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To:
From: TYOGH-Shared MB-Reservation
Sent: Sun 9/18/2016 9:41:27 AM
Subject: RE: Picture you requested 2 of 2
Dear Ms. Groff,
Warm greetings from Grand Hyatt Tokyo, Room Reservation!
Thank you very much for sending us the credit card authorization form and pictures, we surely received.
However, we are very afraid to inform you that the picture of back side you sent us is invalid since there
is no signature.
Please kindly be informed that a signature (same signature as the one on the authorization form) is
necessary on the back side of credit card.
Could you kindly resend us the picture?
We are very sorry for this inconvenience, but your kind understanding is highly appreciated.
Should you have any question, please feel free to contact us at your convenience.
Best regards,
Lisa Koizumi
Reservation
Grand Hyatt Tokyo
From:
Sent: Saturday, September 17, 2016 11:15 PM
To: TYOGH-Shared MB-Concierge
Cc: • Bella Klein. Yamada, Kayo (TYOGH)
Subject: Re: Details
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I have just sent you 2 emails with the pictures of the front and back of the CC as you requested.
Please confirm receipt
Yes, please use this card for ALL charges (train, hotel, food, car, drinks...everything)
Please do let me know if there is anything else you require.
Thank you,
On Sep I7, 2016, at 2:25 AM, TYOGH-Shared MB-Concierge <MMMI
wrote:
Dear Ms. Groff,
Thank you very much for your reply and sending us credit card form.
We surely understand that we can charge to the card for all charges.
We are sorry for asking you however please kindly confirm us about "All Charges".
Can we use the card for all room charges and any other incidental charges such as train fare, car fare, food,
drinks if they charge to room?
Lastly, please be kindly informed that we also kindly ask for pictures/ copies of both sides of the card.
We feel sorry for keep chasing you to ask for these documents since local credit card company requires for
charge,
Please feel free to contact for any questions and any further assistance.
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We are looking forward to receiving card pictures/ copies.
Thank you very much for your kind understanding and assistance.
Yours sincerely,
Takashi Kai (Mr.)
Concierge
Grand Hyatt Tokyo
From:
Sent: Saturday, September 17, 2016 1:24 AM
To: ge
Cc: • mada, Kayo (TY0GH)
Subject: Re: & Details
Hello Mr. Takashi, thank you so very much for your response. Your Credit Card Authorization
form has been filled out, signed, scanned and emailed back to you. Please confirm receipt. All
charges are to go to this card...
Once and arrive your hotel they will go directly to the concierge desk to take care
of bullet train tickets ...they would like help with tours and things to do as well! Thank you,
On Sep 16, 2016, at 6:01 AM, TYOGH-Shared MB-Concierge
wrote:
Dear Ms. Groff,
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Warm greetings from Grand Hyatt Tokyo.
Thank you very much for your email.
We are happy to arrange airport transfer and any transportation arrangements for Ms. and Ms. M.
CAR Arrangement
We are pleased to confirm arrival car from Narita Airport to Grand Hyatt Tokyo.
Kindly find the attached PDF for the confirmation.
We are also pleased to provide you estimated car fare for between Grand Hyatt Tokyo and Tokyo station.
It will be about 20,000JPY include escort and pick up to/at platform of Tokyo station.
TRAIN Information
Please be kindly informed that we are of course happy to arrange train tickets for them.
Please be kindly informed regarding train tickets that the tickets is unable to be reserved in advanced and
need to be purchased at JR ticket counter directly.
Then, if you kindly let us know time preferences and Credit Card Authorization form with Both side card
copies, we are pleased to assist you to purchase train tickets before your arrival.
Kindly find the attached PDF for blank of the form with this email.
-Credit Card authorization form with the card holder's signature
-Copy or Picture for both side of the card (with the signature on back side]
Please kindly send it us back after filled out the form via email or fax.
We are also happy to arrange train tickets after their arrival since we have a few more days.
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In this case, all train fare can be charged to their room account instead of sending us card documents.
