EFTA01466345.pdf

Subject: Re: Fw: Cinq Case Number 131213 604222 case 01163801 URGENT [I] From: Deepak Ramchandani Date: Thu, 26 Dec 2013 10:36:08 -0500 To: Aracely Sanchez Cc: Aracely Sanchez Arpit Pathak Paul Morris Raunak Tanwar Classification: For internal use only Hello Aracely, We are not sure as what information is incorrect. We are checking Bank of New York about the same and send them message to confirm the status of our funds. Thanks & Regards Deepak Ramchandani DBOI Global Services Private Limited Cash Operations,USD NY Investigations Jaipur, India Tel. Email I From: lAracely > I To: > lAracely Sanchez > EFTA01466345 I Cc: 1 > > lArpit Patha , Deepak Ramchandani Pad Morri , Raunak Tanwar I Date: > > 112/26/2013 08:17 PM > > I Subject: > > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 URGENT [I] > Classification: For internal use only Just heard from the client. Can you please let us know if the issue is the account #? Kind regards, Aracely Sanchez EFTA01466346 (Embedded image moved to file: pic06604.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic16851.gif) I I From: I > I Aracely Sanchez I > I I > I To: I I > > I IRaunak Tanwar I > I I > I Cc: I I > > I lArpit Pathak , Deepak Ramchandani , Paul EFTA01466347 Morris > I Date: > 112/26/2013 09:22 AM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Good morning - Any updates yet? This matter is extremely urgent and it is taking way too long for a response. Please escalate again. The client needs an answer now. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic26330.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management EFTA01466348 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic24288.gif) I From: > IRaunak Tanwar > > I To: > Aracely Sanchez > I Cc: lArpit Pathak , Deepak Ramchandan' , Paul Morris > > I Date: EFTA01466349  > > 112/24/2013 11:59 AM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Hi Arcely, Even we can't see the attachment now. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone FAX: AVAYA: UK #: email id > I From: EFTA01466350  lAracely Sanchez I To: Deepak Ramchandana I Cc: lArpit Pathak , Paul Morris , Raunak Tanwar I Date: 112/24/2013 11:56 AM I Subject: EFTA01466351  IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Do you have a copy of the fax that was attached to the db force case? I see it is no longer on DB Force. Kind regards, Aracely Sanchez (Embedded image moved to file: pic17968.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic21510.gif) > I From: > Dee ak Ramchandani EFTA01466352 > > I To: > 'Paul Morris > > I Cc: > > lAracely Sanchez , Arpit Pathak Raunak Tanwar I Date: > > 112/24/2013 11:53 AM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > EFTA01466353 Classification: For internal use only Hello Paul, Below is the Copy of incoming and outgoing instructions which depicts all the information has went through. (Embedded image moved to file: pic02406.gif) Thanks & Regards Deepak Ramchandani DBOI Global Services Private Limited Cash Operations,USD NY Investigations Jaipur India Tel. Email I From: > IPaul Morris > > I To: > IDeepak Ramchandani > > I Cc: > EFTA01466354  lAracely Sanchez , Arpit Pathak , Raunak Tanwar > I Date: > > 112/24/2013 08:58 PM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only thanks, and we can confirm that the wire information we sent matches what came from the client? and we can confirm that the wire left DB correct? Paul Morris Managing Director Deutsche Bank Private Bank 345 Park Avenue, 27th Floor New York, NY 10154 Office: Cell: EFTA01466355  > I From: > Deepak Ramchandan' To: > Raunak Tanwar > I Cc: 1 lAracel Sanchez Arpit Patha , Paul Morris Date: > 112/24/2013 10:14 AM EFTA01466356 I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Hello Raunak, We have again today contacted bene bank for the confirmation. Await their response. Thanks & Regards Deepak Ramchandani DBOI Global Services Private Limited Cash Operations,USD NY Investigations Jaipur India Tel. Email I From: > Raunak Tanwar > I To: > EFTA01466357  Deepak Ramchandandllill > > I Cc: 1 > > 'Paul Morris , Aracely Sanchez Ar it Patha I Date: > 112/24/2013 08:20 PM > Subject: > > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Hi Deepak, EFTA01466358 Can you please assist on below in ref to case #131213 604222. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: FAX: AVAYA: UK #: email id I > I From: I I > > lAracely Sanchez I > I I To: I > Raunak Tarawa I > I I Cc: I > 'Paul Morris EFTA01466359 > > I Date: > > 112/24/2013 09:06 AM > > I Subject: > > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Good morning Raunak- Any update? The client would like a response as soon as possible as tomorrow is a bank holiday. Kind regards, Aracely Sanchez (Embedded image moved to file: pic03600.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA EFTA01466360 Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic03425.gif) I From: > Raunak Tanwar > > I To: > Aracely Sanchez > > I Date: > > 112/23/2013 04:56 PM > > I Subject: > EFTA01466361 > I IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] I > I Classification: For internal use only Not Yet. I already asked USD investigations to expedite. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: FAX: AVAYA: UK #: email id I I From: I > I lAracely Sanchez I > I I I To: I > EFTA01466362  Raunak Tanwar > > I Date: > > 112/23/2013 04:27 PM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Hi Raunak- Sorry to bother you but the client just reached out again. The recipient of the wire has yet to receive the funds and it has been over a week. Anything you could do would be greatly appreciated. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic13425.gif) Aracely Sanchez Assistant Vice President EFTA01466363 Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic10596.gif) I > I From: I I > > I Raunak Tanwa I > I 1 > I To: 1 1 > > I Aracel Sanchez Arpit Patha I > I 1 > 1 Cc: I I > > I IGTO-PWM-Banking Exception-Check-Processing I > 1 EFTA01466364  > I Date: > > 112/23/2013 09:53 AM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Good morning Aracely, We are chasing The Bank of Ney York Mellon but no response as of now. @ Arpit, Can you please expedite the request in ref to case #131213 604222 and escalate if required as the case is opened since 13-12-2013. The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd EFTA01466365 Phone: FAX: AVAYA: UK #: email i - > I From: > lAracely Sanche > > I To: > IRaunak Tanwar > I Date: > > 112/23/2013 09:28 AM > Subject: I > EFTA01466366  IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Good morning Raunak- Any news on this request? Kind regards, Aracely Sanchez (Embedded image moved to file: pic16534.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic15252.gif) I From: > Raunak Tanwa > EFTA01466367  > I To: > Aracely Sanchez > > I Date: > > 112/20/2013 09:49 AM > > I Subject: > > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Hi Aracely, No response yet, We have sent the second chaser for the same. Regards, EFTA01466368 Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phon FAX: AVAYA: UK #: email id - I > I From: I I > > I Aracely Sanchez I > I I > I To: I I > > I Raunak Tanwar I > I I > I Date: I I > > I 112/20/2013 09:40 AM I > I EFTA01466369 I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Good morning- Can you please let me know if you have received any updates from the beneficiary bank? The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic24777.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic26313.gif) > I From: > EFTA01466370 > I Raunak Tanwar I > I I > I To: I > > I Aracely Sanchez I > I I 1 Date: I > I 112/19/2013 04:01 PM I > I I I Subject: I I > I IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] I I Classification: For internal use only EFTA01466371 Not Yet. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone FAX: AVAYA: UK #: email id I > I From: 1 I > > Aracely Sanchez > I I To: I > Raunak Tanwa > I > I Date: I I ). > 112/19/2013 03:57 PM EFTA01466372 > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Are there any updates or response from the beneficiary bank? Kind regards, Aracely Sanchez (Embedded image moved to file: pic02910.