EFTA00521991.pdf

Summer Intensive Course International Etiquette & Protocol By Institut Villa Pierrefeu 6 week course June 16 - July 26, 2019 3 week courses begin June 16 or July 7, 2019 Students from age 18 and above The leading Swiss Finishing School, since 1954 More than 60 years experience teaching International Etiquette and Protocol EFTA00521991  IVP: Where polish is power giving them the skills and tools to successfully juggle Institut Villa Pierrefeu their family, career, social and personal lives. Institut Villa Pierrefeu is the world's best-known Finishing In 1972. my mother Madame Viviane Neri succeeded school, a leader in teaching international etiquette and my grandmother as Principal of the school. As protocol since 1954. international travel became more accessible, she Attracting students from all over the globe, we offer a further developed the programs in intercultural truly multicultural environment, ideally set in communication, international business etiquette and Switzerland, a country combining three major cultural diplomatic protocol - courses she still oversees and influences. teaches today. In addition, she also continues to develop the many IVP course books that serve as a As etiquette continuously evolves over time, so do the reference for our students long after they graduate. teaching methods and knowledge of our expert staff. That's why our curriculum is relentlessly refined and In 2004, I joined IVP from the private banking world. updated to ensure accuracy and relevancy for our There. I witnessed firsthand how essential etiquette and students. While others teach knowledge, we turn good intercultural communication skills are for advancing in manners into a way of life for our graduates. the business world. Over the past six decades we have taught We now offer women a unique curriculum that aims to international etiquette and protocol to women from transform them into becoming more confident and many different backgrounds as well as business empowered in their personal and professional lives. leaders, diplomats and members of ruling families. The 6-week intensive summer course consists of 180- 230 hours of class and, for those working toward a Three generations Diploma in International Etiquette and Protocol, some As a family-owned business spanning three 30 tests and three practical exams. The limited number generations, the school's unique history, rich heritage of students makes for small class sizes, providing a high and purpose-built campus offer an exclusive and quality of teaching and personal attention. authentic educational experience that no other I look forward to having you come and experience this institution can replicate. life-enriching program that will empower you, as my The school was founded by my grandmother, Madame grandmother had originally intended. Dorette Faillettaz, who had a passion for education, Yours sincerely, which led her to create a unique curriculum inspired by traditional Swiss values combined with modern general Philippe NERI, Director culture. Her mission was simple: to empower women by 2 D 2019.06-CS V 1.0 EN VN-pn Rev: 2018-09-24 EFTA00521992  What we offer Courses taught in English. The full curriculum is covered in 6 weeks. A UNIQUE EXPERIENCE WHAT YOU WILL GAIN PROGRAMS Our curriculum in the field of International Etiquette Women who want to feel at ease in international We offer a core course of 28 weekly class periods, and Protocol is constantly updated and truly social and/or business environments and wish to which all students attend (Higher Certificate and multicultural. Over these many years we have have an extensive practical knowledge of the Diploma programs). accumulated a wealth of equipment. subjects offered. This course is essential for anyone documentation and materials second to none. dealing with officials, business people, clients or For students who want to go more in depth in the guests from different cultures at a high level. field of international etiquette and protocol. 8 more Some classes are interactive with brainstorming, weekly class periods are given in the afternoons for coaching. role-playing and question and answer It will help you to feel comfortable in many a Diploma program of 36 weekly class periods. sessions. Practice with correction results in more situations and allow you to concentrate on your effective learning and progress. objectives rather than worrying about making costly The classes may be taken for your own benefit and cultural mistakes or etiquette "faux pas". enjoyment with no tests or exams. however, regular Specially designed and extensively researched IVP attendance is required to be eligible for the books complement the subject matter covered in Certificate of Attendance. class and serve as a useful reference throughout the student's life. The knowledge and vast experience that our experts have acquired in these CERTIFICATE OR DIPLOMA fields also help to clarify many points and explain "...Spending a summer at IVP was the best decision To obtain an IVP Higher Certificate in International the evolution of international etiquette over the I made, because the experiences I had stood out in Etiquette and Protocol you need to attend the 28 years and even decades. my fife...They personally enriched my life and I can weekly period core course during the full six weeks also use my expertise and skills in my professional and obtain a minimum overall average of 70% in life..." the many theory tests and practical exams. Christina (Germany) To obtain an IVP Diploma in International Etiquette and Protocol you need to attend the 28 weekly period core course with an additional 8 periods per week (Total 36) during the full six weeks and obtain a minimum overall average of 70% in the many theory tests and practical exams. "The course content is so amazing and exciting... It is more of a journey which unravels itself to you... Everything just exceeds the expectations.