EFTA00307773.pdf

Pagel of 5 Time Customer service Call us anytime 1-212.358.0900 Account number Warner Visit us at twc.com Customer code Cable* Due date Service period Amount due Nov 18. 2014 11/06 - 12/05 $166.66 Service address Jeffrey Edwards Account Phone 212-535-6833 301E 66th St Apt 11b New York NY 10065-6217 Previous balance & payments Balance last statement 166.63 Payments received as of Oct 28.2014 -166.63 Current month Monthly services 153.11 Taxes. fees & surcharges 13.55 Total due by a utopay $166.66 Enjoy the $5428 you saved over retailrates this month. ENJOY TWC BETTER Enjoy Movies On Demand on the same day the DVD releases. Catch Maleficent. rated PG. available November 4th. Angelina Jolie stars in the untold story of Disney's iconic villain. Access free TWC WiFi° Hotspots nationwide and save on your cellular data charges. Sign in once. stay connected on-the-go. Watch some of your favorite channels live on any device at home or on-the-go with our free TWC TV° app. Win free tickets to s ts. concerts. premiers and more. Visit to see what's waiting for you. e relmutr irouponwilh you payment op Time Warner Cable 41-61KISSENA BLVD FLUSHING NY 11355-3189 Payment duedate Total amountdue 8150 1000 NO RP 28 10292014 NNNINNIMN 01 999173 Nov 18. 2014 $166.66 JEFFREY EDWARDS 9E 71ST ST NEW YORK. NY 10021-4102 Account number Amount enclosed AUTOPAY You are an AUTOPAY customer. Thank you! Auto Bank Payment Will Be Made 11/18/14 8150100071740914700166660 EFTA00307773 8150 1030 NO RP 28 10292014 NNWINNNN 01 999173 Page 2 of 5 Jeffrey Edwards Total due by auto . $166.66 Time Account number Customer code Warner Statement date: Oct 28,2014 Cable° Previous balance To calculate sales lax. 2597% of the charge for Phone service is for interstatelenternational aClIvIfy. Balance last statement 166.63 Total previous balance 166.63 Total due by autopay $166.66 Payments 10/20 Credit Card Payment 166.63 Reach usat your convenience Total payments -166.63 In person 43 W. 234 SL New York. NY 10010 2554 Broadway, New York. NY 10025 Monthly services Monday - Friday 8aM - 7pm Monday - Friday Etam . 7pm 11/06.12/05 Extreme Inter net 33.00 Saturday Sam - 5pm Saturday Sam - 5pm Home Will 5.95 Sunday Ilam 6pm Sunday 11am • 6pm Home Phone National 33.00 Internet Modem Lease 5.99 On twc.com Home Will 0.00 Visit twc.com/account to pay your bill online, view FAQs/self 4ielp options and Bulk Ptv • Showtitne 59.92 chat with a live agent. Just have your customer code above on hand. Starter TV $11.94. Bulk Service $.01. Standard TV $26.88. Variety Pass $6.82. Remote $0.00. Showtime $8.37. Through your mobile device Set-Top Box $5.90 With Our free My TWC` app. Enjoy the $S428 you saved overrated rates this month. Over the phone Additional Ply Set-Top 1525 Call us anytime at 1.212.358.0900 and simply say *pay my bill- to pay your Dsg Outlet $0.00. Addl Outlet Service $4.00. Remote bill for free. Or you Can speak tO someone live with any Questions about $0.00. HD Set-Top Box $1125 nail UM. Total monthly services 153.11 Taxes,lees & surcharges Franchise Fee 4.69 Federal Universal Service Fund 1.45 State And Local Sales Tax 2.85 State Telecom Excise Tax 0.91 Local Telecom Excise Tax 0.61 Regulatory Recovery Fee 0.65 E-911Fee 1.00 Mctd 186e 0.21 Public Access Fee 1.15 State Universal Service Fund 0.03 Total taxes,lees & surcharges 13.55 Pay online Customer Information Go green with online bill payment. Experiencing technical issues with dosed capboning? For informationon any upcoming programming Sign up at hvc.comfaccount Call 1.2i2i718-358-0900.email changes please consult the Legal Notices published Have your account number and customer [email protected] fax 1.704-697-4935. in theNew York Daily News on the 1st and 3rd code ready. found on the top of this page. Address written complaints to A. Long. Legal.13820 Wednesday each month and on twc.com Sunrise Valley Dr.ilemdob VA 20171. email Visit twc.com/careersfor career opportunitiesat twcciosodcapuoningicsuosotwcahlimom- or fax Tone Warner Cable. 