Please be kindly informed regarding the bullet train/ Shinkansen between Tokyo and Kyoto.
The bullet train runs almost every 10 to 20 minutes and takes about 2 hours 20 minutes.
Kindly find train schedules around 10:00am to 11:00am for each way as below.
September 26, Monday
TOKYO KYOTO
Nozomi# 21 9:30 AM >>> 11:50 AM
Nozomi# 219 9:40 AM >>> 11:58 AM
Nozomi# 105 9:50 AM >>> 12:08 PM
Nozomi# 317 9:53 AM >>> 12:14 PM
Nozomi# 221 10:00 AM >>> 12:17 PM
Nozomi# 23 10:10 AM >>> 12:25 PM
Nozomi# 223 10:20 AM >>> 12:38 PM
Nozomi# 25 10:30 AM >>> 12:50 PM
Nozomi# 323 10:40 AM >>> 12:58 PM
Nozomi# 107 10:50 AM >>> 1:08 PM
Nozomi# 225 11:00 AM >>> 1:17 PM
Nozomi# 27 11:10 AM >>> 1:25 PM
Nozomi# 281 11:23 AM >>> 1:38 PM
Nozomi# 29 11:30 AM >>> 1:50 PM
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Nozomi# 109 11:50 AM >>> 2:08 PM
Nozomi# 227 12:00 PM >>> 2:17 PM
October 1, Saturday
KYOTO TOKYO
Nozomi# 118 9:36 AM >>> 11:53 AM
Nozomi# 314 9:39 AM >>> 11:56 AM
Nozomi# 120 9:45 AM >>> 12:03 PM
Nozomi# 6 9:53 AM >>> 12:13 PM
Nozomi# 316 10:02 AM >>> 12:20 PM
Nozomi# 122 10:05 AM >>> 12:23 PM
Nozomi# 8 10:18 AM >>> 12:33 PM
Nozomi# 220 10:26 AM >>> 12:43 PM
Nozomi# 150 10:29 AM >>> 12:50 PM
Nozomi# 10 10:36 AM >>> 12:53 PM
Nozomi# 152 10:45 AM >>> 1:03 PM
Nozomi# 12 10:53 AM >>> 1:13 PM
Nozomi# 222 11:05 AM >>> 1:23 PM
Nozomi# 14 11:18 AM >>> 1:33 PM
Nozomi# 330 11:26 AM >>> 1:43 PM
Nozomi# 332 11:29 AM >>> 1:50 PM
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Nozomi# 124 11:36 AM >>> 1:53 PM
Nozomi# 16 11:53 AM >>> 2:13 PM
Fare:
Regular class: 14,1101PY
Green class: 18,690.1PY
*Green class has wider and larger leg space than Regular class
*per person and one way
*8% hotel service charge + 8% tax will be on top of the amount
*train tickets cannot be refunded and cancelled once we arranged
Please feel free to contact us for any questions and any further assistance.
We are looking forward to hearing from you and assisting you.
Thank you very much.
Yours sincerely,
Takashi Kai (Mr.)
Concierge
Grand Hyatt Tokyo
6.10.3 Roppongi
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Minato-Ku, Tokyo 106-0032 Japan
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2016 Travel + Leisure - 10 Best Hotels in Tokyo
2016 Trip Advisor - Certificate of Excellence Hall of Fame, Top 25 Luxury Hotels in Japan
2015 Michelin Guide Tokyo — Five Pavilion Luxury Hotel
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From:
Sent: Friday, Septem 16,
To: TYOGH-Shared MB-Concierge;
Cc: Bella Klein
Subject: Details
Hello Concierge! I wanted to pass along the flight details for and
Can your hotel organize pick up from the airport on Sept. 21st? We are also wondering if you
could organize tickets on the bullet train for them from Tokyo to Kyoto on Sept. 26th around
10/1 1 am...and a return on Oct 1st around 10/11am? Might your hotel be able to take them to the
train on Sept. 26th and pick them up on Oct. 1st?
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and are cc'd on this mail...
