EFTA01387443.pdf

From: Armen Brash Sent: 5/16/2016 6:27:16 PM To: Diane Minarczyk ; Paul Morris CC: Stewart Oldfield Subject: FW: Reg E Review - Error Resolution Process - Client notification letter for provisional credit & Final determination letter (II Attachments: RE_ TEAS Case 01552343 has been Rejected III.pdf Importance: High Classification: For Internal use only Paul Please ensure Diane Minarczyk reviews the final resolution n client reimbursement before it is sent out; we need to ensure all amounts are correct—it looks like there may have been more than 1 fraudulent transaction Best, Armen 11 Armen Brash Director Wealth Management Tel. 544)Ft SA Mobil Email 'PeArtnn From: Armen Brash Sent: Monday, May 16, 2016 12:52 PM To: Stewart Oldfield; Paul Morris Subject: FW: Reg E Review - Error Resolution Process - Client notification letter for provisional credit & Final determination letter (I] Importance: High Classification: For Internal use only Gentlemen, Can you please prepare and send a letter notifying Mr. Epstein that the provisional credit has been made final. Letter Template: http://arneribas.awm.intranet.db.nomfen/files/13-AWM- 0392 resol on claim client reimbursement 052413.pdf Also, can you please see if you can find the Provisional Credit letter that we would've sent to Mr. Epstein on or around 3/8; TEAS CASE 01552343 plus my attached correspondence with JJ indicates that it was sent around then. CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0090070 CONFIDENTIAL SDNY_GM_00236254 EFTA01387443