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SOFTWARE HOUSE
From Tyco Security Products
C•CURE 9000
Version 2.50
Getting Started Guide
REVISION R0
UM-119 RU
EFTA01225768
C•CURE and Software House are registered trademarks of Tyco Security Products.
The trademarks, logos, and service marks displayed on this document are registered in the United States [or
other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively
enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution
wherever necessary. MI trademarks not owned by Tyco Security Products are the property of their respective
owners, and are used with permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos.
Not all products include all features. Availability varies by region; contact your regional sales manager.
Software version 250
Document Number: UM-138
Revision: RO
Release Date: December 2015
This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this
manual is prohibited. The material in this manual is for information purposes only. It is subject to change
without notice. Software House assumes no responsibility for incorrect information this manual may contain.
O 2015 Tyco Security Products.
MI rights reserved.
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Table of Contents
Preface 5
How to Use this Manual 6
Finding More Information 7
Conventions 8
Software House Customer Support Center 9
Chapter 1 - Introduction 11
Overview 12
Typical Implementation Process 13
Installing the System 15
Configuring C •CURE 9000 16
Object-oriented Management 17
Event Management 17
Navigating in C•CURE 9000 18
Auto Hide 18
Search Button 18
Configure Button Menu 18
Selecting Objects in a Function Pane 19
Selecting Objects from a Hardware Tree 20
Selecting Options & Tools 21
Finding Objects in the Administration Station 22
Filtering Search Results 23
Recall Query 24
Open Files and Closing Tabs 24
Managing the Function Buttons 25
Hiding the Navigation Pane 27
Chapter 2 - User Interfaces 29
Managing Security Objects 30
Partitions 31
Search 31
Context Menus 32
Status Screens 33
Templates for Security Objects 33
Editors 34
C•CURE 9000 Getting Started Guide 3
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Dynamic Views 34
Administration Station 36
Accessing the Administration Station 37
Logging In and Logging Out 37
Administration Station Tasks 38
Using Panes 39
Area and Zones Pane 39
Card Formats and Keys Pane 40
Options & Tools Pane 41
Data Views Pane 42
Hardware Pane 43
Personnel Pane 47
Configuration Pane 49
Video Pane 51
General Purpose Interface 52
Basic Object Tasks 54
Creating an Object 54
Creating an Object Template 54
Creating an Object from a Template 55
Editing an Object 56
Using the Actions Button 56
Viewing a List of an Object Type 57
Using the Object List Context Menu 58
Deleting an Object 60
Sorting and Filtering the List of Objects 60
Exporting an Object 61
Showing Associations for an Object 62
Monitoring an Object from the Administration or Monitoring Station 65
Object Selection Dialog Box 67
Monitoring Station 71
Accessing the Monitoring Station 71
Monitoring and Maintaining C •CURE 9000 73
Monitoring Station Viewers 73
External Applications 74
Manual Actions 74
Client Configuration 75
Index 77
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Preface
The C•CURE 9000 Getting Started Guide is for new and experienced security system users. The manual describes
how to start using C•CURE 9000, shows how to locate common functions, and lists typical tasks that you can
perform. It also lists the various support resources available from Software House.
In this preface
How to Use this Manual 6
Finding More Information 7
Conventions 8
Software House Customer Support Center 9
C•CURE 9000 Getting Started Guide Preface 5
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How to Use this Manual
How to Use this Manual
This manual includes the following sections. Turn to the appropriate section in this manual for the information you
need.
Chapter 1: Introduction
This chapter provides an overview of the C•CURE 9000 application, its various components, and overview of new
features, and a typical implementation process.
Chapter 2: User Interfaces
This chapter describes the various management and monitoring interfaces available to you, including the
Administration Station, the Monitoring Station, and the Client configuration interfaces.
6 Preface C•CURE 9000 Getting Started Guide
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Finding More Information
Finding More Information
You can access C•CURE 900(1 manuals and online Help for more information about C•CURE 9000.
Manuals
C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD.
You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD
English \ Manuals folder.