1.704-697-4935. To follow up on a written submission. call1.877-276-7432 TWC Imposes surcharges torecover costs of complying with its governmental ontigabons. Pay by phone II your check isreturned. you expressly authorize your Unresolved Inquiries: bank account to be elactronkally debited for the NYSPublic Service Comnission Make a credit card payment free of charge amount of the check plus any applicable fees. The use Phone.1.800-342-3377 using our automated payment option at of a cheek for payment is your acknowledgement and 1-8664399-7731simply say 'pay my acceptance of this policy and its terms and conditions. Use your Visa. MasterCard.Discover or Your FCC Community Code is NY 0234 American Express card. To view the call detail for your Home Phone calls, go to twc.com/account For NYC DoITT - Cable TV Complaint 2 MetroTech Center, 4th Floor, Brooklyn, NY11201 Phone 31Ior nyc.gov/complaint EFTA00307774 8150 1COD NO RP 28 10292314 NlinP2NNNN 01 949173 Page 3 ol 5 Jeffrey Edwards Total due by a uhapa : 5166.66 Time Account number Customer Code: Warner Statement date: Oct 28.2014 Cable£ ipTime Warner Cable' Notification of Policies and Services & Consumer Guide to Cable and Home Entertainment Equipment BILLING6 PAYMENT service addresswill be transfertedlOyour new aCCOunt atfOreSS. Ti eSeCreditS and chargesmay to'e. Mont erStatementt uptotwo rnorento:ippra onDour TimeWamerCable dl Toprovkle younWithe best serylce.TEneWarnef Cabletiashvestednacualltycrntortierbilingand PRICING & SERVICE CHANGES afforoutionsYsfern ThistechnologYenableer in to retponclquacklyand accurately when yourarlyath UNrcaothwwle,prownol by appk-able law. Time Warner Cable we nobly you 3Odays inadvarx e await...by rennin°, aip to as.&ton pownentsandralkelions X any orier.progronimeig, wolf-roof channel nrilsprnent change. Nonce or thine ClieniNeS riwy or the Ming and informatIonsystemaDoprowelesusvaM ',portant data on senncecaschedriing provided on your morally billas a ill insert, Ma separate inallIng elf* legal NOUteSKtiOn infie and potential outage situations - enabIng us to peon* sour our Witted CuSIOrlier, with efficient nevepaixton the rablesystenichairiel(s)or Mooch other wralmmearis serwe. Your trianthly cable bill net airy gtves yOli a listing of sour charge& parnents.trwl credits. PRODUCTS. SERVICES& PR ICING it nay also contain special nieSs1ges Please read these to ensure that yOU are up-Iodate on any irrie Warner Cable prOydeSaiStonletSwthayetdeSeleCtIOn d prO(FaMMIngt110KeSAlar2OrnerS chanxisoNarsand nowt from TenaWarner ratio river stancrive to Baer senneem ausree caner progrannng mocesonaucing tins cc SCIVKeS10 Tiliwilideriis•CaLeribilleinedvenrarlhereloreAnyilueig...rloyourProokeinefledieingthernoollsvAll oekne41 On a per program Or pRe enennel paled A Se or programming bereflactedonthenesammerseatenent I hnmay actrityouacklorremove veneeotecnaprnent together win prK es. Winn and ceoddsorn for shhILINtrari se available in me Connedium Kit In themiddleof a Deng period Paymentsrecelved co or belorethe OXeCaseon four Statement wW waned to rnrannslnaornar.trponrarbangion to our senrceurson arrant or nano at *vac centretnietterrupletIstrwelbsymenistiolarenot reCentebyttledIMOYCJICSUINC(Ii0taier0e1 twc coin Year Ant andFutureMb INSTRUCTIONS ON HOW TOMS( YOUR CABLE SERVICE Aboot ono work NM leteneleton you shoterifeport your/toe tan Pleress chock. orroliary lobe epee mstructions on now to Pie rat Cane seine are outlined in Our CornectionsKit prOOded to yOLI flat wee name and addreSSAVCOrfetl. and the eQUIPIlent and ServireleAr requested are accurate. upon sutrAription loom service.taron requester online al www1wcxcen Future bilb *gibe sere °riffle wen, adpronmate date each month. If