- R.K. (India) 3 0 Z019-0o-CS v 1 EN VN-pn Roy 2018.09-24 EFTA00521993  Curriculum Each of our in-depth classes runs 90 minutes, covering • Cutlery and tableware: traditions. trends and Running an efficient home a vast array of subjects, with interactive and practical how to use them Taught by professional butlers activities and expert instruction. • Table setting styles and standards • Types of table service. Lessons 1 (theory), 2 • Organization of storage in the house The core program that all students attend consists of (practice) • Hiring staff the following list of classes and the classes marked in • Dealing with tricky foods: Lessons 1 (theory). 2 • Managing staff violet are added to make up the Diploma program: (practice) and 3 (practice) • How does the staff perceive you and gratuities • Precedence 3: difficult cases EUROPEAN ETIQUETTE • Tableware and crystal: Trends and traditions International drink cultures Their history, customs and traditions, with numerous Everyday etiquette Entertaining demonstrations and tastings • Pairing food and wine • Essential manners • The world of tea. Lessons 1 and 2 • Food and drink taboos around the world • Global greetings and introductions • The world of coffee. Lessons 1 and 2 • European formal meals and menu planning • Gifts: giving and getting them right • After dinner coffee variables • Hosting cocktail parties and standup receptions • Hotel etiquette: the considerate guest • The world of chocolate • Worldwide traditions for engagements and • Restaurant manners • Herbal tea, healing plants weddings • International rites of passage (naming Corresponding ceremonies, etc) • Sophisticated personal stationery and invitations • Organizing various receptions: buffet, garden • Writing personal thank you. apology and party, picnic and barbecue I consider the summer I spent at the Institut Villa condolence notes Floral art and table decoration Pierrefeu to have been a great gift. IVP. that last These classes involve hands on practice in which small vestige of elegance in a world where manners have Dressing groups work together. seemingly gone astray, taught me skills that will never • Understanding formal and informal dress codes fade with time. Learning fine intercultural etiquette with • Floral art practical. Lessons 1-6 all its subtle nuances has given me a confidence that I Around the table • Table decoration practical. Lessons 1-6 already feel sets me apart in a crowd. The knowledge I Table service, manners and hostessing practice: gleaned at IVP, a place where the art of finishing is Enhance the theme of your table with artistically constantly refined over time by experts in the field, is formal/informal table service practice where students arranged napkins. Awaken your creativity by take turns serving or managing table service and daily something no one can ever take away from me. If you discovering how to make classical and modern floral are passionate about self-improvement and investing table manners feedback and correction arrangements to complement the occasion. • Refining French and English style table manners in yourself, there is only one place to go: that beautiful • The art of table conversation chalet above Montreux. For IVP has no competitors -- • Making sense of seating precedence. Lessons 1 the last true Finishing school stands alone. and 2 Erin, USA • Small talk 4 D 2019-0i, Ci v I .0 En': U pn 2018.09.24 EFTA00521994  Curriculum (continued) Asia / Middle East INTERNATIONAL SAVOIR-VIVRE SELF-DEVELOPMENT • China This in-depth course explores the international • Introduction to stress release • Japan customs and etiquette across some major countries • India • Leadership training (Key aspects of Leadership) in the world. You will understand how multicultural • UAE • Social media and you diversity applies to your life and business. Master- • Introduction to the non Arab countries • Exercises for posture, elegance and health classes on non-European dining skills will also be of the Middle East given. (The list of countries is subject to modification) More specifically, the course includes: EXAM PREPARATION background, history and culture: greetings. introductions & business cards: dress codes: dining BUSINESS ETIQUETTE Classes to help you prepare for the practical exams and entertaining: conversational do's and don'ts: gift-giving: cultural surprises. Much of the content of the European etiquette and • PEX 1 Introduction to the IVP tests and exams International Savoir-Vivre classes includes knowledge and requirements General that also applies to business. • PEX 2 Floral Art theory • International body language • PEX 