The available C•CURE 9000 and Software House manuals are listed in the C•CURE 9000 Installation and Upgrade
Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder.
These manuals are also available from the Software House Member Center website
Online Help
You can access C•CURE 9000 Help by pressing Fl or clicking Help from the menu bar in the
Administration/Monitoring Station applications.
C•CURE 9000 Getting Started Guide Preface 7
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Conventions
Conventions
Ibis manual uses the following text formats and symbols.
Convention Meaning
Bold T his font indicates screen elements, and also ind tales w hen you should take a direct action in a procedure.
Bold font describes one of the folowing items:
• A oommand or character to type, or
• A button or option on the screen to press, or
• A key on the keyboard to press
• A screen element or name
blue cob( text Indicates a hyperlink toa URL, Ora cross-reference toa figure, table, or section n thls guide.
Regular Rafe font Indicates a new term.
<text> Indicates a variable.
The following items are used to indicate important information.
Indicates a note. Notes call attention to any item of information that may be of special importance.
NOTE
Indicates an alternate method of performing a task.
TIP
0 Indicates a caution. A caution contains information essential to avoid damage to the system. A
caution can pertain to hardware or software.
Indicates a warning. A warning contains information that advises users that failure to avoid a
specific action could result in physical harm to the user or to the hardware.
Indicates a danger. A danger contains information that users must know to avoid death or serious
S injury.
8 Preface C•CURE 9000 Getting Started Guide
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Software House Customer Support Center
Software House Customer Support Center
Telephone Technical Support
During the period of the Agreement, the following guidelines apply:
• Software House accepts service calls only from employees of the Systems integrator of Record for the installation
associated with the support inquiry.
Before Calling
Ensure that you:
• Are the Dealer of record for this account.
• Are certified by Software House for this product.
• Have a valid license and current Software Support Agreement (SSA) for the system.
• Have your system serial number available.
• Have your certification number available.
Hours Normal Support Hours Monday through F riday. 8:00 to 8:00 , EST. Except holidays.
Emergency Support Hours 24 hours/day, seven days a week, 365 daystyear.
Requires Enhanced SSA"7 x2r Standby Telephone Support
(emergency) provided to Certified Technicians.
For another customers. billable on time and materials basis.
Minimum charges apply- See MSRP.
Phone For telephone support contact numbers for all regions. see
C•CURE 9000 Gelling Slatted Guide Preface 9
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Software House Customer Support Center
10 C•CURE 9000 Getting Started Guide
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Introduction
This guide describes how to start using C•CURE 9000, shows how to locate common functions, and lists typical
tasks that you can perform. .
In this guide:
Overview 12
Typical Implementation Process 13
Navigating in C•CURE 9000 18
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Overview
Overview
C•CURE 9000 is a flexible, object-oriented security and event management system that features a variety of
customizable interfaces for maintaining the system, and for monitoring the sites that you want to secure. For
additional flexibility, C•CURE 9000 provides an option to display these management and monitoring interfaces in
the native languages of the people using the system.
C•CURE 9000 provides extensive information management capability using Microsoft SQL Server and Microsoft
.NET Framework V45. Its distributed client-server architecture is capable of supporting a large array of clients,
controllers, and input devices, including various card readers and cameras. C•CURE 9000 lets you shape your
security and event management system to meet your specific requirements, and provides you with the power to
quickly respond to evolving security challenges.
■ Object-oriented Management on Page 17
■ Event Management on Page 17
■ Typical Implementation Process on Page 13
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Typical Implementation Process
Typical Implementation Process
Each C•CURE 9000 installation is unique. You should carefully plan how you want to design and implement your
security and event management system. Relationships and dependencies between the various elements of the
security system managed in C•CURE 9000 often require specific sequences for configuration, import, export, and
monitoring.
As part of your planning for implementing C•CURE 9000 at your site, consider the general steps listed in Table 1 on
Page 13. These are typical tasks. You and your Software House integrator should adapt the details and sequence of
your implementation to suit your specific requirements. .