VOlilinVe any querftrairf ab014 road batplonsecontact an A<cart Management Representemdavelautehen A Nor*Mita PrygreatnIng 1* cO,W progranynng from various non can and cable networks We are not response* for PartialMonthMINN (become,* of programs prodded by theseneworks PrograinnuldromPlailsorquedbMShesild Oilknin °CannIterlynley crflea be serape arldolor deletectthened an mew Paned an ernount bon/earn to Me cable or txoadcsa MIAOW. ir NMI expnnence unwanted 'Darns audio a vide° for apaltal!northolm-rwe. ThepartialrnontlYchargekreetrenedsthe ampere tromtheeffectrve sognahfrellianalog preinum or pay peryiew district, pleaSetallour dfiteln* can proirdeSpecial date of thecharmetothe slant °One eel bang cycle.For ea Meal a customer stencnbeslo a sew eauornerittOsOlvetheOrOblern sent(e on the M day Of the 300ay being cycle. Me MargefOr Me LW ten days Of that Cycle vAll appear Ma partolmonOtchargeonthenext WI HOW CABLE TELEVISION WORKS Ilene Warner CAS Irlencon Ixings you more [nano* and generally bettor reception than Off Payment Optkers ar receptionof broadcast lekvision because W Sign& trawl to your trine by cable • rather man Per Online vethPerneem through the air. TeleNnionstsionstrom yourlocatarcia.acronMecounty and aroundlne.wrid se Payatvess allows sou to see as online rouged your Indivithee being stsement arid to SLOP the 'smart into your Porno threxigh mks of high toctinology cable Your CAINO peavnion rocepton is peer delivery of your bat by,enatessou to rinntor your account aid &wetomsof your bding unintemotellhdrees buicinchand other surfaceobsteles qatnventaonyour PC, In adelh011 to certain brat TV stabil& contiAmication ntebn *1 you receive riony addbonal Autentlialleb1141 Charinehth/00/ICalnelVilere hen/ it cents Your payincre b °worms etentrecary earti merlin yang your steak card Cr bank *CMS*. °TKO 1. havidualtdevisionprogrannareproduCed in many locations aroma the world implemerted.thiS 0010000nbflueSniOrtrty untiltheCustorner canceKthe feature Please Aloe up Mow MIN C suefor molest 1 These programs are transmitted tome commincabon sPollem that ant the earth. These endures Gray in a road position 22.300 inlos above the earls onomng them totranoril In fois auterbstemmiva Orel thiamin coininunty enbyPhone 3. localseelitedimesrecamthesesionals Uac you. <tea C.iftIOr debt caw to maw lvinamen tiv agh err AlIotruled Phone system SMIPIY I Time Warner Calee's control eerie.. known as the headend: processes these satente signals • cal our loll fteenteriber anlInten for insinKt ions and prompts Mave your ilinlendIstlard rredn Card along n*hlhesio nSsrrallkxa TVSlatiOnS and odic' sauces - Sothey (an bctranSilinted Owe Or fieracaol handybecausetroullnecOlnentx your erectile romps, end creinfornOtionbytOudi OIS CATO Sri,cm co your rant Ione plxner. Plena: role Ihnnatreernvke.however ll acuslceiker ser ore reprmental proCeSSeS your padiwnloyerthephOneaSNO0charpewillaPPI6 QuaNytelenuon program are brought toyour homeria hundreisa nalesolcable.eithe strung ontraelaninpoiaithatcArrevourtolsononnorelactricsarvraeothunedundeporound. EIEINMAS roe prOnot prOCessIng of you payment.male to 'headdressIMed on your bill Include either your OCNCRAL 001•DOWT5 5* Instal cable In flue Nene in a [Mettler that is consistent with Federal Communications unrest being galenite or wur account number on your Oak or money order. Whorl prism by mail rise a cheekOr mOretvOrde6ParablobareneWsmarCablolOr your senany nioesedo net send COrnmessiOn (rCe nen liereare alevanntokeept operatnsg saletyand retreat cashthroughthemet alsonotethat sveDONOT accept tenescrarychecks I During severe eleCtriCal 5101111S yOu Should unplug your TV set and Ca converter to amid Pay InPerson damage. riffle Wanner Cable mid the IV set nunufacture are not responsible for getups the Time Warier Cable provides cowmen( access to bdl wymert locations Mem <an be land at ontrisdnienasalnun. wwwtwr coin, Pleasenetelhat fees may apply wivemasmort sanunadr at payagent bcabonsand 1. 