📄 Extracted Text (1,231 words)
From: The Boomerang Team
To: [email protected]
Subject:2 Tips for Writing Great Emails (And Your Year in Review)
Date: Tue, 14 Feb 2017 00:22:09 +0000
Happy (Lunar) New Year!
If you thought the season for year-in-review emails had passed, think again! We're once again writing
to share some knowledge we discovered about how to write effective emails. And per what's becoming
an annual tradition, we finished this email just in time to wish you a prosperous and productive Year of
the Rooster.
The past year was a great one for Boomerang: together, we scheduled and delivered tens of millions
of emails and follow-up reminders. We also brought new features to Boomerang, brought Boomerang
EFTA00650609
to new platforms, built a school in Burma, and (most relevantly!) looked more into what factors
influence email response rates.
Before we jump into the data, we have a quick request! If you're reading this in Gmail, take a look at
the row of buttons and make sure the Boomerang button is showing up correctly. If you don't see the
Boomerang button, you may want to take a moment to install an updated version:
Get Boomerang (Again)
Without further ado, here's the year in review!
What We Learned
Over the past year, we focused our research efforts on figuring out what factors contribute to getting
higher response rates to messages we send. Here's what we found! We've included summaries below,
and each one of the linked blog posts contains a lot more data and analysis.
Email closings matter!
okter est din
EFTA00650610
GJ
Some people sign-off an email with Best, others with Regards, and many omit a closing altogether. We
wondered if email closings actually mattered, so we looked at how different email closings correlated
with average response rate. We found that there is indeed an optimal way to close an email: with
gratitude!
Thanks in advance was the most effective closing of all, and emails that closed with a variation of
thanks or thank you got a reply 36% more often than the other emails. The above chart shows how the
eight most popular closings in our data set fared with regard to response rate. Read the full email
closings study.
Watch out for typos - especially on Mondays!
When my English teacher admonished me to "proofread, proofread, proofread" in high school, she
was onto something! We looked at how subject lines affect response rates, and the number of errors
in the subject line has a big impact on how your message is received. Just one typo in the subject
line can decrease response rates by 15%!
EFTA00650611
As the number of errors went up, response rates decreased steadily. You might not judge a book by its
cover, but it appears people do judge your email based on your subject line. The most statistically
significant error was also the easiest one to fix: improper capitalization.
p, Fri,' Twig; Li
ace witt nter nke
boo er est din
k
We also confirmed something you probably already knew: Mondays are terrible. We found that
Monday was the day of the week where email subject lines had the most average errors. Moreover,
the tone of the messages we write is most negative on Mondays. People seemed to get happier as the
week went on, with Saturday and Sunday being the most positive.
Though it may not help your coworkers cope with Mondays, a negative tone doesn't always hurt
response rates. If you want to make sure that you're coming across with exactly the right amount of
good cheer and/or grumpiness, you can try our new Respondable feature to make sure you're striking
an effective tone! Read the full "Case of the Mondays" study.
EFTA00650612
What We Built in 2016
Our most exciting update in 2016
evolved from last year's version of this
email! After our last year-in-review email,
customers told us that they loved
learning about the factors that affected
response rate. But they wanted to have
access to that information as they wrote
emails. So that's exactly what we made.
Boomerang Respondable uses artificial
intelligence to help you write better, more
actionable emails. It analyzes messages
in real-time, as you write them, and
offers suggestions on how to improve
them. Give Respondable a try today; it's
built-in to Boomerang!
Try Respondable
Respondable wasn't the only thing that kept Boomerang busy in 2016. We were thrilled to bring
Boomerang to millions of Outlook and users this year. Boomerang for Outlook includes
the same features as Boomerang for Gmail. plus scheduling tools from Boomerang Calendar that
make planning meetings much easier.
Boomerang also gave a major refresh to one of our favorite extensions: Inbox Pause. Inbox Pause
allows you to pause your incoming email, putting an end to the barrage of constant interruptions. You
can also set up messages to only arrive in your Inbox at scheduled times each day. Inbox Pause now
uses the Gmail Settings API so it is faster and more stable than ever!
EFTA00650613
Gr
One of the things we're most proud of building this year isn't related to email productivity. We teamed
up with an organization called Build a School in Burma to fund the construction of a new school for a
village without one. It opened its doors this year, and has already reached its capacity (and then some)
bringing education to over 100 children. Boomerang pledges a portion of its profits each year to
education efforts in Burma, and we are thankful for your support - your subscriptions allow us to give
back!
What's Coming In 2017
;',,,Fai;33NQPil;ainke
okter est din
EFTA00650614
Gr
Boomerang accomplished a lot in 2016, and we're working hard to create even more exciting
productivity solutions in 2017!
One project we're excited to tell you about is Boomerang for iPhone! Boomerang for iPhone has been
your most-requested update for the past couple years, and we're almost ready to deliver it.
Boomerang for iPhone will bring all the power of Boomerang to your mobile device - send later,
snooze, read receipts, Respondable - built into a beautiful, fast, reliable email experience. And we
have a couple iPhone-only surprises up our sleeves too.
If you'd like to be notified when we get ready to start beta testing, apply to join our beta program. If
you're a subscriber to Boomerang, we'll make sure you get access first!
Apply to be a beta user
2017 is going to be a busy year for us. If you've made it this far down into a year-in-review email that's
predominantly about email, you just might be interested in joining the team. Check out our openings!
EFTA00650615
Work at Boomerang!
Thanks for helping Boomerang have the best year ever (so far!), and we're eager to continue to help
you be as productive as possible. Here's to 2017!
The Boomerang Team
Our mailing address is: Our other products:
Baydin Inc. Boomerang for Android - Advanced
1O0 View St Suite 112 Boomerang functionality for Gmail and
Mountain View, CA 94041 Exchange accounts on your Android phone
USA Boomerang Calendar - Smart scheduling
assistant built into Gmail
Unsubscaibe from these emails
You are receiving this email because you are a
EFTA00650616
user of Boomerang Inbox Pause - Stop the flood of incoming
emails
The Email Game - Lightweight Gmail client
that helps you handle emails more efficiently
Boomerang for Outlook - The ultimate
productivity add-in for Outlook and Office 365
EFTA00650617
ℹ️ Document Details
SHA-256
508576c89817a0ff1917da0ddfa46d64563d22676c55d7fb5d185a670a7bb954
Bates Number
EFTA00650609
Dataset
DataSet-9
Document Type
document
Pages
9
Comments 0