Table 1: Typical C•CURE 9000 Implementation Steps
Task Description
1 Installing C•CURE 9000 provides an automated installation program and installation wizard.
the System
on Page 15
2 License The License Interface is used to activate, validate, and manage your C•CURE 9000 software license.
activation For information. see the Licensing chapter of the C•CURE 9000 Installation and Upgrade Guide or the C•CURE
9000 online help.
3 Configure Configuring security objects are hardware systems that coordinate communication between the C•CURE 9000
Controllers server and the system security hardware.
You should configure your controllers before you define the security objects that are connected to them. See
Hardware Pane on Page 43 for more information on Hardware configuration.
4 Partitions Partitioning allows you to sub-divide your C•CURE 9000 system into separate compartments so that you can
manage specified hardware and security objects separately, and assign Operator Privileges to view/edit these
on Page
objects, while providing limited or no access to objects outside the Partition.
31
5 Configure A Reader is a hardware device that accepts access requests. To make an access request, a person swipes an access
readers card at the reader or types a Personal Identification Number (PIN) at a reader keypad. The card reader scans the
information encoded on the card and sends the card data (or any entered PIN numbers) to the controller, which
grants or denies access.
You can create a Reader for each type of controller in C•CURE 9000 and use the Reader Editor in the C•CURE
9000 Hardware Pane to configure the Reader.
6 Configure Card Formats are used to specify how access cards are interpreted by card readers in C•CURE 9000. You can
card assign one or more card formats to a reader to specify the types of cards the reader can accept for access requests.
formats The type of card formats you can assign depend on the capabilities of the reader.
You configure Card Formats using the Card Format Editor.
I Configure Doors are security objects in C•CURE 9000 that represent a securable entry or exit, as well as the hardware used to
doors establish access control for that entry or exit.
A Door could be configured to include a switch, a lock, a bond sensor, an entrance or exit reader, or a request to exit
device. Also, a Door can be configured to control access using timers and schedules, trigger actions based on the
state of the Door (open or closed), and support different access methods, such as, reader and keypad.
C•CURE 9000 Getting Started Guide Chapter 1 13
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Typical Implementation Process
Typical C•CURE 9000 Implementation Steps (continued)
Task Description
8 Configure Access to floors is managed through Elevator control. You configure an elevator or elevator group through the use of
elevators buttons that represent fbors with inputs and outputs.
You can add elevators to clearances that are used to control which card holders can access the elevators and floors
and at what times.
The Elevator Editor in C•CURE 9000 lets you create Elevator objects so that you can access floors. You specify the
floors. inputs. and outputs associated with the elevator. You can configure an Elevator to work with an a pC. STAR. or
ISC controller.
9 Configure In C•CURE 9000. schedulescan be used throughout the system. Schedules are used to enhance oantrolof a variety
schedules of system activities, including system backups, event activation, personnel access, and holidays.
A Schedule is used to specify Start and End times for any object to which it is attached. For example,
separate Schedules can be attached to a Door to determine when:
• The Door should be unlocked
• A Reader can be used to access the door
• A Reader plus a Keypad code can be used to access the door.
10 Configure Personnel represent the people who access your site as cardholders and as Operators of the C•CURE 9000
personnel software. You use Personnel records to configure their access privileges. Operator privileges, and design and print
records their access badges.
You define Personnel using the Personnel Editor.
11 Set A clearance defines the locations and times that an access card is valid. In C•CURE 9000, you create clearance
clearances objects to define access to specific doors and elevators, on specified schedules, and then assign these clearances to
individualcardholders, or groupsof cardholders.
12 Configure A C•CURE 9000 event is used to define the way
events C•CURE 9000 responds to state changes that occur to objects in the system. You can use events to perform actions
when a state change occurs.
You can create events that perform simple functions, like unlocking a door, or a complex functions. like arming.
disarming, and monitoring an area. You can link an event directly to a single action or you can link it to multiple events
and actions.
You define Events using the Events Editor.
