EFTA01225932.pdf

SOFTWARE HOUSE From Tyco Security Products C•CURE 9000 Version 2.50 Hardware Configuration Guide REVISION R0 SOFTWARE Hous UM-I30 RO EFTA01225932 C•CURE and Software House are registered trademarks of Tyco Security Products. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. MI trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager. C•CURE 9000 version: 250 Document Number: UM-130 Revision: RO Release Date: December 2015 This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain. 2015 Tyco Security Products. MI rights reserved. EFTA01225933  Table of Contents Preface 15 Finding More Information 16 Conventions 17 Software I louse Customer Support Center 18 Chapter 1 - The Hardware Pane 19 Using the Hardware Pane 20 Partitions 21 Hardware Tree 22 Hardware Tree Objects 22 Hardware Tree Tasks 23 Creating a New Object in the Hardware Tree 23 Deleting an Object in the Hardware Tree 24 Viewing a List of Hardware Tree Objects 24 Add or Remove Reader Card Formats 25 Using Drag and Drop in the Hardware Tree 27 Groups Tab for Hardware Devices 28 Editing a Hardware Device Group 28 Adding a Hardware Device to a Group 28 Hardware Groups Tab Definitions 29 Add a Hardware Device to Group from a Dynamic View 29 Refreshing the Hardware Tree 30 Hardware Folders 31 Controllers and Dependent Objects 31 Creating a New Hardware Folder 32 Creating and Using a New Hardware Folder Template 32 Renaming a Hardware Folder 33 Templates 34 Creating a Template 34 Editing a Template 35 Creating an Object from a Template 36 Using Templates for Controller Inputs, Outputs, and Readers 37 Deleting a Template 38 Viewing a List of Templates 39 Copying, Pasting, and Renaming Clusters and Controllers 40 C•CURE 9000 Hardware Configuration Guide 3 EFTA01225934  Privileges 41 Important Copy and Paste Process Information 41 Copy & Paste Tasks 41 Renaming Clusters and Controllers 51 Trigger Target Events 54 Chapter 2 - Maintenance Mode 57 Maintenance Mode Dialog Box 58 Maintenance Mode Overview 59 Maintenance Mode Objects Supported 60 Maintenance Mode Configuration Tasks 61 Configuring Privileges to Turn Maintenance Mode On and Off 61 Configuring the Application Layout for Maintenance Mode Filtering 62 Turning Maintenance Mode On and Off 62 STAR Cluster 63 STAR Controller or apC Controller 64 Taking an STAR or apC Controller Out of Maintenance Mode. 64 Viewing Maintenance Mode Objects in the Dynamic View 65 Filtering Partitions and Maintenance Mode Objects in the Dynamic View 65 Chapter 3 - Configuring Dialup 67 iSTAR Dialup 68 Dialup Limitations 68 iSTAR Dialup Configuration Sequence 69 Configuring the iSTAR Comm Port 70 STAR Comm Port State Images Tab 72 Configuring the Host Modem 73 Creating a Cluster for Dialup 76 Chapter 4 - Configuring CCURE iSTAR Clusters 79 Cluster Communications Overview 80 Cluster Configuration and Distributed Management 80 Networked STAR Controllers (Clusters) 81 Establishing Connections Via the Primary Communications Path 83 Setting Up the Primary Communications Path 84 Downloading Cardholder and Configuration Information 84 Maintaining Communications 84 Establishing a Secondary Communications Path 85 Distributed Cluster Management 86 Unassigned Folder 86 Configuring iSTAR Clusters 87 Creating an iSTAR Ouster 88 Creating and Using an iSTAR Ouster Template 89 4 C•CURE 9000 Hardware Configuration Guide EFTA01225935  iSTAR Cluster Editor 91 STAR Cluster Editor Tabs 91 Accessing the STAR Cluster Editor 