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[MIX sure Illal C ennIPNPS natli aPPirable frOltirittlertil regulations (such as FCC signal **age rules) and does Oct interfere with the normal operSionsol the cable system and other LI/MCMIMS commurnscmwstermbactiasradiosuseduythe mare and freckeartsmniganddesdris timed anountsnommo wineoueciateareammitionanomoted to asamme. feline tOrtative ablIdoes not tellevetheobliparonlo;rayon a timely Masao Keesryour TY ona elKtrkoutleinotonethatisconnectedtoawallswitch. Non.Payment 6. Kiall your convener turned on al a Imes to ensure you receive updated inkunation ad TimoWarnorCablorinsoncostheright with naticetnyou tontorrupt ordosconnoctsoarservicesil your upgrade& accorsit is deubrient.If your sane is WittPrUpted kir ntelpaarilont. any pad dueJ.110ml ulth one Emergencies ITICIlthadvarirepasilleill ultra be received by Tone Warner Cable before stnitelaill lere.xlrvaed. Emerge/Kies ux h "fallen power ixt-A waken Atorinsce Atibireverig weather may nledmewtll n any Of pair IMP wxner cape SiteriteS are atironnelleri X me Senile. manes an mammal recrpten ex came were WO WM our Cre,*. CORttt an emenDency smiation as quinuy aS rerOnnectchargelYtnother chargnand/Oradeporat may aluiaPply II your SeniCe IsdisconneCted pomace for any reasonallainuntsgueto TineWarner Cablencludrigthevalleof inrecovered eutinment. COMPLAIN T PflOCCOUPES beparliabn wow( thcfnalbeng You wilcontinuelobeChargedlintaMe dc‘onneCtion iS If you have a comp/dirt about sour service bang a tern* anti COnditiens of service, you May Cal complated by theto rparty Or WUratinIthe equgenualf rondo not paythearibunt owed "steno tiSehreCtly li9113 the Tyne Warner Cablenumber pen/do:Ion your m*nbiybdl.1.41er taldrg wth a on tho Inenaa. so. etinsa Ms, lnao WemoiCarea may aka. recoverescoas enctempensessncloninn Co,tonio 5eiviteRrpressiitatta, sou Jruslin not Adthript you motel then senclacopyof your OM rearcsnable Xtorivey s foes iiKtered in orkoterti of the amount owed. A fee of up to 530 bncluding firdindlaires)Wil Paco...sham thrinfluenl atilarints(Ololled at the roodenceorteeideparldricso mom/ will a letter Andaldine) Why ral IhrIeve g n sneered. to or inn moffice The addresslor our AMP 'many a conrannn rev et tip to Sp, or on CO tne balance nvry M assesico tor air Panneras man officeranbolocatod on your hill You we be coasted to ancusstbe bang oroblernand wewg awe every effort to promptly resolve the issue In additicn.whereapplkable.we have Klentifierlon receme after anaccome has beenassebe to a cOlecbons agency sour monthly blIttiekxs inunropalay War you may contact should wef aillo resolve war complaint. DISCONNCCTIOM MAINTENANCE You may request that your cable service be CLACOnneCted al any bnm Your MIN tor the service Tummy Warrior Cable uses the best elocticnK egripmerk and AnApnapPip p‘xlaNe to provide wet slop on the day soul rronest the sew/reto he drrconnected II you me a Pnce lock Guarantee Our PIPOIMPS with reliable senice and hob malty oKture and sound. However tO consistently culprit/rand you .re &shoringInfOrenlie Old of your term you may owe an ranyhannation rue. (HOAX thin teal (MAN terVAPOlir terhrlillarn Mtn Cral0(14.11V Pat And OCCASNIlally ferlan out to Mal**, Marie( IL1Nlry, an<ane oduporlent Mug M rrtnn1P0 TO TM, Warner caned a memo or cab* equpment throughoil the cable system We mare espy effort to SChedUle aP pklinned cable aiuonnection. II a refund isneces&ay.the check veil be issuednulatre than MenerIbIfing statement interruptions during troll peak houro Cable repair win (Jaw a tenveary lo»d f J0S:Serene to an follorwig the ref rind isoinsd or wthirlandans.whirlisosoConleilirl.RtrUild(herkSarcrOntilpent fribrioleighbOrlicaIllknOWilasalliaintorialfeetitage 11 otrtable isnot