EFTA02582675.pdf

From: jeffrey E. <[email protected]> Sent: Friday, October 13, 2017 11:00 PM To: Larry Visoski; Richard Kahn Subject: Re: N415LM/G550 5173 warrenty claim I dont know how much it cost us, ? we ne=d to reprogram the airshow. as well. . ask how much it would b= to replace the window line. and remove the monitors On Sat, Oct 14, 2017 at 12:=2 AM, Larry Visoski < <mailtoa > wrote: Jeffrey This is the email I sent to Rus=y, several hours ago. I would imagine we will hear something Bac= COB Monday, This is what Rich and I came up with=as remedy: What Plan D, LLC proposes as rectification: 1-Master cabin Shade up/down installed at VI= seat 2-paint fwd airstairs and recover the step= 3-wood veneer installed on Galley counter top t=im/edge 4-$25k parts / labor credit to be used a= any Gulfstream Mx facility Thx Larry Sent from my iPhone Begin forwarded message:<=r> From: Larry Visoski Date: October 13, 2017 at 11:02:08 PM GMT+2 To: Rusty Cra=er «mailto: >> Cc: Larry > Subject: =b>N415LM/G550 5173 warrenty claim Rusty, Down load photos in High Def mode; Ref: EFTA_R1_01760481 EFTA02582675  N41=LM / Plan D, LLC serial 5173 / G550 Rusty, as we discussed on the phone=last week , below are the events that occurred during PreBuy at Gulfstream=Westfield. We accomplished Prebuy Test flig=t on March 4th, 2017 at Gulfstream Westfield, with Sellers Chief Pilot Sha=n Mulligan at Chevron, Since Seller would not allow us to utilize Gulfstre=m Test Pilots, I requested the Gulfstream Westfield provide a Mx and Avion=cs person to accompany me on the test flight to note any system abnormalit=es during the flight test. On Sept 2nd I departed NY to Paris, with=only operating 44 hours since prebuy inspection, I had uncontrollable HOT =abin air temperature, I called Gulfstream Tech support upon landing in Par=s, and was given their guidance to remove and inspect both Pack valve gask=ts„ Immediately Tech support informed its common for the Pack Valves to b=ow their rubber seal and bypass warm air into the cabin,. Photo below show= both of my pack valves had blown gaskets, each valve costs $45,000, this =hould could have easily been identified by Westfield Maintenance personal =uring my PreBuy TestFlight, would have been rectified by Seller. =br>Gulfstream FAST team was contacted through Lutton and supplied a FAST t=am tech from Zurich to assist in replacing BOTH Pack valves. I still await=their final invoice for their service, Plan D, LLC is requesting an=investigation into this matter with hopes of warrenty claim + compensation=for this event. What Plan 0, LLC proposes as rectification: 1-Master cabin Shade up/=own installed at VIP seat 2-paint fwd airstairs and recover the steps 3-wood veneer =nstalled on Galley counter top trim/edge 4-$25k parts / labor credit to be used=at any Gulfstream Mx facility. As you are aware, we just signed N41=LM for $1.5M+ improvements with Gulfstream Savanah which included New Pain=, Wood Veneer, KABand Wifi and XM weather along with other Mx Due cards fo= serial 5173. Best Regards, Larry Visoski Manager, N415LM /serial 5173 <tel: > / This ph=to was taken March 4th during the Prebuy Test flight showing Pack Valves r=nning more than twice their normal operation temps, L/H 74 degrees and R/H=at 80 degrees,,,, Normal ops temp is 35degrees during all phase of flight.=br> =img src="cid:1C4799D6-EE7E-4FB4-9D87-245D68BD76E9" id="m_8322824842283=03289EB1F02C4- 8230-4639-AB2B-42A5354CAAC4" style="padding:0px 1px ipx 0p="> <=r> 2 EFTA_R1_01760482 EFTA02582676  Photo below is flight from Paris to NY after installation of=both Pack valves, steady at FL430 reading both at 35 degrees. =br>Below photo is taken on R/H Old Pack valve removed in Paris by Gulfstre=m FAST team, shows Blown gasket with flashlight indicating blow by of warm=air. Sent from my iPad =C24, please note The information contained in this co=munication is confidential, may be attorney-client privileged, may c=nstitute inside information, and is intended only for the use of the ad=ressee. It is the property of JEE Unauthorized use, disclosure or co=ying of this communication or any part thereof is strictly prohibitedand may be unlawful. If you have received this communication in error,=please notify us immediately by return e-mail or by e-mail to [email protected]</=>, and destroy this communication and all copies thereof, including =11 attachments. copyright -all rights reserved 3 EFTA_R1_01760483 EFTA02582677