91 iSTAR Cluster General Tab 93 STAR Cluster General Tab Tasks 93 Adding a Controller to a Cluster 93 Removing a Controller from a Cluster 93 STAR Cluster General Tab Definitions 94 iSTAR Cluster Communications Tab 95 Number of Failed Attempts Before Connection Fails 98 iSTAR Cluster - Cluster Tab 99 iSTAR Cluster Miscellaneous Tab 101 iSTAR Cluster Area Tab 102 Cluster Antipassback Communications Failure Mode 102 Global Antipassback for the Cluster 102 Area Tab Field Definitions 103 iSTAR Cluster Encryption Tab 105 iSTAR Cluster Triggers Tab 107 iSTAR Cluster Dialup Configuration Tab 113 iSTAR Cluster Status Tab 114 iSTAR Cluster State Images Tab 115 Chapter 5 - Configuring C•CURE iSTAR Controllers 117 Understanding C•CURE iSTAR Controllers 118 Configuration Overview for iSTAR Controllers 119 STAR Pro Configuration Summary 119 STAR eX and STAR Edge Configuration Summary 121 STAR Ultra Configuration Summary 122 iSTAR Controller Tasks 124 Creating an STAR Controller 124 Creating a Controller Template 125 Deleting an STAR Controller 126 Editing an STAR Controller 126 Viewing a List of STAR Controllers 127 Using the STAR Controller Context Menu 127 Using Set Property for an STAR Controller 130 Updating STAR Firmware (Ethernet Connections) 130 Updating STAR Firmware (Dial-up Connections) 132 STAR Firmware Updates Using ICU 135 Changing the Time Zone of an STAR Controller 136 iSTAR Controller Editor 137 STAR Classic Controller Editor 137 C•CURE 9000 Hardware Configuration Gukie 5 EFTA01225936  STAR Pro Controller Editor 137 STAR eX Controller Editor 138 STAR Edge Controller Editor 139 STAR Ultra Controller Editor 139 iSTAR Controller Editor Tabs 141 Basic Tabs 141 STAR Specific Tabs 141 STAR Controller General Tab 141 STAR Controller Triggers Tab 147 STAR Controller Status Tab 147 STAR Controller User Defined Fields Tab 151 STAR Controller State Images Tab 152 STAR Schlage Wireless PIMs Tab 153 STAR Controller Boards Tab (STAR Classic/Pro) 156 STAR eX and Edge Controller Inputs Tab 159 STAR Edge/eX Controller Outputs Tab 164 STAR Edge COMI/COM2/COM3 Tabs 167 STAR Edge Controller Wiegand Tab 169 STAR eX Controller Wiegand Tab 171 STAR eX COMI/COM2 Tabs 173 iSTAR Ultra Controller Editor Inputs Tab 178 STAR Ultra Controller Boards Tab 179 STAR Ultra Controller IP-ACMs Tab 181 STAR Ultra COMI/COM2 Tabs 181 iSTAR Ultra Controller ACM Board Editor 184 STAR Ultra ACM Board Editor 184 STAR Ultra ACM Board Wiegand Tab 184 STAR Ultra ACM Board RS-485 Tab 186 STAR Ultra ACM RS-485 Device Port Editor 188 STAR Ultra ACM RS-485 Device Port Tabs 189 STAR Ultra RS-485 Device Port Readers Tab 190 STAR Ultra RS-485 Device Port ACM EXT Tab 192 STAR Ultra ACM Board Status Tab 195 iSTAR Classic/Pro Controller ACM Board Editor 197 STAR Classic/Pro ACM Board Editor 197 STAR ACM Board General Tab 197 STAR ACM Board Inputs Tab 198 STAR ACM Board Outputs Tab 199 STAR ACM Board Readers Tab 200 STAR ACM Board ACM Ext Tab 201 iSTAR Input Board Editor 203 Accessing the STAR Input Board Editor 204 Configuring STAR Input Boards 205 STAR Input Board General Tab .206 iSTAR Output Board Editor 208 Accessing the STAR Output Board Editor 208 6 C•CURE 9000 Hardware Configuration Guide EFTA01225937  Configuring STAR Output Boards .210 STAR Output Board General Tab 210 iSTAR Ultra Wireless Readers 213 Assa Abby AperioTM Hubs and Wireless Readers 213 IR SchlageTM PIMs and Wireless Readers 213 STAR Ultra Schlage Wireless Types of Connections .214 Wireless - PIM400 and PIM400-TD2 214 Summary Tables 215 Readers per Controller/Panel 218 iSTAR Aperio RS-485 Hub Board Editor (iSTAR Ultra only) 220 STAR Aperio RS-485 Hub Board Editor General Tab .220 STAR Aperio Hub Board Editor Input Tab 222 STAR Aperio Hub Board Editor Input Tab Definitions 223 STAR Aperio Hub Board Editor Readers Tab 223 STAR Aperio RS-485 Board Hub Editor Readers Tab Definitions 224 iSTAR PIM-485 Board Editor 226 STAR PIM-485 Board Editor General Tab 226 STAR PIM-485 Board Editor General Tab Definitions 227 STAR PIM-485 Board Editor Input Tab 228 STAR PIM-485 Board Editor Input Tab Definitions 229 STAR PIM-485 Board Editor Readers Tab 229 STAR PIM-485 Board Editor Readers Tab Definitions 230 iSTAR Input Editor .232 Accessing the STAR Input Editor 233 Configuring an STAR Input 235 STAR Input General Tab .236 STAR Input Intrusion Zone Tab 237 STAR Input Triggers Tab 239 STAR Input Status Tab .239 STAR Input State Images Tab 239 iSTAR Output Editor 241 Accessing the STAR Output Editor 242 Configuring an STAR Output 244 STAR Output General Tab 245 STAR Output Status Tab 246 STAR Output State Images Tab .246 iSTAR Reader Editor 248 Accessing the STAR Reader Editor 249 Configuring STAR Readers .250 STAR Reader General Tab 250 STAR Reader I/O Tab 252 STAR Reader Keypad Tab 253 STAR Reader Triggers Tab 255 STAR Reader Status Tab 256 STAR Reader State Images Tab .258 iSTAR PIM-485 Reader Editor 260 C•CURE 9000 Hardware Configuration Gukie 7 EFTA01225938  STAR PIM-485 Reader I/O Tab 261 iSTAR Aperio Reader Editor 264 STAR Aperio Reader I/O Tab 266 STAR Aperio Reader Keypad Tab 268 Triggers Tab for iSTAR Devices 270 Defining a Trigger for an STAR Device .271 Removing a Trigger .272 STAR Triggers Tab Definitions 272 State Images Tab for iSTAR Devices 274 STAR State Images Tabs Definitions .274 Customizing State Images for an STAR Device 274 Restore a Default State Image 275 Chapter 6 - Configuring the IP-ACM 277 IP-ACM Overview 278 Limitations 278 IP-ACM Offline Mode 279 Stored Credentials 279 Door Configuration 280 IP-ACM Configuration Sequence 280 Configuring the IP-ACM 282 iSTAR Ultra IP-ACM Editor 285 Accessing the STAR Ultra IP-ACM Editor 285 STAR Ultra IP-ACM Outputs Tab 286 STAR Ultra IP-ACM Wiegand Tab 288 STAR Ultra IP-ACM RS-485 Tab 290 STAR Ultra IP-ACM Inputs Tab 291 STAR Ultra IP-ACM Status Tab 293 Chapter 7 - Configuring Advanced Processing Controllers (apC) 295 apC Panel Overview 296 Features of apC Panels 296 Inputs and Alarm Device States 299 Outputs and Readers 299 Optional Boards 300 apC Time Zones .300 Changing the Time Zone of an apC Controller .303 apC Time Zone Reports .303 apC Firmware Update 306 apC Controller Configuration Summary 308 apC Comm Port Editor 310 apC Comm Port Triggers Tab 315 apC Comm Port Status Tab 316 8 C•CURE 9000 Hardware Configuration Guide EFTA01225939  apC Comm Port State Images Tab .316 apC Controller Editor 318 apC Controller General Tab 319 apC Controller Communications Tab 321 apC Controller Inputs Tab 322 apC Controller Outputs Tab 323 apC Controller Readers Tab 323 apC Controller Add-On Board Tab 324 apC Controller Status Tab 325 apC Controller Triggers Tab 326 apC Controller Holiday Groups Tab .327 Configuring Holiday Groups for an apC Panel 327 apC Controller User Defined Fields Tab 329 apC Controller State Images Tab 330 apC Input Editor 332 apC Input General Tab 332 apC Input Board Triggers Tab 333 apC Input Board - Status Tab 334 apC Inputs State