working propraly.tontact uporitherelitrild any and al luilePrainstableT dtpanent In addrtIOn, Tinto Warner Cable rc-AIN.6 Ciestomer Senate. II We are navug a maintenanceOita, n your area, yell vol be IntOnlied When thelight vothnnticeto interrupt Or disCOnnect sOur V-Neell pet a(Clant Isdellathallt you cal. lithe problem ono, bens] ratisedby maintenaixeasoshookthisnsv ellilerhatety II Morena CQUIperiOntKe190.1140MIY woo yOlif area.Insitherf anedele tellPOP quiciuyas pcmiutetoroloreservice Al EXtVoltv sid equipment Instated a prOseded Or line Warner CAbk,. eWldrg OctalRef MINA SEAM( E 4 INSTALLATION frointerottrols trxxlisr6.0(01/10110devICPSesternalCatnes and PUPA OntithilentlernalriStheSOle A Customer Care Proloxionol n evokers. 24 hour, allay. I Onro a wee* to POW,* , CrOoe nOr "W PrOPerty Cl NIX Warner ratite II 6 Unlandll To Wiper with or modify any of the 4of mentioned enatornrec Taeutsoor calk one Axling request% for instaxit on and %mace calls. wit be answered voniurrAnt In adehbuil Dune of the arorempitinfond equilAnent fan bee renNwed Irom the home wttsuut Ti,, egxev, seinen perintwon of bum Warn Cattle. CintOrners agree to exercise PoNnINYande, nene4Nal6ITIOntnred Aldan appd for quarry assurance training inlallabonand serf/ lee cal appOntilanlIS ate SCholteed in advance Customers wit itterve a standard instalation roatonalile roe to prover( dander to or Ins. a the equipment Fees wit be assessed in the event appointment ennui 1bosoms drys Two and We, hour 'endows are salable for installateni anal equiprentnnot returned. test or dammed service call annantirents n we rand moat a scheduled rOrtirittnent we will ettplara to nithr MOVING yon And PAchiscli ilia the appeal!non, tot a rOnvorlrent ire lime Warner Caine MI Mt Cancel an 11 you are m0Orlp WUXI our Service areaweMIbe 0led to SChedule an appOrament to MOM Tin* aaninontor tiler the closed tniSineSSIIN day belOrethe scheduled appronintal At wISIMallOrIS Warty Caoreserwecs ea your new locateen eteesenorey user wear 10 days ono, to Tour 11771,9 and netoinpleted inn proinen rourtrornendcaupettnt inriencr. wev enen9m totranster yew servicsA noose fere. endusstnefionemay applyStrafenyou Wolter sow n la line warner canoes oozy ma an nein oripicychos num Wane Molt vain rfliptOorsi ID rant senior-5,44o account rung he maimed landing and any birds and Charge" frOMyOur preenus EFTA00307775 8150 1000 NO RP 28 10292014 laNNtINTINN 01 999173 Pays dui 5 Jeffrey Edwards Total due by autopa : S166.66 p Time Account number. Customer code: Warner Statement date:Oct 28.2014 Cable; Ilene Warne Cade may enter uporioraces the peedisesal all reasonable toles to entail Modal,. Parentallodtoullievicee metedrepair.monitor. aucelorremoveanyoralcable television wires.condults.componentsoc If you find any of the dunes you teethe to be Oteedionabte. you can arrange ler the IllStalabon services for plowman= msomaparent properw.lawilenParmolion maY be recNnalirrom al a Mem or program ammo* you mayaway hae to restart me wereavaty a such Manre, the °Auer before work ISperfOITOKt AddlliOnallyff yOuGNISeeinicesor hear SCufd front encrypted channelsthat you donot Subseri9, Al work mcalltheNationalDadrodCodals porkxmod byhdlytrained untatersand s otiarardeed 10.100MaY regUeSt that thoSeChannItsbe No:INg Please contact color details. to meet with your Satistaf bon Itforanyrea6OnA00eSnOtnWelYOur aPProval.pleaSeCOntaCt .We CompedblolleneteCate we respow.l to c abk-related service cdh within 24 hours ol reserving your <Al. Ow rime(' phone Some unfrersal remote =Iron may be used in plate a the ones we provIde The lolowing ha tine, a r aspen II hale per tiny...xi,anr.per week to 'cheat*, cable refreed wweralh. \Wynn reptrAntaive enoconripaaoseinnersaremiescurrentiyeawarcenretansiores rewood to all estaNtmeo areas problems inunalaely tku Repair Service peivesentatwes wi work to resolve any problems