3 Practical exam explanations • Important points to bear in mind at the office • PEX 4 How to communicate with presentation • Traveling wisely- do's and don'ts for the and at meetings, telephone savvy and businesswoman in foreign cultures software (for those taking the Business Etiquette Netiquette exam ostiip i) or Preparation for the practical Europe/Africa • Business dress sense Maitre exam • Successful business meals • PEX 5 Dressing for elegant receptions and • France • Media training analysis of outfit worn at exam • Germany • Italy • Organizing a large event • Nigeria • International forms of address • Switzerland • Chinese business etiquette • UK • Doing business in the Gulf • Spain Americas PROTOCOL • Argentina • Differences between official and diplomatic • Mexico protocol, understanding the basics, ranks, • USA precedence and titles • Brazil • Flag etiquette. anthems and state visits 1 • Guatemala • State visits 2 and other ceremonial events • Receiving VIP guests. • Understanding titles of royalty and nobility • Life in diplomatic service, taught by an Ambassador 5 0 2019.06-CS V 1.0 EN VH-pn Rev:2018-09.24 EFTA00521995  Extra classes (booked for 3 or 6 weeks) EFFECTIVE COMMUNICATION OENOLOGY PRIVATE FRENCH (minimum of 3 private lessons of 1.5 hours) What is "effective" communication? What assumptions Build the foundation for a lifetime of wine appreciation should communication make about human beings in by learning about the world of wine, how to serve and Students have the chance to take one-to-one private order to be effective? taste wine, how to pair wine with food. French lessons. Each lesson is taught around a chosen theme and you are expected to interact in French • Public speaking. including dos and don'ts related - An introduction to grape varieties immediately. to presentation software - the making of white. red and rosé wines as well as • Effective communication in difficult circumstances Champagne and other sparkling wines For beginners. the objective of the course is to: • Effective communication and personal influence - the rules of wine tasting and wine terminology - Reading a wine label • Learn some basic vocabulary • Digital "natives": who they are (if you're under 25, - Storing and ageing wine • Express simple thoughts and requests you're one of them), how they think and how - "Old world" and "New world" wines • Ask and answer basic questions they're impacting communication Several wines are tasted in each class to help students For intermediate level students who have acquired good You will consider relevant topics such as body more fully understand the characteristics and qualities technical knowledge, but may not have spoken French in language, confidence and personal influence. of the wines explained in theory. school or at University. the objective is to: PRACTICAL HOUSEKEEPING LATIN DANCE • Improve French pronunciation and oral skills • Practice conversing • Build vocabulary and clarify grammar Perfect for beginners who want to learn the most basic Acquire the practical skills for the upkeep of your steps of numerous Latin dances and soon you'll move household. your hips like a polished dancer! - Principles of efficient house cleaning • Cha-cha. Rumba and Tango - Upkeep and cleaning of furniture • Samba and Salsa Care and cleaning of silverware • Disco and Swing Laundry, stain removal, ironing and general care of clothes and household linen The class is taught once a week at a dance studio in - Upkeep of household appliances and utensils town. (Fee includes transport from and back to IVP) • Master the art of packing a suitcase The class is given in small groups and involves mainly "hands on" practice. Cancellation policy for extra courses Please note that once booked, extra courses cannot be cancelled for the first 3 weeks, as the ... Our expectations were exceeded by far. We gained teachers will have reserved their time. Only students valuable knowledge in Etiquette & Protocol. The practical who started the course in June and who wish to training was also excellent and will definitely benefit us change their extra courses at the end of their first 3 greatly in the future in our daily personal and professional weeks can do so for the course in July. life..." UAE 6 2019.06—CS V 1.0 EN V N-pn Rev 201e -C -14 EFTA00521996  One-of-a-kind private sessions We have created a curriculum filled with MEDIA TRAINING indispensable courses you can only fully learn (Group class included in Core course) at Institut Villa Pierrefeu. However, we also offer Facing the media for any reason. positive or negative. additional subjects as private one-of-a-kind is a nerve-wracking experience. Aggressive journalists, sessions with experts in their field. tough questions. bright lights and noise can unhinge even the calmest individual. How to prepare? What guidelines can prepare you for any media situation? PERSONAL PRESENTATION What to avoid? Above all, what do most journalists (one-to-one) want and how to give it to them in ways that serve their interests as well as yours? DIPLOMATIC PROTOCOL Develop a good sell-image and convey the right (with an Ambassador in private sessions) message with your choice of clothes, accessories (Private sessions) and the colors that suit you. Should you personally need to learn