Images Tab 335 apC Output Editor 336 apC Output General Tab 336 apC Output Status Tab 337 apC Output State Images Tab 338 apC Reader Editor 340 apC Reader General Tab 340 apC Reader Input/Output Tab 341 apC Reader Keypad Tab 342 apC Reader Triggers Tab 344 apC Reader Status Tab 344 apC Reader State Images Tab 345 apC Add-on Board Editor 347 apC Add-On Board General Tab 347 apC Add-On Board Input Boards Tab 348 apC Add-On Board Output Boards Tab 349 apC Add-On Board Star Coupler Tab 354 apC Input Board Editor (132 and 18) 357 apC 132 Input Board General Tab 357 apC 132 Input Board 1-16 Inputs Tab 358 apC 132 Input Board 17-32 Inputs Tab 360 apC 18 Input Board General Tab 362 apC Star Coupler Board Editor 365 Star Coupler Readers Tab 366 Star Coupler Unsupervised Inputs Tab 367 Star Coupler Outputs Tab 367 Triggers Tab for apC Devices 369 C•CURE 9000 Hardware Configuration Gulls 9 EFTA01225940  Defining a Trigger for an apC Device 370 apC Triggers Tab Definitions 371 Mini Star Coupler Board Editor 373 Wiegand Proximity Star Coupler Editor 376 Chapter 8 - Configuring RM Reader LCD Messages 381 Reader LCD Message Set Overview 382 Reader LCD Message Set Editor 383 Accessing the Reader LCD Message Set Editor 383 Reader LCD Message Set Tasks 388 Creating a Reader LCD Message Set .388 Creating a Reader LCD Message Set Template 388 Configuring/Modifying a Reader LCD Message Set 389 Viewing a List of Reader LCD Message Sets 389 Deleting a Reader LCD Message Set 391 Using Set Property to Configure Reader LCD Message Sets 392 Changing the Language for the Default RM LCD Messages 393 Chapter 9 - Floors 395 Floors Overview 396 Configuring Floors 397 Creating a Floor .399 Creating a Floor Template 399 Deleting a Floor 400 Modifying a Floor 400 Viewing a List of Floors 400 Using Set Property to Configure Floors 400 Add Floors to a Group 401 Chapter 10 - Doors 403 Door Overview 404 Door Tasks 405 Creating a Door 405 Creating a Door Template 406 Deleting a Door 407 Modifying a Door 407 Viewing a List of Doors 408 Using Set Property to Configure Doors 409 Add a Hardware Device to Group from a Dynamic View 409 apC Door Editor 410 Configuring an apC Door 410 apC Door General Tab 411 apC Door Readers Tab 413 apC Door Timing Tab 415 10 C•CURE 9000 Hardware Configuration Guide EFTA01225941  apC Door Triggers Tab 416 apC Door Status Tab 416 apC Door State Images Tab 417 apC Door Visitor Management Tab 418 apC Door Definitions 421 apC Door Readers Tab Definitions 421 apC Door Tuning Tab Definitions 422 apC Door Triggers Tab Definitions 423 apC Door Trigger Properties 424 apC Door Groups Tab Definitions 425 apC Door Status Tab Definitions 425 apC Door State Images Tab Fields and Icons 425 iSTAR Door Editor 427 SPAR Door General Tab 427 STAR Door Timing Tab 429 STAR Door Areas & Zones Tab 431 STAR Door Double Swipe Tab 432 STAR Door Conditional Access Tab 436 STAR Door Triggers Tab 438 STAR Door Status Tab 440 iSTAR Door Monitoring Tab 442 STAR Door State Images Tab 442 STAR Door Visitor Management tab 443 iSTAR Door Definitions 446 STAR Door Timing Tab Definitions 447 STAR Door Areas and ZonesTab Definitions 448 STAR Door Double Swipe Tab Definitions 448 STAR Door Conditional Access Tab Definitions 449 STAR Door Triggers Tab Definitions 450 STAR Triggers Properties 451 STAR Triggers Actions 452 STAR Door Groups Tab Definitions 453 STAR Door Status Tab Definitions: 454 STAR Door State Images Tab Definitions: 454 iSTAR Aperio Door Editor 