EFTA02692373.pdf

BLUE WATER GRILL MAY 2011 Monthly Notes Contents Manager /Chef Notes. 2 General Items 2 Hours of Operation 2 Forecasting 2 Hiring & Training 2 Reservation Management 2 Marketing & Promotions 2 Operating Supplies, Ordering, & Cost Control 2 Administration 3 Beverage 3 Food 3 Maintenance 3 Staffing & Schedules 4 Holiday Notes 5 Special Events 5 As of 6/30/2011 Page 1 of 42 EFTA_R1_02034974 EFTA02692373  BLUE WATER GRILL MAY 2011 Monthly Notes rit) (S, guest Manager /Chef Notes 2011: General Items "HIRE, HIRE, HIRE. Not JOKING AROUND." — You better get to 65 servers. Your labor and scheduling is going to be horrible. Make the sales or make the cuts. Don't be caught short. Be ready- get me extra trailers all positions- waiters, bar, busboys. — G93 Tests, and Food Safety Complete. — Confirm all the managers are confident of NHP, ELA's, and interviewing. — CFM all managers and chefs have their set of keys. — Review basics with management team. — Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. In good weather 2 full kitchens set up 2 days a week. VIP: Managers: When the temperature is above 65F degrees, but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people young at heart. — During cafe season 6 managers are needed but after season (Nov) they should be able to drop down to 1 manager Jazz - 1 swing -1 closer for main - except Sundays when you should have 2 swings or an early closer. — Confirm you have a complete set of oyster tags for display. — Confirm all oysters for month are in index. — Don't be caught short. Be ready get me extra trailers all positions waiters, bar, busboys. After Memorial Day: Be sure to cut support staff for brunch. — Confirm date of Bike-A-Thon (1st 2 weeks in May)- 7th Ave or other local streets may be closed; stay on top of bread transfer - Confirm alternate routes or early transfer — Summer stage Concerts - Get calendar of events for where big-name acts can affect business. (212-969-0769) — Arts & Crafts Show (1st 3 weekends of May)-- Very busy Saturday & Sun. — Uptown schools not so much — Think of great CRM idea for graduates, run it by your D.O> — Inspect café furniture and repair if needed. Hours of Operation — Open Monday - Saturday I I :15am; Sunday 10:15am — Close Sunday-Monday 10pm: Tuesday-Thursday I I pm: Friday-Saturday I 2am — Started opening 15 minutes earlier than usual always. Forecasting — You will have busy weekend brunches. Sometimes all three RVC's going. If you have nice weather bump your sales. Café will increase your sales by 15-20%. — You will have 80-10 hours of OT. As of 6/30/2011 Page 2 of 42 EFTA_R1_02034975 EFTA02692374  BLUE WATER GRILL MAY 2011 Monthly Notes guest Hiring & Training — ADD BWG training classes. Café, Brunch, Food, Wine, Micros. — Management (Food Safety, G93, Food Test) complete. — Hourly (Tips, Bartender College, Wine College) complete. — Tuesday Hospitality Class, Wednesday Specialty Cocktails. — Confirm you had a bulk or of short and long aprons delivered, as well as skull hats and Cuban shirts for the support staff — Schedule waiters meeting 3rd Wednesday of the month at 3 pm. Have all sign off. — Schedule busboy and runners meeting 3rd Thursday of month at 3:00PM. Have all sign off. Note: — Be sure when having your meetings they are in an area clear of guests — Give quarterly food tests to all workers if none given in last 2 weeks. — Schedule waiters meeting 3rd Wednesday of the month at 3 pm. Have all sign off. — Schedule busboy and runner's meeting 3rd Thursday of month at 3:00PM. Have all sign off. Note: Be sure when having your meetings they are in an area clear of guests — Give quarterly food tests to all workers if none given in last 2 weeks. Reservation Management — Open up all open table slots for brunch, lunch, and