13 Set You must determine who can access C•CURE 9000. and what operations each individual is albwed to perform. To
operator access C•CURE 9000. a person must have a Windows user account on the C•CURE 9000 server and must be
privileges configured as a C•CURE 9000 operator.
You can define the Privileges that you assign to Operators using the Privilege Editor. This editor lets you specify the
objects, programs, reports, Personnel, and actions that Operators can view and use. For example, you can set up
some Operators to manage Personnel only, while others are allowed to monitor access admissions and rejections
onty.
You define Operators using the Operator Editor in the C•CURE 9000 Configuration Pane..
A privilege is a collection of rights to use access control objects such as readers, doors, inputs, outputs, and
schedules.
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Typical Implementation Process
Typical C•CURE 9000 Implementation Steps (continued)
Task Description
14 Configure You can create Badges for Personnel using C•CURE ID. C•CURE ID provides a What You See Is What You Get
Badges (WYSIWYG) badge designer that provides complete control over oolor, graphics, text, and backgrounds on both
sidesof the badge
• Setup your badge printers and configure the badging features you want to use by running Badging Setup from
the Options & Tools pane. See Badging Setup fin C•CURE ID help for more information.
• Design your Badge Layouts (the way your badges will appear, including portraits. images. signatures, bar codes,
magnetic stripes, and biometrics) using the C•CURE ID Badge Designer from the Personnel Pane.
• Assign the Badge Layouts to your Personnel, capture portraits, signatures. or fingerprints. and print badges
using the Personnel Editor in the Personnel pane.
15 Configure Video provides comprehensive integration between digital video recorders and C•CURE 9000. You can configure
video Video Servers, Cameras, Tours, and Views, aswell as CCTV Cameras. Switches. and Protocols. You can also
configure Actions in Events for Video and CCTV.
You define video objects and actions using the Video Editor.
16 Configure You can load and configure a map to unite accesscontrolwith floor plansor other building layout types that represent
maps your facility.
C•CURE 9000 allows you to load a CAD drawing and add C•CURE 9000 objects to monitor the state and location of
the object.
17 Configure The ActivityJournal, often simptycalled the Journal, maintains a record of activity monitored by the system. The Audit
journals, Log provides a historyof alloonfiguration changes in the system objectswithin C•CURE 9000. Reports allow you to
activity generate information about any C•CURE 9000 object in a custom format.
logs, and You can view a Journalof system events in C•CURE 9000 from the Journal View.
reports
You can define reports for any object type in C•CURE 9000 using the Report Editor.
Installing the System
In many cases, C•CURE 9000 is installed and initially configured by an authorized Software House integrator. In
addition to installing C•CURE 9000 on a server and one or more clients, the overall installation process can include
installing and wiring various hardware devices, including readers, controllers, cameras, and other equipment.
Table 2 on Page 15 lists typical installation tasks and documentation that provides relevant guidance.
Table 2: Typical Installation Tasks
Task Supporting Information
Install panels and controllers IS TAR Pro Installation and Configuration Guide
IS TAR ex Installation and Configuration Guide
Install and connect readers. inputs. and outputs Readers. Inputs. and Outputs (RIO) Guide
Install server and client computers Computer vendor and operating system documentation.
Install C•CURE 9000 software C•CURE 9000 installation and Upgrade Guide
C•CURE 9000 Getting Started Guide Chapter 1 15
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Typical Implementation Process
Table 2: Typical Installation Tasks (continued)
Task Supporting Information
Lcense C•CURE 9000 C•CURE 9000 Installation and Upgrade Guido
C•CURE 9000 online help
Configuring C•CURE 9000
After completing the installation and licensing process, you must configure C•CURE 9000 to reflect your security
priorities and the specific structure and demands of your site and organization. In most cases, security and system
administrators perform the necessary configurations.
Each C•CURE 9000 installation is unique. You should carefully plan how you want to design and implement your
security and event management system. Relationships and dependencies between the elements of your security
system that are managed in C•CURE 9000 often require specific sequences for configuration, import, export, and
monitoring.