455 Chapter 11 - Configuring Advanced Door Monitoring 457 Understanding Advanced Door Monitoring 458 Features 458 Hardware Requirements 460 Advanced Door Monitoring Definitions 461 New Definitions, Acronyms, and Abbreviations 461 Advanced Door Monitoring Components 463 Lock Sensor Devices 463 C•CURE 9000 Hardware Configuration Guide 11 EFTA01225942  Lock Release Devices 463 Expanded Door Inputs 464 Advanced Door Alarms 465 Expanded Event Actions 466 Advanced Door Monitoring Configurations 467 Multiple RTE Configurations 467 Multiple DSM Configurations 468 DSM Configuration Guidelines 471 Configuration Overview 473 Configuring an Advanced Door 474 Sample Door 474 Configuring RM4-1 and RM4-2 Reader, Inputs, and Output 474 Configuring Lock Releases on the I/8 477 Configuring the Advanced Door 478 Understanding Timing 481 Kinds of Timing Options 481 Grace Time Options 482 Change Time Options 482 Shunt Time Options 484 Special Timing Considerations 484 Monitoring Door Activity 486 Using Monitoring Station Commands 486 Using Journal Reports 486 Understanding Door Alarms 487 Alarms 487 New Activity / Journal Reports 487 Managing Message Traffic 487 Clearing Alarms 491 Door Triggers 491 Privilege Modifications 492 Reports 493 Advanced Door Monitoring Details 495 Door Monitoring Screen 496 Chapter 12 - Configuring Elevators 499 Elevator Configuration Overview 500 Elevator Tasks 501 Creating an Elevator 501 Creating an Elevator Template 501 Deleting an Elevator 502 Modifying an Elevator 502 Viewing a List of Elevators .502 Using Set Property for Elevators .503 Adding Elevators to a Group 503 12 C•CURE 9000 Hardware Configuration Guide EFTA01225943  iSTAR Elevators 505 Configuring a Floor for an STAR Elevator 505 STAR Elevator General Tab 506 STAR Elevator Buttons Tab .510 STAR Elevator Status Tab 511 STAR Elevator Triggers Tab 512 STAR Elevator State Images Tab 513 STAR Elevator Definitions 514 apC Elevators 519 Configuring a Floor for an apC Elevator 519 apC Elevator General Tab .520 apC Elevator Buttons Tab 522 apC Elevator Status Tab .524 apC Elevator Triggers Tab 525 apC Elevator State Images Tab 525 apC Elevator Definitions 526 Index 531 C•CURE 9000 Hardware Configuration GukM 13 EFTA01225944 14 C•CURE 9000 Hardware Configuration Guide EFTA01225945  Preface This C•CURE 9000 Hardware Configuration Guide is designed for new and experienced security system users. The manual describes the various hardware objects in the C•CURE 9000 application program and presents procedures for configuring and using them. The manual assumes that you have already installed C•CURE 9000 and have familiarized yourself with the basic C•CURE 9000 information provided in the C•CURE 9000 Getting Started Guide. In this preface Finding More Information 16 Conventions 17 Software House Customer Support Center 18 C•CURE 9000 Hardware Configuration Guide Preface 15 EFTA01225946 Finding More Information Finding More Information You can access C•CURE 9000 manuals and online Help for more information about C•CURE 9000. Manuals C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD. You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD English \ Manuals folder. The available C• CURE 9000 and Software House manuals are listed in the C• CURE 9000 Installation and Upgrade Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder. These manuals are also available from the Software House Member Center website Online Help You can access C•CURE 9000 Help by pressing Fl or clicking Help from the menu bar in the Administration/Monitoring Station applications. 