SUN, MON, TOES, WEDS dinners, but be very careful about the holidays especially Mother's Day Brunch and Dinner — Confirm Live Bookings is open. Watch Saturday PM livebookings, and make sure that all reservations are entered in Open Table. — Check WEDS PM at the FRI and SAT book, if it is not filling that push to wide open. — Advise hostess to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. — Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. — When the temperature is above 65F degrees, but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people young at heart. — Advise hostess to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. — Note: — Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc Marketing & Promotions — Cinco de Mayo. Mothers Day Special Prix Fix. — Twitter café is open! — Think of great CRM ideas for graduates Operating Supplies, Ordering, & Cost Control — Zagats voting finishes mid May. — Make sure your café tables are out. Make sure you have what you want outside and plan matches. — Check in with Aramark to update the par for black mats and confirm the pick-up and cleaning getting done. — Highchairs? Make sure not broken and you have enough, you will need at least 10 for Mothers Day As of 6/30/2011 Page 3 of 42 EFTA_R1_02034976 EFTA02692375  BLUE WATER GRILL MAY 2011 Monthly Notes guest — Confirm accurate counting of smallwares and supplies is happening. — Don't forget the champagne flutes and shot glasses. — Menus (you will need to order more if you don't have them by now) — Check presenters will need to be ordered. Always have an extra case. — Micros paper order will need to be bulked up. — 40 bus tubs, votives, votive holders. (etc) — Inspect café furniture and repair if needed Administration Update café sidework floor plan. Run an employee audit and clean-up TP. You will have a lot of staff change over. Double check locker assignments. New staff will need lockers. — Train office manager on check searches, ELA's. Make sure you have a training mecca of copies set up. — CFM all spring beverages are out of system — CFM all spring menu items out of system — Run reports with EXEC CHEF to confirm all items pulling properly. Beverage — Watch pours, spillage, and comps. — Lower buybacks for bartenders. — Monthly contest sponsored by a tequila rep. — Training is really important. Do pour tests and specialty cocktail tests. — Clean up any left over, or holiday micros buttons. Food Confirm you have a complete set of oyster tags for display. — Confirm all oysters for month are in index Maintenance - Weather strip all entrances. — Get ready for HD Inspection. — Check all stations, umbrellas, heatlamps and hutches for café. Pre-Shift Topics — Café Bullet Points, — Brunch Service, — Café and Pickpockets and Scams, — Alcohol Policy. As of 6/30/2011 Page 4 of 42 EFTA_R1_02034977 EFTA02692376  BLUE WATER GRILL MAY 2011 Monthly Notes (guest Beverage — Roll-out summer cocktails, update feature wine list. Back to basics training. — Use the café 2011 folder for all café hiring, scheduling, and staffing grids. Staffing & Schedules — During cafe season 6 managers are needed but after season (Nov) they should be able to drop down to 1 manager Jazz -1 swing - 1 closer for main - except Sundays when you should have 2 swings or an early closer. — Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. In good weather 2 full kitchens set up 2 days a week. — Schedule server, bartender, busser and runner meeting — (TOTAL STAFF PAR: 38 server, 7 bar, 7 run, 17 bus, 3 bar back, 15 host/hotline) — Your schedules will be all hands in and all hands out. All staff coming in at same time. You will streamline come end of may. You do NOT want to lose out on any lost sales. — Adjust Bathroom Attendant schedules for weekend brunches. — Hire. Hire. Hire. You