the finer details of You will face an inquisitive, biased and aggressive various aspects of official and diplomatic protocol, a • Learn personal style and proportions with a one- 'journalist' who will bombard you with questions about a Swiss Ambassador. former deputy Chief of Protocol, on-one session with a professional stylist at her crisis situation. You will be uncomfortable yet need to can answer your questions. drawing from his vast studio stay calm in order to get your message across and not experience in diplomacy and protocol. • Discover how to choose the best wardrobe make basic mistakes. You will then be debriefed on concept for you. selecting clothes, colors. your strengths and opportunities for improvement. CHINESE BUSINESS ETIQUETTE accessories, hairstyles and makeup (in private sessions) LEADERSHIP TRAINING Transportation is not included in the fee. (Group class included in Core course) This session will be tailored to your personal and/or professional needs. It can cover specific professions. STRESS RELEASE MADE EASY© Leadership is the ability to get people to follow you. It is specific settings/contexts, or delve into particular (in private sessions) easily the most sought-after skill in companies and topics within Chinese etiquette. This is particularly organisations today. It is expected not only of suitable for those seeking to live or work in China and is Given by the only accredited specialist in managers. but also of employees at all levels and in all given by a Chinese businesswoman. Switzerland, you can benefit from a one-on-one positions. But what does good leadership consist of? private session to enhance your life and get an Why and in what ways does leadership fail? BUTLER & ESTATE MANAGEMENT action plan. (Private sessions) (in private sessions) • Understand yourself and your reaction to stressful situations You will be interviewed by a 'recruiter who expects you Taught by an experienced Butler you will discover the • Learn how exercising, breathing and nutrition to give evidence of your leadership skills. You will be finer details of efficiently managing houses with staff or influence stress management tested in several ways and then debriefed on your learn about caring for high quality bespoke men's • Master the art of resilience and staying strong strengths and opportunities for improvement. clothing. through the powerful technique of MIPS Cancellation policy: Our one-of-a-kind private sessions can only be scheduled on certain dates, as renowned specialists with very busy schedules teach them. As a result, they must be booked and be paid for well in advance and the reservation is then final with no refund, unless another person is on the waiting list. 7 0 Z019-06-CS V1.0 EN VN-pn Rev. 2010-00-24 EFTA00521997  Miscellaneous information A UNIQUE ENVIRONMENT RELIGION Self-laundering facilities are available for the Resident students, otherwise there are laundry and dry cleaning IVP is located in a private park in Glion. just above The Catholic church is situated just below the school. a services in town. the city of Montreux. overlooking Lake Leman. The Protestant church five minutes from the school and a students benefit from the school's calm and secure Russian Orthodox church in Vevey. The synagogue is in As this course is meant for adults, students are free to location as well as breathtaking views. Lausanne (30 minutes by train). Muslim students may come and go as they wish, outside of class hours and be excused from classes and activities for prayers. practical duty times (i.e. hostessing or table service at The nearby picturesque town of Montreux, lunch). There are no curfews. The sleep of the other renowned for its international festivals and its micro- students must however be respected and no noisy climate. provides much entertainment during ON CAMPUS ACCOMMODATION activities allowed from 10 pm to 7 am the following leisure time. In July, Montreux hosts a world famous morning. Should this not be observed. the student will (LODGING) be asked to move to a hotel. Jan Festival. In 2019 it will also host the - Fête des Vignerons" which is recognized by UNESCO on its list of intangible cultural heritage. The - Fête des Visitors (including family members) are not allowed to Vignerons" brings generations together, connecting visit or stay in the school buildings. They are of course people from the villages. the countryside and the welcome to visit on the arrival and departure days. vineyards. locals and foreigners. and offers each Students should arrive on Sunday between 10am and visitor the opportunity to go beyond themselves, to 3pm and leave their room at noon on the Friday that transcend and collectively participate in a show their course ends. unique in the world. It is indispensable that our students follow and respect There are many sports facilities in the area as well as the school rules to create a pleasant atmosphere for cultural events to attend. With Paris and Milan only all, so that the program can run smoothly and all three hours away by train and many other famous participants enjoy their stay. European cities within an hour by plane. students can take short weekend trips. "Resident" students: IVP offers pleasant boarding school style accommodation on campus. in double or