with cir&tomer owned equipment over the phone Non catile-related gland PAcON pcoblennthat result in a 1..4! svIVX altillay to mitionttoaseryicecharge. SCOKOrloover IS 'manic( OCIMCMINIMOY StS00009flISCIOOII&MS002PRISISOCOI5? age rnuSt be tuanedurno the MStalatwn Of yair cable teleylgran Service. Mrs wit ensure athorough 954:00162 and complete indatation and vat allow mu to &curio mom langur win your cable service and dieterAt eadipment Customers 'nay be canned to pay an insulationlee a depose and one rootXAS setvIce thelos SAY9120 leen ow gene ol retainers Upon installation tin CanoeNal once per year and upon reopen. line WamerCablewaincleycusiamers came litcollation corannecl nthis brochure Tine WamerCable RCA RCRP058P ROU900 Ispyoudtotepeellhal it substantiolly coo ohmyelthiheantomor bovieedondonboutlyied herein Saw AIWYteliag SERVK9 INTERRUPTIONS driyersalRerniteContrd W-500.RSO TIM. warner Cabb maintains a hbah canard d woolen OpyratiOnC wean Our calba cuthinIC AlMouoli currently compatible wilh our eauoment. these renote controls may not be funcginal and responds prom" to matt smite Intorruptbm. On octasion.service Sara ?Upton-, nuy came shook:kw cheerily tcshnokter end Mcdutavdsainennesmanufetturedeince2001focsale pre to Onleinneen Problems sum as Pamir outa5P.S.alactrIcal Yalnc wnw xrat tier ondt ions, in thews Arab, tOttiliatitile web Ilia digital set top baud wed¢ by.butI youhare guedlorn ettwormen murex site motions mewing teary oaks. and Ill Attie tom Ims a aim* al the Nana owevereiavaiyeiseoaa„ ...., , , enowadveerarevecenue. CdaialknpoW tereceptIochsavupled by acteillv MaIntellanCO Outages from the sun. This desturbance.whids Sleds Mad cede and sateNte canna*, wenn the Voted Ow technvians mud penochcaor tea and OCC.14•3112IV real,air ONOmantra throughout the StateS. OCCUrS In Spring and fat duetodirect ago ens ce Me sun with our “elite and car earth cable system Cable repair maycause a to nese/cableserviceloan entire neighborhood nallentiMniessothendseprovided by applicabletaw ',you emenenceayerifiableseniceoutagelor or service area known as a 'maintenance Wage' II your cable is not watina properly. contact anyduranonandroily utInatIMayriUnnetwellavcIll your account lorsuct,loses terviai. cuweeteseedeettemeinemweeecitagekaasectiagyanteenemseovidozawentwomucell SIGNALQUALITY the probWmIsnolbeIngcaused by mintenanoe.wewlidetiterrtnethesOtneolthe dcog Nyco are haylop aprolakenwth the signal quallyol yourcable servICe.you rnaycalusthrectlyining restneva., seniCeaSCRAUdy as possible. the Time Wainer Cablepundit prowded on your montNy bit In many cases the Problem can be GuldeteLnek/eVArlopeReeldentlelOrild OarpolndwhilueOltareOnthitptiOntaHOwavuf.dmaybenecomarytosontiamaragnanceincheurun It you are a feedential falablelcsiS011 SUPSCIIIRC you have scow ophons regarclog the yam) Toyota Mow.It4teitalldrg with a Customer ScrvKe Remesentallyeandlor KINN alechniconywel Need w111m sole ;menu., total to provide your cable service Oiltialtrb (Ustancls *Oh mixt- youi homeabi au not samba that Ow problem hay them tmariaci.you may put mar complani at tanirti to mem -.mad t aloe t thmtlytoy shitionatintomiatuurtmodewmg beem-Prued writing anfl UM a to our than offkeTliebleinns brag main &icecap loCated On ybil halms to as' home wood') consols ot the cablethal runstrornyout TVSEI(S/t0 OeillarCallen p001.whiCli wit lie contacted tOdluUtdtheprOMOMandWri wilrtakeowryetlatt loprarpthresolvilhe issue. lot ratedenlial CuStrallaS is Mated appro:drnately twelve irKhes outside or your divelliw int h SPORTSUACKOUTS includesoduoutletiopItlen.rixinectiomandlltnitSorwIllMalmallxlied to Mc wire Md does FtdessionaisporioN everts. both 10Cal arid national.may be Subled to bkaCkeuts per the leagues not include devxes such asdiptal set-tog boxesCableCARDSA/SswitcheSParentalICKKOM dev‘es. hmadvad row...00a to Mineh/ackrault..rial