need to have the following on staff or in training by end of april — Have some hires in your back pocket. They are part-time hires. Have them keep their other jobs and work weekends for you to staff. — All staff café meeting. — Confirm a manager is responsible for watching the training. You will have a lot of adjustments if they are not scheduled and trained properly on clocking in and out procedures. — After Memorial Day: Be sure to cut support staff for brunch. Memorial Day - Monday, May 3e 2011 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? As of 6/30/2011 Page 5 of 42 EFTA_R1_02034978 EFTA02692377  BLUE WATER GRILL MAY 2011 Monthly Notes guest Sat • 0 $12323.25 below 339 80s May 28 • All times but prime Partly sunny AM • Neighborhood, tourists • All normal • regular Sat • 0 $35481.20 below 565 70s sunny May 28 • All times but prime PM • Neighborhood, tourists • Early normal slow fin • regular Sun • 0 $14231.45 normal 521 80s sunny May 29 • All times but prime AM • Neighborhood, tourists • Slow brunch • Verbal additions Sun • Normal $31993.8 above 521 80s sunny May 29 • All times but prime PM • Neighborhood, tourists • Early normal busy late • Verbal additions Mon • 0 S14519.8 above 403 90s beautiful May 30 • All times but prime AM • Neighborhood, tourists • Lots of walk ins • Verbal additions Mon • 0 $20140.35 above 317 80s beautiful May 30 • All times but prime PM • Neighborhood, tourists • Early normal, busy late • Verbal additions Tue • 0 $9497.2 normal 249 80s sunny Jun 31 • All times but prime AM • Neighborhood, tourists • Steady early, normal • Verbal additions Tue • 0 $17291.15 normal 277 80s sunny Jun 31 • All times but prime pm • Neighborhood, tourists • Primetime hit • Verbal additions As of 6/30/2011 Page 6 of 42 EFTA_R1_02034979 EFTA02692378  BLUE WATER GRILL MAY 2011 Monthly Notes Oguest Memorial Day Weekend 2011 Staff Information DATE: 5/28/11 5/29/11 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 13 21 17 17 19 Bar 1 3 1 2 Bussers 5 6 6 6 Runners 5 6 5 4 Coffee 1 2 1 2 Host 4 4 4 4 Phone 1 1 1 1 Delivery 0 0 0 0 CoatCheck 0 0 0 0 Managers 4 4 4 4 DATE: 5/30/11 5/31/11 AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES 12 15 17 11 15 Servers 1 2 1 3 Bar 4 5 4 3 4 Bussers 3 4 4 3 4 Runners 1 1 1 1 Coffee 3 4 3 3 Host As of 6/30/2011 Page 7 of 42 EFTA_R1_02034980 EFTA02692379  BLUE WATER GRILL MAY 2011 Monthly Notes guest 1 Phone 0 0 0 0 Delivery 0 0 0 0 CoatCheck 3 3 4 4 Managers Memorial Day 2011 Notes Table sizes- normal, should overbook for all times except for prime time for lunch (12:30-2pm) and prime time for dinner (7:30-9pm). Large Party Policies: same, not a lot of large parties Confirmation- calls made 2 days in advance Walk-ins: lots of tourists and foreigner walk ins especially on Sunday and Monday. Lots of regulars and neighborhood patrons for Monday lunch Extra supplies: none Payroll: normal Linen order: normal Change order: none Rain Tickets: N/A Coat Check: N/A Menu served: Memorial Day BBQ inspired specials Time Open: 15 minutes earlier Additional Misc. Notes: Busy Sunday Dinner. Big push before closing at 9:30, not a good idea to cut the floor at all. 2 kitchens if possible. Check the staffing pars, very important. As of 6/30/2011 Page 8 of 42 EFTA_R1_02034981 EFTA02692380  BLUE WATER GRILL MAY 2011 Monthly Notes O'1 guest Mother's Day — Sunday, May 8th 2011 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. May • cm_ 24 $31249.55 Above 1212 Sunny, 8 AM • None Mid 70s • Regular • Very busy steady all shift • Normal brunch, verbal additions Sun. May • CXL 54 $29268.10 Above 509 Low 70s 8 • Later PM • Regular • Busy all night • Normal verbal additions DATE: 5/8111 As of 6/30/2011 Page 9 of 42 EFTA_R1_02034982 EFTA02692381  BLUE WATER GRILL MAY 2011 Monthly Notes guest (r ' AM PM AM PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES 24 19 Servers 2 2 Bar 7 6 Bussers 5 6 5 Runners 2 2 Coffee 5 4 Host 1 i Phone Delivery 0 0 1 0 CoatCheck 4 4 Managers Mother's Day 2011 Notes Table sizes-LOTS OF LARGE PARITES, NEED TO PLAN A WEEK IN ADVANCE As of 6/30/2011 Page 10 of 42 EFTA_R1_02034983 EFTA02692382  BLUE WATER GRILL MAY 2011 Monthly Notes guest Large Party Policies: No change Confirmation- calls made 2 days in advance Walk-ins: lots of tourists and foreigner walk ins but the bulk of business were regular and neighborhood guests. Extra supplies: silverware, glassware, linen Payroll: normal Linen order: 40% add Change order: none Rain Tickets: N/A Coat Check: Should have 1 person for luggage and other belongings since the hosts were very busy seating and had no time checking any personal belongings Menu served: Regular menus and Mothers Day prix fix dinner and verbal additions to brunch menus Time Open: 30 minutes earlier Additional Misc. Notes: Overwhelming business all day. Should have 2 kitchens for brunch and dinner. Extremely hard transition for the kitchen due to late brunch and early dinner reservations. No sunset menu, served brunch until 5pm, should have an hour break for transition, should have a limited menu. Had a few tables walk-out because they waited for their food for over an hour. Ran out of a few menu items. Needed more than 10 highchairs. Check the staffing pars, extremely important to be fully staffed. Graduation Week 2011 Notes Table sizes: Have a few 5's, 6's & 10's ready for walk-ins in jazz Large Party Policies: N/A Confirmation: Confirm all parties of 5 or more 2 days out Walk-ins: Don't Cut Early! As soon as normal rush ends you will get busy again! That is 2:30 until 5 for lunch and after 9:30pm for dinner. Extra supplies: extra champagne glasses, extra silverware and smallware Payroll: normal Linen order: Increase pars 20%. Rain Tickets: Have them available to the servers at each hutch. Coat Check: Schedule an extra host-runner and that will cover with personal belongings or umbrellas Menu served: Verbal additions to the regular menu Time Open: 15 minutes earlier-have your closers on the floor Additional Misc. Notes: Very busy week for lunch and dinner. Lots of large parties, treated the grads with a complimentary drink. Very important to check for ID with lots of young people. Lots of walk-in business for lunch not as much for dinner (mostly reservations). Lots of large parties of 6 and 8. Staffing pars should be increased by 1 for busser and runner and by 2 more for servers. As of 6/30/2011 Page 11 of 42 EFTA_R1_02034984 EFTA02692383  BLUE WATER GRILL MAY 2011Monthly Notes lOguest NYU Graduation Week — May 9th -15th 2011 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was there CXLIN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Mon. • None $10.156.55 Normal 253 Nice 60's May 9 • Normal Monday Lunch AM Mon • Normal Monday Dinner $18908.62 Normal 284 Nice 60's May 9 PM Tues • $10006.83 Above 292 Nice 60's May 10 normal AM Tues • Normal $21274.35 Normal 306 Nice 60's May 10 PM Wed • 9205.55$ Above 252 High 50's May 11 normal AM As of 6/30/2011 Page 12 of 42 EFTA_R1_02034985 EFTA02692384  BLUE WATER GRILL MAY 2011 Monthly Notes I guest Wed. • Normal dinner $21191.8 Above 327 Nice 60's May 11 normal PM Thurs. • $13072.14 Above 318 Nice 70's May 12 normal AM Thurs. • Normal dinner $34256.87 Normal 477 Nice 70's May 12 PM Fri. • $11896.82 Above 310 Nice 70's May 13 normal AM Fri. • Busy Dinner $35412.96 Above 546 Nice 70's May 13 normal PM As of 6/30/2011 Page 13 of 42 EFTA_R1_02034986 EFTA02692385  BLUE WATER GRILL MAY 2011 Monthly Notes iw ts\ (S4 guest OLD - 2010 Schedule waiters meeting 3rr-O Wednesday of the month at 3 pm. Have all sign off. Schedule