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic29591.gif) > I From: EFTA01466373 > Raunak Tanwar > > 1 To: > Aracel Sanchez > > I Date: > > 112/18/2013 05:05 PM > > Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only EFTA01466374 Hi Aracely, We have raised the request as what information is missing. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone FAX: AVAYA: UK #: email id > I From: > Aracely Sanchez > > I To: > IRaunak Tanwar > > I Date: > EFTA01466375 > 112/18/2013 05:00 PM > > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only The recipient of the wire just confirmed that wire instructions were correct. The only new information is the bank address: Lopuszanska 38d 02-232 Warszawa Can you please confirm what information is missing? Thank you Original Message From: Raunak Tanwar Sent: 12/18/2013 10:17 AM EST To: Aracely Sanchez Cc: Amanda Kirby; GTO-PWM-Banking Exception-Check-Processing; Hemant- Kumar Rathore Subject: Re: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Hi, Any update on below? Regards, EFTA01466376 Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phon FAX: AVAYA: UK #: email id - > From: > lAracely Sanchez > > I To: > IRaunak Tanwar > > I Cc: > > 'Amanda Kirbj GTO-PWM-Banking Exception-Check- Processin Hemant-Kumar Rathorellill EFTA01466377  > I Date: > > 112/17/2013 11:26 AM > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > Classification: For internal use only Thank you. The client is reaching out to the beneficiary and will provide additional information as soon as possible. I will keep you posted. Kind regards, Aracely Sanchez (Embedded image moved to file: pic03058.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. Fax Email EFTA01466378 Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic05881.gif) I From: Raunak Tanwar I To: Aracely Sanchez I Cc: 'Amanda Kirb GTO-PWM-Banking Exception-Check- Processin , Hemant-Kumar Rathore I Date: 112/17/2013 10:26 AM EFTA01466379 > I Subject: > IRe: Fw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Case # is 01163801 and a/c Name is JEFFREY EPSTEIN Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone FAX: AVAYA: UK #: email i. > I From: > IAracely Sanchez EFTA01466380 > To: > > Cc: 1 'Amanda Kirby , GTO-PWM-Bankingliiiiition-Check- Processin. Hemant-Kumar Rathore I Date: > > 112/17/2013 10:19 AM > I Subject: > 'Re: Fw: Cinq Case Number 131213 604222 case 01163801 [I] > EFTA01466381 Classification: For internal use only Can you please let me know the name of the account? Thank you, Kind regards, Aracely Sanchez (Embedded image moved to file: pic25613.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 NY, USA Tel. Fax Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic13063.gif) I > I From: I I > > I Raunak Tanwar I > I I > I To: I I > > I 'Amanda Kirb Aracely Sanchez EFTA01466382  > I Cc: IGTO-PWM-Banking Exception -Check-Processing Hemant- Kumar Rathore > Date: 112/17/2013 09:57 API > I Subject: IFw: Cinq Case Number 131213 604222 case 01163801 [I] Classification: For internal use only Hi, Please find below in ref to case #01163801 and provide the required details. EFTA01466383 "Please submit a customer research request DBforce ticket to provide the details requested and attach a copy of this e-mail to the DBforce case" Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phon FAX: AVAYA: UK #: email id Forwarded by Raunak Tanwaillillillion 12/17/2013 09:47 AM E m Cinq Case Number 131213 604222 b e d to: e GTO-PWM-Banking Exception-Check- Processing d 12/16/2013 07:06 PM m a Please respond to InvestigationsUsdCashOps EFTA01466384 2 EFTA01466385 f WE REFER TO OUR DEBIT TO YOUR ACCOUNT DATED 12 DEC 13 VALUE 12 DEC 13 UNDER REFERENCE 7190238 FOR USD 1000.00. WE HAVE BEEN ADVISED THAT THIS TRANSACTION CANNOT BE APPLIED WITH THE INFORMATION GIVEN PLEASE PROVIDE ADDITTIONAL DETAILS TO ENABLE THE BENEFICIARY BANKS TO APPLY FUNDS.. PLEASE QUOTE OUR CASE NUMBER 131213 604222 IN ALL FUTURE CORRESPONDENCE RELATING TO THIS CASE. REGARDS, PAYMENT INVESTIGATIONS. EFTA01466386 EFTA01466387