As part of your planning, consider the general steps listed in Table 3 on Page 16 for implementing C•CURE 9000 at
your site. These are typical tasks. You and your Software House integrator should adapt the details and sequence of
your implementation to suit your specific requirements.
Table 3: TypicalC•CURE9000 Implementation Steps
Task Supporting Information
Configure controllers C•CURE 9000 Hardware Configuration Guide
Configure card formats C•CURE 9000 Hardware Configuration Guide
Configure readers. C•CURE 9000 Hardware Configuration Guide
Configure Inputs and Outputs C•CURE 9000 Hardware Configuration Guide
Configure events C•CURE 9000 Software Configuration Guide
Configure doors C•CURE 9000 Hardware Configuration Guide
Configure elevators C•CURE 9000 Hardware Configuration Guide
Configure schedules C•CURE 9000 Software Configuration Guide
Configure clearances C•CURE 9000 PersonnelConfiguration Guide
Configure areas and related objects C•CURE 9000 Areas and Zones Guide
Configure personnel records C•CURE 9000 PersonnelConfiguration Guide
Configure badging and badge printing C•CUREID User's Guide
Configure Guard Tours C•CURE 9000 Guard Tours Guide
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Typical Implementation Process
Typical C•CURE 9000 Implementation Steps (continued)
Task Supporting Information
Set operator privileges C•CURE 9000 Software Configuration Guide
Configure video C•CURE 9000 Video Guide
Configure maps C•CURE 9000 Data Views Guide
Configure journals, activity logs, and reports C•CURE 9000 System Maintenance Guide
C•CURE 9000 Data Views Guide
Object-oriented Management
C•CURE 9000 manages information as objects. In C•CURE 9000, the term object refers to a collection of definable
properties that is saved in a database to describe a particular element of your security and event management
system.
Examples of objects in C•CURE 9000 include:
■ Access control equipment at your site, such as, readers and controllers
■ Items configured in C•CURE 9000, such as, reports, or import definitions
■ Activities monitored by the system, such as, configuration changes or events
■ Persons who access your site, such as, employees, contractors, and visitors
You can build a customized security and event management system that satisfies your current security and
operational requirements and modify the system as your requirements evolve.
See Managing Security Objects on Page 30 for more information.
Event Management
An Event is an object that lets you link actions, messages, and time activations into one component. Events are
triggered by state changes, such as temperature fluctuations, forced doors, or rejected access requests.
C•CURE 9000 manages events using a cause and effect strategy. Anything that C•CURE 9000 can monitor can be
used to generate an event, and the event can trigger any action.
You can schedule events to occur once or to repeat at specific times. You can configure events that perform simple
functions,for example, unlocking a door. You can also configure events for complex functions, for example, arming,
disarming, and monitoring an entire area. You can link an event to a single action or link it to multiple events and
actions.
When you configure an event, you assign it an event priority. Event priorities allow you to rank the importance of a
particular event relative to other events in the system. Then, if multiple events occur simultaneously, the system
compares event priorities to determine the proper sequence of response. C•CURE 9000 provides eight priority ranges,
each containing 25 priority settings, for a total of 200 possible event priorities.
See Understanding Events in the C•CURE 9000 Software Configuration Guide for more information.
C•CURE 9000 Getting Started Guide Chapter! 17
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Navigating in C•CURE 9000
Navigating in C•CURE 9000
Use the Navigation pane to access objects and information available in the C•CURE 9000 Administration Station.
In the Navigation pane, you can select objects currently available in the system, access various editors that allow you
to quickly add hardware and configure new objects, search for current and historical information about your system
and site, and change the appearance of the Navigation pane.
Figure 1 on Page 18 illustrates a typical Navigation pane.
Figure 1: Navigation Pane In the C•CURE 9000Administration Station
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See Hiding the Navigation Pane on Page 27.
Search Button
See Finding Objects in the Administration Station on Page 22.
Configure Button Menu
See Managing the Function Buttons on Page 25.