busboy and runner's meeting 3rd Thursday of month at 3:00PM. Have all sign off. Note: • Be sure when having your meetings they are in an area clear of guests • Give quarterly food tests to all workers if none given in last 2 weeks. Advise hostess to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. Note: •Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. In good weather 2 full kitchens set up 2 days a week. VIP: Managers: When the temperature is above 65F degrees but not warm enough to have all cafe doors open only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people vounci at heart. During cafe season 6 managers are needed but after season (Nov) they should be able to drop down to 1 manager Jazz - 1 swing - 1 closer for main - except Sundays when you should have 2 swings or an early closer. Confirm you have a complete set of oyster tags for display. Confirm all oysters for month are in index. Don't be caught short. Be ready- get me extra trailers all positions- waiters, bar busboys. After Memorial Day: Be sure to cut support staff for brunch. Confirm date of Bike-A-Thon (1st 2 weeks in May)- 7th Ave or other local streets may be closed; stay on top of bread transfer - Confirm alternate routes or early transfer Summer stage Concerts - Get calendar of events for where big-name acts can affect business. (212-969-0769) Arts & Crafts Show (1st 3 weekends of May)-- Very busy Saturday & Sun. Uptown schools not so much Think of great CRM idea for graduates, run it by your D.O> Inspect café furniture and repair if needed. MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Servers 11 18 11 18 12 19 12 19 12 19 12 19 18 18 Scheduled As of 6/30/2011 Page 14 of 42 EFTA_R1_02034987 EFTA02692386  BLUE WATER GRILL MAY 2011Monthly Notes auestili•IIALIIII , MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM Ala PM AM PM Cocktail 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender 1 3 1 3 1 3 2 3 2 3 2 3 3 3 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Svc. Bart inder 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Schedule 1 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host Scheduled 4 4 4 4 4 5 4 5 4 5 4 5 5 4 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser 3 5 3 5 4 6 4 7 4 7 4 7 6 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner 2 5 2 5 3 5 3 6 3 6 4 6 6 5 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee 1 2 1 2 1 2 1 2 1 2 1 2 2 2 Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM As of 6130/2011 Page 15 of 42 EFTA_R1_02034988 EFTA02692387  BLUE WATER GRILL MAY 2011Monthly Notes Barback 0 1 0 1 0 1 0 1 0 1 0 1 0 1 Scheduled Memorial-Day—Mendayr-May-2543-2040 SALES WERE COVERS WEATHER SALES ABOVE NORMAL OR BELOW NORMAL Was4here-CXLJN/S,-if-so give exact- times-and-how-nlany-? Where-and-what-times-could you overbook-7 Who-were-your-guests7 Tourists, Regularer OldF4oung Describe-early-and-late-business What-were-Menu-trenets7 Sat • 0 $41983765 below 344 70s-sunny May-29 • All-times AM • Neighborhood, tourists • All normal • regular Sat • 0 $35457:02 below 589 70s-sunny -May-29 • All-times PM . neigheorhooer tottasts • Early normal slow fin • regular Sun • 0 $11692.79 below 576 80s-sunny May 30 • All-times AM • Neighborhood,-tourists • Slow brunch • Verbal-additions Sun • Normal $26870:26 normal 504 80s-sunny May 30 • AWtimes PM • Neighborhood rtourists • Early-normal-busy-late • Verbal-additions Mon • 0 $13785.03 Normal 374 80s-beautiful May-34 • All-times AM . NeighbefhoodT-tourists • -walk-ins Lots-of • Special-MEMOSi-reoular As of 6/30/2011 Page 16 of 42 EFTA_R1_02034989 EFTA02692388  BLUE WATER GRILL MAY 2011Monthly Notes I'Mgmg5 Mon • 0 $18785.03 normal 360 80s beautiful May-34 • AN-times- . Neighborheoch-tourists PM • Earty-nonnalr busy-late S Tue • 0 88660,54 normal 