18 Preface C•CURE 9000 Hardware Configuration Guide EFTA01225947 Conventions Conventions This manual uses the f Aiming text formats and symbols. Convention Meaning Bold This font indicates screen elements, and also indicateswhen you should take a direct action in a procedure. Bold font describes one of the following items: • A command or character to type, or • A button or option on the screen to press, or • A keyon the keyboard to press • A screen element or name blue color text Indicates a hyperlink to a URL. or a cross-reference to a figure. table. or section in this guide. Regularitakfonf Indicates a new term. <text> Indicates a variable. The following items are used to indicate important information. Indicates a note. Notes call attention to any item of information that may be of special importance. NOTE Indicates an alternate method of performing a task. TIP Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. STOP Indicates a danger. A danger contains information that users must know to avoid death or serious injury. C•CURE 9000 Hardware Configuration Guide Preface 17 EFTA01225948 Software House Customer Support Center Software House Customer Support Center Telephone Technical Support During the period of the Agreement, the following guidelines apply: • Software House accepts service calls only from employees of the Systems integrator of Record for the installation associated with the support inquiry. Before Calling Ensure that you: • Are the Dealer of record for this account. • Are certified by Software House for this product. • Have a valid license and current Software Support Agreement (SSA) for the system. • Have your system serial number available. • Have your certification number available. Hours Normal Support Hours Monday through F riday. 8:00IMI. to 8:00 . EST. Except holidays. Emergency Support Hours 24 hours/day, seven days a week. 365 days/year. Requires Enhanced SW? x2r Standby Telephone Support (emergency) provided to Certified Technicians. For allother customers. billable on time and materials basis. Minimum charges apply- See MSRP. Phone For telephone support contact numbers for all regions. see 18 Preface C•CURE 9000 Hardware Configuration Guide EFTA01225949  The Hardware Pane This chapter explains how to use the C•CURE 9000 Hardware pane to configure and manage the hardware components that are connected to the C•CURE 9000 server. In this chapter Using the Hardware Pane 20 Hardware Tree 22 Groups Tab for Hardware Devices 28 Hardware Folders 31 Templates 34 Copying, Pasting, and Renaming Clusters and Controllers 40 C•CURE 9000 Hardware Configuration Guide Chapter1 19 EFTA01225950 Using the Hardware Pane Using the Hardware Pane The Hardware pane displays a tree structure that shows how you have configured the hardware on the C•CURE 9000 system. For example, the hardware tree shows you which readers, inputs, and outputs are configured for each controller. You can use the Hardware Tree to navigate to hardware components you want to view or edit, or to create new hardware components, such as a reader you want to add to a controller. The Hardware Tree displays, by default, folders for Digital Certificates, Floors, Reader LCD Message Sets, and a Hardware Folder called Company Name. The folder called Company Name is the default container for apC Comm Ports and the Controllers, Readers,