24 to identify any potential anomalies that may arise. re will be contacting local LSJ management to make arrangements for this vi=it. =C24> We look forward to providing this service to you and developing a partner=hip to better meet your needs. Best Regards, Mark T. Banzin=/u> Deputy Director Operat=ons TS= Water Resources, Inc. 2401-B NE lath Terrace=/div> Gainesville, FL 32609 cimage006.png> <Quote 50.2017.003 LSJ.pdf>= please note The inform=tion contained in this communication is 7 EFTA_R1_01888742 EFTA02649233  confidential, may be attorney-c=ient privileged, may constitute inside information, and is intended onl= for the use of the addressee. It is the property of JEE Unauthor=zed use, disclosure or copying of this communication or any part thereo= is strictly prohibited and may be unlawful. If you have received this<=r>communication in error, please notify us immediately by return e-mail=or by e-mail to <mailto:[email protected]> , and destroy this communication and all copie= thereof, including all attachments. copyright -all rights reserved =/div> 8 EFTA_R1_01888743 EFTA02649234