Thank you in advance for all of your help!
Flight Information
Date 21 Sep 2016
Airline Japan Airlines
Airline Record Locator
Flight/Class JL 3 X Business Class
Origin New York, John F Kennedy International
Destination Tokyo, Narita International Airport
Departing 09:30 AM
Arriving 12:40 PM / 22 Sep 2016
Departure Terminal Terminal 1
Arrival Terminal Terminal 2
Estimated Time 14 Hrs 10 Mins
Stops Non-stop
Seats
Confirmed
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Wednesday 05 Oct 16
Flight Information
Date 05 Oct 2016
Airline Japan Airlines
Airline Record Locator
Flight/Class JL 4 X Business Class
Origin Tokyo, Narita International Airport
Destination New York, John F Kennedy International
Departing 06:25 PM
Arriving 06:20 PM
Departure Terminal Terminal 2
Arrival Terminal Terminal 1
Estimated Time 12 Hrs 55 Mins
Stops Non-stop
Seats
Begin forwarded message:
From: "Jeskewitz, Jeannine" >
Subject: RE: Jeffrey Epstein -Again re Grand Hyatt! Date changes...
Date: September 15, 2016 at 11:06:42 AM EDT
To: >
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Cc
Dear=
and are all set at the Grand Hyatt Tokyo. Below are their confirmations. And
the Concierge's contact detail is also below and I've copied them here on this email. The
concierge team are all able to assist. Best to email as someone is always covering the account.
Kindly let them know and flight details so the hotel is prepared for their
arrival.
All my best,
Jeannine
Confirmation Number
Name Ms and Ms
Arrival Thursday, September 22, 2016
Departure Monday, September 26, 2016
Room Type Grand Executive Suite Twin and Grand Club Room King - connecting room
Room Rate 31,600 •JPY for double occupancy per night
*subject to 15% service charge, 8% consumption tax, 1.2% tax on service charge, and 200JPY accommodatior
person
Confirmation Number
Name Ms and Ms
Arrival Saturday, October 01, 2016
Departure Wednesday, October 05, 2016
Room Type Grand Executive Suite Twin and Grand Club Room King - connecting room
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Room Rate 35,800 *JPY for double occupancy per night
*subject to 15% service charge, 8% consumption tax, 1.2% tax on service charge, and 200JPY accommodatior
person
Our Concierge's direct phone number is alternatively our hotel's main number
is
The information contained in this communication is confidential and intended only for the use of the
recipient named above, and may be legally privileged and exempt from disclosure under applicable law.
If the reader of this message is not the intended recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited. If you have received this
communication in error, please resend it to the sender and delete the original message and copy of it
from your computer system. Opinions, conclusions and other information in this message that do not
relate to our official business should be understood as neither given nor endorsed tithe
company. <Billing Authorization Form TYOGH.pdf><0922 Ms. Ms.
Hire Car Confirmation NRT-GHT.PDF>
The information contained in this communication is confidential and intended only for the use of the
recipient named above, and may be legally privileged and exempt from disclosure under applicable law.
If the reader of this message is not the intended recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited. If you have received this
communication in error, please resend it to the sender and delete the original message and copy of it
from your computer system. Opinions, conclusions and other information in this message that do not
relate to our official business should be understood as neither given nor endorsed by the company.
EFTA_R1_00571674
EFTA02042994
The information contained in this communication is confidential and intended only for the use of the recipient
named above, and may be legally privileged and exempt from disclosure under applicable law. If the reader of
this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying
of this communication is strictly prohibited. If you have received this communication in error, please resend it to
the sender and delete the original message and copy of it from your computer system. Opinions, conclusions
and other information in this message that do not relate to our official business should be understood as neither
given nor endorsed by the company.
EFTA_R1_00571675
EFTA02042995
ℹ️ Document Details
SHA-256
5165110fa8bb531e020cd9aeec7cec5c6a05998239ec258b925f7d88500984d0
Bates Number
EFTA02042983
Dataset
DataSet-10
Type
document
Pages
13
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