EFTA00435929.pdf

From: The Ritz-Carlton To: ' '< Subject: An Important Message to Our Customers Date: Wed, 06 Apr 2011 07:07:19 +0000 If you have problems viewing this email, please click here. LOCATIONS RESERVATIONS CONTACT US THE RITZ-CARLTON REWARDS April 6, 2011 Dear Ritz-Carlton Customer, We were recently notified by Epsilon, a marketing vendor The Ritz-Carlton Hotel Company uses to manage customer emails. that an unauthorized third party gained access to a number of their accounts including The Ritz-Carlton email list. We want to assure you that the only information obtained was your name and email address. Your account and any other personally identifiable information are not at risk. Please visit our FAO to learn more. In all likelihood, this will not impact you. However, we recommend that you continue to be on the alert for spam emails requesting personal or sensitive information. Please understand and be assured that The Ritz-Carlton does not send emails requesting customers to verify personal information. We take your privacy very seriously. The Ritz-Carlton has a long-standing commitment to protecting the privacy of the personal information that our guests entrust to us. We regret this has taken place and apologize for any inconvenience. Sincerely, The Ritz-Carlton Hotel Company Terms of Use Internet Privacy Statement AJI contents 02011 The Ritz-Carlton Hotel Company. All rights reserved. This email was sent to you by The Ritz-Carlton based on a past or present relationship with The Ritz-Canton. You may receive customer service notifications even it you have unsubscribed train The Ritz-Carlton promotional email. Internet Customer Care — The Ritz-Carlton 4445 Willard Avenue. Suite 800 Chevy Chase. Maryland 20815 EFTA00435929