EFTA00141833.pdf

Service Request #25078 2019 Nice Upgrade log Status: FBOP Assigned Customer: FBOP MCC New York MS0109 (130104.001) Priority: P3 (Next Day) Contact: Type: Service Contract Assigned To: Service Location: Main Location 150 PARK ROW NEW YORK, NY 10007 Date Created: Aug 15, 2019 Bill To: FBOP MCC New Yodc MS0109 (130104.001) 150 PARK ROW Next Appt: NEW YORK, NY 10007 POIt Additional Information & Custom Fields: Is this a emergency request Yes. You must call 844-802-0188 Is the system in question under any warranty: What is the system in question : When was the problem first Today discovered: PO Number: Who mooned the problem initally: Daniels Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: YES Is there power to the device in YES question: Do you have a spare device on Unknown site: Can you send a picture of the NO device: Has any work been done in the NO area involved: Can you describe what is or Is not Installation of new Nice Vision system. happening: Material Required For Request: PHONE SUPPORT Who Requested the service call : Daniels Detailed Description: 4 SVRs, 1 Decoder (operating as AMS temporarily), and 12 NVE2016 encoders are installed in the new equipment rack. Approximately 110 of 161 cameras are named correctly as of now. Will be returning tomorrow to finish the programming for phase 1 of the installation. Approximately 20 cameras are out. EFTA00141833  Will be training Comm Tech tomorrow on phase 1. Schedule When Assigned To Comment Aug 12. 16, 2019, all- Justin Houston, Jeff McKenzie, Jeff Cranor Jeff Mckenzie is on site installing the system. day Equipment - No Equipment Comments Assignment Created by Jeff McKenzie on Aug 15, 2019, 12:23 PM The assignment on Aug 12 - 16, all-day for Justin Houston, Jeff McKenzie and Jeff Cranor has been created. I [PRIVATE] Jeff Mckenzie i8 on Site Installing the system. Details - No Detail Items EFTA00141834