18 Chapter 1 C•CURE 9000 Getting Started Guide
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Navigating in CCURE 9000
Selecting Objects in a Function Pane
The steps required to select an object in the Navigation pane depend on how the objects are presented. Depending on
the object class you select, the Navigation pane presents information as follows:
• Icons: to access Options & Tools
For details, see Selecting Options & Tools on Page 21.
• Function panes: to access Configuration objects, Personnel objects, and Data Views
For details, see Managing the Function Buttons on Page 25.
• Hardware Trees: to access Hardware and Video objects
For details, see Selecting Objects from a Hardware Tree on Page 20.
Figure 2 on Page 19 illustrates the various ways to access information in the Navigation pane.
Figure 2: Access to Objects in the Navigation Pane
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To Select an Object in a Function Pane
1. Open the Administration Station. For details, see Accessing the Administration Station on Page 37.
2. In the Navigation pane, select the function button for the class of object you want to select.
Example:
In Figure 2 on Page 19 the Configuration button was selected.
3. From the drop-down menu in the Navigation toolbar, select the type of object you want to select.
4. Search for the object you want to select. Do the following:
• In the Selection pane, enter your search criteria. If you do not enter specific criteria, the search returns all
saved objects of the selected type.
C•CURE 9000 Getting Started Guide Chapter! 19
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Navigating in C•CURE 9000
• Click the search button. You have the option to display results in a new tab.
The search results appear as a dynamic view in the Display pane.
5. To display a pop-up editor to view or modify the object, in the dynamic view, double-click the entry for the
object.
For more information about managing and monitoring the following in C•CURE 9000, see:
■ Area and Zone objects - C• CURE 9000 Areas and Zones Guide
■ Card Format and Key objects - C• CURE 9000 Personnel Guide
■ Configuration objects - C• CURE 9000 Software Configuration Guide
■ Data Views objects - Data Views Guide
■ Personnel objects - C• CURE 9000 Personnel Guide
Selecting Objects from a Hardware Tree
To select objects used to manage and monitor hardware, such as card readers or controllers, and video equipment,
such as cameras and video servers, select the object from a hardware tree displayed in the Navigation pane. In the
tree, objects are represented by various icons. The tree illustrates the hierarchical relationships of the hardware and
video equipment managed by your system.
You can select objects from the tree, or use a search function to find all objects of a specific type that are present on
the tree. The Search function appears as a tab for Hardware (and Video). Click the Search tab to display the Quick
and Advanced buttons. Figure 3 on Page 21 illustrates a typical hardware tree.
20 Chapter! C•CURE 9000 Getting Started Guide
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Navigating in C•CURE 9000
Figure 3: Typical Hardware Tree in the Navigation Pane
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To Select an Object from a Hardware Tree
1. Open the Administration Station. For details, see Accessing the Administration Station on Page 37.
2. In the Navigation pane, select the function button for the class of object you want. Select either Hardware or
Video.
3. Do one of the following:
• In the hardware tree, double-click the icon representing the object you want to access. For example, you can
click the icon for a specific door, elevator, or camera.
When you double-click the object, a pop-up editor displays to let you view or modify the name and description
of the object. When you select the object and click New, an editor displays allowing you to configure the object.
• Search for the object, or multiple objects. To open the search pane, click the Search tab. By default, only the
Quick search pane displays.
Selecting Options & Tools
The Options & Tools pane does not provide a Navigation toolbar nor does it provide the ability to search for objects.
Instead, you make selections using the icons displayed vertically in the pane.
C•CURE 9000 Getting Started Guide Chapter! 21
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Navigating in C•CURE 9000
To Select an Object in Options & Tools
1. Open the Administration Station. For details, see Accessing the Administration Station on Page 37.
2. In the Navigation pane, select the Options & Tools button.
3. In the Options Sr Tools pane, click the icon for the type of object you want to select. For a list of objects available
in this pane, see Options & Tools Pane on Page 41.
A pop-up dialog box or editor displays to let you view and modify the object you selected. Figure 4 on Page 22
illustrates how C•CURE 9000 displays a selection made in Options & Tools.
Figure 4: Object Selection In Optbns & Tools
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ℹ️ Document Details
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