alproem...tooand saskawNhaavanatioinaltaroal and 'trimly deveix. and protaanynlog maybe sutlecttothange. Pursuant toFCC regulatons.tesidential aisiomershavetheoption loacqtmeth, trateMil° within CABLESERVICE THEFT tlwir <Metingunit upon ieminelon of cable servIce.PrIce totemilnation of cable SO vire Mallow linatatiorded cadencokups areaseriousanclexpareve prodem•bothlorusandlor out leglellate Our n94(3010.1CUstOrnerSIO OnlOve.reptX0. eaTange,repalr Or maintan any came wend karated paying cud:niers Tampering Wth or altering a cable systen or converter to receive maAholized within thy Mafia %brad their catering unit co long as such actiong °ono, intedont win our Abby ttervcat p a [Moot cane punithoblo by Iona ander warawrieril W Ism Our technology to 'beet FCC techowal standards or to prOvIde ServICES tO VOU a VOW IleghbOr-SFOIeveivie. you necessa-y to detect unauthonzet haOkupS and we Conduct periods system checks to ensuie MX/ net AIM any desire Or ObitallentIO 'Misr abide WringInaVAly lhal rinpainbigiftegrly Cr the lealsagd of that may came a viotnion of °merriment compAancewth the CaOleCallillUnKatiOnsPolicyAct of 1984 „ yaw° , SYgon CSoChasvbv<realelgsKalal "Cable a. nifty not Minch ck-riceft pouipmait to the +4009 that in. In TIME WARNER CABLEIGUIDE TO USING CUSTOMER OWNED EQUIP.'S ENT WITH cheyekaceatormoemodidowam•vounkectobwk CABLE SERVIC LS It sou se a residential custorin and would like us to remove. replace. rearrange or maiden be Extra slims/nay be required'« at table TV features to work Atli the ( able reap./ It*, eglIpMent wrung mud' lore lannwS souran MOOS* TO pay ow ovular hourly senateMargoon a pownil mathin yam !Amcor tramp litagtodeprosobsostontutem ebout sate-masa I Vis(ompeattle basis Residenbal emtothers also may be nee to purchase ark optional Ilne protection plan la a with your equipment and how to use your cablesr•rvi<I II you do not trio your partialLX allating vial Mortar lee Iles optional program covers most but not at made vorod problems Idoes not descrbedIn This guide. please call Mr number on your hiring statement co' Nut our wens/v.Wewit combw matible rumba to Chyle mug uird hems. .my Wad pal v should you attornpl to work with youle determine the cable setupappropowle looms/ needs Undertake verve noel f MatrangenirrillepaterteiWal Or ManterianCed that 100%DlialtalCtibleSetykes hiring I irthembiesseafenaresponshlefer problemsrelatog totheoperabonot Ulla/ler owned Time Menet C awe now prailaS Cable services exanwery mown tempts Mandate oconmon creatOtill, pompom ,. welch may be unmated to nada mem b e or e moaner.IVAX/11NbiC for CSIY)arxi nigh Minton (-WI)in your ama inaddition.at d our cable terucesxo now entranced probiontivailino batty equipmell Must IfOrlitisimlutmatised by langehiso, neglat Of JUMP. to assure th.4 Shires are Clelensfed only to authorized subscribers. As a result. in order to stew a PLEASENOIL illttalb0511and 4arVIC.a Ca .4)Poentimits am scheduled an alvance. itlyearannOt give( programmug ollentb. you must (I) subscribe to the appropriate package. and Mullin the trawl a sthedukg COMinitilavit YaMillatempl to notify val.al rirwhedule Kw appOintrilere lot neceSsaryeasoment - a settop text. a Penal AdapleTDA1eta CableCARO- prodded 0e line aCOmement bin. Watnottahle YOttabthatnittlerbON101ranctangrepanno.rearrangnom rti:011anIng the Meade wing yourself One-Way vs Two-Waylcpulpmerit a Of hiring an oureadianntratla to dOthowOrlt Il it-important nut oniy high Quarry MrMg Materials in your ate Tie Wags Cable otters bothID traditonal oneway.Inear channels, and GOIwo-way heissed and Mat these materials bebroperly otstah,d Mohler toawoid soma wattage and to monism serwesMit enable customersto interact withal( ptcductSandSITACISE OtOntinkfaCthre soon dually n compliance wthICC technical reginattote,II you choose to alga replace or renew olleringsindoclethetlecuom progranguile.Pay