201 80s-showers Jun 1 • All limes AM • Neighborhood,-tourists • Steady-early; normal- • Verbal-additions- Tue • o $22440:95 normal 326 80s showers Jon4 • AR-times PM • Neighborhood; tourists • Primetime-hit • Verbal-additions- DAT& 4129140 -5/30/40 ASS PM- AM- PM WORKED CHANGES WORKED CHANGES WORKED CHANGES WORKED CHANGES Servers 43 24 45 49 Bar 4 4 2 2 Bussers 5 5 5 5 Runners 5 6 5 5 Coffee 4 2 4 2 Host 4 4 4 4 Phone 4 4 4 4 Delivery 4 4 4 4 CoatCheck 0 0 0 0 Managers 3 3 3 3 As of 6/30/2011 Page 17 of 42 EFTA_R1_02034990 EFTA02692389  BLUE WATER GRILL MAY 2011Monthly Notes guest DAT€s -5434140 AM PM- MA- PM- WORKED CSANGSS WORKED CHANGES WORKED CHANGES WORKED CHANGES 46 46 42 45 Servers 4 2 4 2 Bar 4 5 6 2 5 Bussers 4 6 5 3 4 Runners 4 2 4 Coffee 3 4 2 3 Host 4 1 0 4 Phone 0 I 0 4 Delivery 0 0 0 0 CoatCheck 3 3 3 3 Managers Memorial-Day-204044otes Table-sizes—normal Larde-Partv-Polisiest-NIA Con Extra-supplies: none Payroll: normal- Linen orden-none- Change order+-flOne- Rain-Tiskete÷NIA Coat-Check",N/A Menu-seryed;-MaInGnal-Day-menu-yery-poptilar-with-regtilar-menu Time-Ooem-Ner-mal Additional Misc.-Notes—WA : As of 6/30/2011 Page 18 of 42 EFTA_R1_02034991 EFTA02692390  BLUE WATER GRILL MAY 2011 Monthly Notes guest MotheFLS Da -2889 SALES WERE- COVERS WEATHER SALES- a NORMAL- OR-BELOW- NORMAL Was-there-C,XLIMS3-if-so-give- exact-timerrand-how-may? Where-and-what4imes-sould you-overbook? Who-Viere-your-guesta Describe-early-and late business em u-trends? Sun.. May- • WA S21,582 Above 88-7 Sunny: 10-AM • Noe Mid 70s • Regular • Normal-bssy-steady-aft- shift • Normal-brunch Sun.May- • WA $27,028 Above 549 Low 70€ 40 • Later 14igh-609 PM • Regular • Busy-early • Normal As of 6/30/2011 Page 19 of 42 EFTA_R1_02034992 EFTA02692391  BLUE WATER GRILL MAY 2011 Monthly Notes guest MotherIs-Dav-20O9-Staffinformation DAT& 4/40/09 AM PM- AM PM- WORKSD CHANGES WORKED CHANGES WORKED CHANGE'S WORKED CHANGES Servers 46/8- 0- 15/7- a Bar 444 0 44/4 -0 Bussers -6 -0 -6 -0 Runners -6 -0 -5 0 Coffee -a -0 4 -0 Host -5 -0 -4 -0 Phone -0 -0 4 -0 Delivery -0 -0 4 -0 CoatCheck .0 0 -0 0 Managers -6 -0 6 -0 Mother-Is-Dav-2430-9-Netes Table Sizes-Yes-we-Iftacl-rnestly-large-pacties-4-and-upridanciful-c440-tops,We-had-eneugh-tab.tes: Larqe-Party-Potisiesi—No-problerns-with-large-pactiesrAl-kuncleFstood-reseryation-pelicy-an-hot Confirmations: Had 2 day reservations Thursday & Friday to confirm. All confirmed by 5PM Friday. Walk-ins: Mostly-couples-(2-tops)-Seme-foreigners zplies-Needecii-Grayensr beesters-and-high-shairs PayrollSteady-throughout-Try te-limit-doubles-as-bestas-possible Linen Ordeci-Yes-524r 624-and-napkins Chants-Orden-NG Rain4isketc-NIA Ceat-CheskrASfe-spase-fiar-stnallefs Merm-Served+-i3funehidinnef Thne-Geeni-1-040M4 Additional Miss-Not ibly-think- about•starting din non-brunch items. Aa of Afiflf9114 4 Page 20 of 42 EFTA_R1_02034993 EFTA02692392  BLUE WATER GRILL MAY 2011 Monthly Notes guest MotherIs Da E"-2808 SALES WERE- COVERS WEATHER SALES- a NORMAL- OR-BELOW- NORMAL Was-theire-CXLIMST-if-so-give- exact-times-and-how-many-7 Whers-and what-times-could- you-overtiook7 Who-were-your-guests-7- Touristsr Regularsr Otdr -Young Desdribe-early-and-late- business Whatweria-Menu-rends? Sun.May- • 3-14/Sr ei-ra $237650 Normal 937 Burt; 65 14-AM • 4030-1430 • Reguiarl-famity • Steady-until-6pm Sun. May- • 4-CXL,-6NIS $34424 Above 554 GlearT55 44 • After43pin PM • Regular1family • Steadituntil-8----ivio-after As of 6/30/2011 Page 21 of 42 EFTA_R1_02034994 EFTA02692393  BLUE WATER GRILL MAY 2011 Monthly Notes ra iA (ssguest Mother's-Dav-2008-Staff-Information DAT& 5/11/08 Am- R44 WORKED CHANGES WORKED CHANGES Secvme 23 -0 23 0 Bac 2 -0 2 _4.4 &JEWS 7 -0 6 -0 Runnels 6 4 6 0 Coffee 2 -0 2 0 Host 4 -0 4 0 Phone 4 4 1 0 Delivery 0 -0 0 0 CoatGhee* 0 4