OTHER ACCOMMODATION INTERNET ACCESS triple rooms with their own bathroom. For all on campus single rooms. the bathroom is shared with one "Day students": Students can also stay in a hotel or Bed Internet access is available on your own or more people. and Breakfast of their choice. though this is usually notebook/tablet/phone with Wi-Fi. when they come with family members and staff. A list Students who prefer a single room with their own of recommended hotels (including one with cooking bathroom are lodged at the Hotel Victoria. which is facilities) can be requested from the school. Some right next to the school. hotels have a mid-March deadline for booking long stays, so early reservation is highly recommended. The prices for the various types of rooms are on the application form. Students are grouped by age and Because of the "Fête des Vignerons", it will be room allocation is made in order of enrolment. extremely difficult to find accommodation in the area as this event takes places only once every 18 to 25 Students are expected to keep their rooms and years! bathrooms tidy at all times. They are cleaned daily and sheets (provided by the school) changed once a week. Towels and toiletries (Kleenex. soap. shampoo. etc) are not provided, therefore students are requested to bring their own. 8 D 2019.08-CS V 1.0 EN VN-pn Rev: 2018.09.24 EFTA00521998  Miscellaneous information (continued) MEALS PERSONAL PROBLEMS Breakfast (for Resident students) and lunch (for all) The Principal will be happy to assist and resolve as are included Monday to Friday. Dinners and appropriate. with the support of an excellent team of weekend meals are the responsibility of the student. staff. any problems that a student may have during her stay. As it is necessary for table manners and service practice, lunch is provided from Monday to Friday and consists of a European style menu with meat or SMOKING, ALCOHOL AND DRUGS fish and a vegetarian menu. Whenever the main menu of meat or fish is not suitable for religious Students are only permitted to smoke on the reasons. students can opt for the vegetarian menu. designated smoking areas. Students who do not All vegetables and starches are cooked with purely respect this rule will receive one warning before being vegetarian ingredients. This meal is included in the asked to leave the school. fees. Alcohol abuse. the possession. dealing and/or taking My wish is to return to IVP and learn more and more. Should you have any food allergies or religious of drugs will result in the immediate expulsion of the The level of professionalism and knowledge Institute restrictions, please make sure it is mentioned in the student from the school. Villa Pierrefeu has given me is simply impressive. medical history so that we can see if this can be Surrounded by the most remarkable teachers. I hay taken into account for the practice meals. We observed a transformation in myself. I am most regret that we cannot cater for any medical diets. impressed by the standards you have set at the Institute and how you encourage others to share their For dinner and week-end meals, students usually go to town to try the many varied cuisines available in local knowledge. culture and customs. We have the restaurants. learned how to understand and connect with people. no matter what country or background they come If they wish to prepare a light meal. Resident from. students have a rice-cooker, a simple microwave J.R. Canada + Latvia and fridge available in a kitchenette. as well as a kettle for making hot drinks. There are also food delivery services from town, mainly for Italian. Indian and Chinese dishes as well as salads. Thank you so much for developing such a wonderful curriculum. for giving me so much extra attention and support. for being demanding and holding everyone to the highest standards of excellence. I feel so much better equipped for life as a result ... M . Russia 9 -I; O ZOt9-06-CS V 1.0 Ell Yti-pn key zero EFTA00521999  How to apply 111 WE ACCEPT ADMISSION PROCEDURE APPLICATION CHECK LIST Women over 18 years old (no upper age limit), with Applications are acted upon as they are received Please note that only a completed application will a good working knowledge of English. and to be processed should include all the required be processed documents (see application check list). 1. Before: DATES OF COURSE Recommended insurance a. Prepare all of the documents you need For your stay in Switzerland. be sure to have (points 2 & 3) in digital format (PDF. JPEG. The Summer Course program is planned over a medical and accident insurance as medical care PNG, Word) period of 6 weeks, from Sunday June 16 to Friday can be quite expensive. (Minimum coverage: b. Follow steps 2 and 3 July 26, 2019. 50.000 USD or EUR) 2. Use: If you can only come for 3 weeks, you will cover 50% We also recommend that you take out travel and a. Fill in and sign the application form (pages of the curriculum described in the preceding pages. cancellation insurance, in case you have to amend 11 to 14 of this document) You can also choose to come for 3 weeks one year your plans for any reason. b. Add your passport photo and complete the program the following year. c. Press "Submit" to send the document to us. You will also receive a copy by email. Dates for t