Pet Vrtw.V/deoon and gait:Mr:Me vow Own Wring a to hire a Weld Daly COMrata WOO r la Wu. he will be happy to lanai Me hue olegtipment that you abet fa a speak televnion - other a Mowery setroo bot.which can nermary wiring ancICOnnalOrcal fogMat MUMMY required tooppra ganclardcor 10 Mende you access allot the senxeswe filer. or axle way DA or Unidirectional DIVA Cable Product CUOCP1 with a lict Oflortinkal cpahretrealclOr Osurguipment 010trldyOu01001010purthauf elimaloro. equipped gip. a CableCARD.whichcanaccessootyour orw svay servkeS -MIldePerlOOna nUrnherd PIE AM- Milt. In trio went Mat linprOperingatateMbyarishnoOtha than I imeWarnerCatdeor consider Arolls.me Indult, whether the PKI, Ige(a)l(/ which you substnbeincludeinteratlivesenkes theme°, improper nutenalccausm urinal degradation andtcloakage younuy be rtsportublo math. µsmarm st err.. ethummetricesoti tha wecire seeseests and cosioanotiortgions. lot ire Cat a reameng 1M prONall Adonanw. we may DO remand corder 1170Pral LiW an Any IM or IAXT namppod with a Tone Wmnor Cable provided CabIKARD alOW yOU afar% !emanate yOur cable serviceInt.! theproblemcan heremediect our One way Cab* I V 011enligS. Nil due b device Rfillall01b. Wks and UOCPsfaswel asother one way Cabk<ARD caliparbb derkeg Canna accessole interactive cable ServIceS.DAS. UDCPs.and other oneway CableCARD compatible device, also coma aeC eSS switched chain video (SOW) scores flowerer. cedar, UOCPs and other <newsy ttableCAADcompatible devices are able to access SIN cervices mervigh the Mem a tiptop Adapter prodded by Time Warner Cable, bur hong Adapter is amiglied W Welk in conjunction with cOinpallt. devices toe/IOWyou to Ware ptgiamumming derivettal atm) SOP leclulauth, (but not Our (Abe interactive leatureS. Such as the necoomc Proomoviusa Guide .itai sloe° On Disinantlk For rnore ntormation please unit Ittpf/ W Time www knee:xi-kW-able convItgungaciapitv (I you are a toranao. ClattOMee plebe Carat sat austse contsulinelream for anthem,infononliona Warner PLEASE Not We are the only alrhOhlied reorder a any DA. CaloKARD. Set top OM or other type or cuoirenerir Capable a deetyptrig the digtal (able (Otiluill that we pride he. TVIC. Cable' prooded (aqui equaloVre). lholeurol any other cittprnont on our cable sirtanManed from a third party that Is not authorized by US illegal am, Dsuthect tO (MIMI posed:mu pursuant to47U.S.C.§SS3. W y/ il l usetW ert= ri tr.iutiment. you may mop be Atte use scow IVJILIfe. on yOtil TV or VCR.Forexanple.you may not be abielouse (awl./ leaturm(such as pcturein mime aid thand rmorred.ulna VCR torecord one program Mae numng arglhor or Use a VCRIO fatted COrisetabm progamoondifleyont alontioloWomay be Me to womb you pith tame,mamma.meleeb for leaSeupOrUCOueatOenableyOutOuSetheSelearres It such equipment ispurchasedor leasedlrom uSacustomInstallabon teeing/era mcoUityleemay appry. Please call ustor &Irak As new leohnobdics and sa*e, become at/abler,. additional conntinlity (baronets abate-to other speclatedulpmenl may ate sob are termini,' to helping you get the most out of your cable leleylslonsaykAPleamfeelfreetocontactustodeKussthectlesetupapixopnalelor your beech EFTA00307776 8150 1000 NO RP 28 10292014 NNN7PINNN 01 999173 Page 5 of 5 Jeffrey Edwards Total due by autopa : S166.66 p Time Account number. Customer code: Warner Statement date:Oct 28.2014 Cable; fp Time ENJOY Warner BETTER Cable. YOU PLAY CONNECT WIN WE'LL PAY SWEEPS I AKES Standard Internet and above customers. connect to FREE TWC WiFi* Hotspots for your chance to win Time Warner Cable service. From now through Nov. 25th. every day you connect to TWC WiFi° Hotspots. you can enter for a chance to win Time Warner Cable service for 5 months. a value of up to $1.000! 5 lucky winners will be selected. so connect more often to help increase your chances. 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