📄 Extracted Text (19,342 words)
To:
From:
Sent Wed 8/26/2015 3:42:07 PM
Subject: St. Barth for Karyna [Email Ref: 150826-000892i
Response (Natalia Molotkova) 08/26/2015 11:42 AM
I booked the room, requested the letter from the hotel, the deposit was charged at the time of
booking, may be not right away.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 08/26/2015 10:18 AM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
Customer 08/26/2015 10:18 AM
Can you getlM us a iettei nl
t e hotel? Do you think they will provide prior to paying?
Sent from my iPhone
> on Aug 26, 2015, at 9:37 AM, Natalia Molotkova ‹ >
wrote:
> Response (Natalia Molotkova) 08/26/2015 09:37 AM
> I can rebook it tomorrow. Will do it under separate record, due to the hotel.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/26/2015 09:36 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
EFTA_R1_00642859
EFTA02074384
> Customer 08/26/2015 09:36 AM
> Can we hold longer?
> Sent from my iPhone
> > On Aug 26, 2015, at 9:35 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/26/2015 09:35 AM
» What about the air, should I issue the ticket?
> > Or just holding till tomorrow 4pm?
> Regards,
> Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/26/2015 09:27 AM
> > OK, booking...
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/26/2015 09:12 AM
> > Morning! Thank you for requesting letter from Le Bristol.
> > Book this St. Barth's hotel for us and request letter as well! I will pass on this info to
Karyna rc deposit...Thank you!
> > On Aug 26, 2015, at 8:51 AM, Natalia Molotkova
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/26/2015 08:51 AM
> > > Morning,
>»
> > > I did request the confirmation and letter of invitation from Le Bristol.
>>>
EFTA_R1_00642660
EFTA02074385
> > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer
>»
> > > HOTEL MANAPANY SAINT BARTHELEM
> > > ANSE DES CAYEES
> > > SAINT-BARTHELEMY BL 97098
>»
> > > CHAMBRE DELUXE VUE JARDIN
>»
> > > PUBLIC RATE **RATE CHG DPST /C-15D
> > > ** 850.00 EFF 25DEC - 07JAN
> » 595.00 EFF 07JAN - I0JAN
>»
> > > APPROX. TOTAL PRICE 12835.00 EUR
> > INCLUDES TAXES AND SURCHARGES
>»
> > > They do require deposit at the time of booking, which is refundable if you are canceling
by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is
amount of the deposit).
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/25/2015 07:33 PM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer 08/25/2015 07:33 PM
> > > right...I remember these flights being non refundable now...itinerary is fine...Working
on hotel tomorrow sounds good...thank you!
>>>
> > On Aug 25, 2015, at 7:29 PM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>>»
> > > > Here is itinerary with United and Windward
>>»
EFTA_R1_00642661
EFTA02074386
> > > > UA1444 25DEC EWRSXM 915A 225P
> > > > WM 675 25DEC SXMSBH 430P 445P
>>»
> > » WM 636 10JAN SBHSXM 1225P 1240P
»» UA1677 I0JAN SXMEWR 310P 655P
>>»
> > > > All of our properties are sold out, I will have to check tomorrow morning - will start
at 830am, fro any other hotel options.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>»
> > > > O 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each service
provider before choosing to use that provider. Service providers are not employees or agents
of Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps.googIc.corn/help/terms maps.html). For "Map Legal Notices" click
here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
EFTA_R1_00642662
EFTA02074387
behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visitwww.americanexpress.com/travelterms California CST#I022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
> > » Ref#150826-000892
> > > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > > I. Air - I can't get filly refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>»
> > > Here is itinerary with United and Windward
>»
> > > UA1444 25DEC EWRSXM 915A 225P
> > > WM 675 25DEC SXMSBH 430P 445P
>»
> > WM 636 IOJAN SBHSXM 1225P 1240P
> > > UA1677 10JAN SXMEWR 310P 655P
>>>
> > > All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > ours: y t roug n ay r :30am to 7:00pm EST
>»
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
>> >
> > > O 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each service
provider before choosing to use that provider. Service providers are not employees or agents
of Concierge Company or American Express, and are not authorized to act on behalf of
EFTA_R1_00642663
EFTA02074388
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click
here:(http://www.maps.google.comilielplegainotices_mapsium1). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you arc responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
> > > RefitI50826-000892
> > Response (Administrator) 08/26/2015 09:12 AM
> > THIS EMAIL 1NBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Response (Natalia Molotkova) 08/26/2015 08:51 AM
> > Morning,
> > I did request the confirmation and letter of invitation from Le Bristol.
> > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer
> > HOTEL MANAPANY SAINT BARTHELEM
> > ANSE DES CAYEES
> > SAINT-BARTHELEMY BL 97098
> > CHAMBRE DELUXE VUE JARDIN
EFTA_R1_00042064
EFTA02074389
> > PUBLIC RATE **RATE CHG DPST /C-15D
> > ** 850.00 EFF 25DEC - 07JAN
> > 595.00 EFF 07JAN - 10JAN
> > APPROX. TOTAL PRICE 12835.00 EUR
> > INCLUDES TAXES AND SURCHARGES
> > They do require deposit at the time of booking, which is refundable if you are canceling by
December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is
amount of the deposit).
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/25/2015 07:33 PM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer 08/25/2015 07:33 PM
> right...I remember these being non refundable now...itinerary is fine...Working on
hotel tomorrow sounds good...thank you!
> > On Aug 25, 2015, at 7:29 PM, Natalia Molotkova
wrote:
>> >
>> >
> > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>> >
> > Here is itinerary with United and Windward
>> >
> > > UA1444 25DEC EWRSXM 915A 225P
> > WM 675 25DEC SXMSBH 430P 445P
>> >
> > WM 636 10JAN SBHSXM 1225P 1240P
> > > UA1677 10JAN SXMEWR 310P 655P
>> >
> > > All of our properties are sold out, I will have to check tomorrow morning - will start at
EFTA_R1_00642065
EFTA02074390
830am, fro any other hotel options.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
>> >
> > > 0 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each service
provider before choosing to use that provider. Service providers are not employees or agents
of Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability arc subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click
here:(http://www.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/traveltetms California CST#1022318,
EFTA_R1_00842888
EFTA02074391
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
> » Ref# 150826-000892
> > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > I. Air - I can't get filly refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>>>
> > Here is itinerary with United and Windward
>>
> > UA1444 25DEC EWRSXM 915A 225P
> > WM 675 25DEC SXMSBH 430P 445P
>>
> > WM 636 10JAN SBHSXM 1225P 1240P
> > UA1677 I0JAN SXMEWR 310P 655P
>>
> > All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationshi Mana er
>>
>>
> > ours: on y t ou n y 1 :30am to 7:00pm EST
>>
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company will
provide you with certain information about the service provider(s) fulfilling your concierge
service. The actual decision to use any service provider referred by Concierge Company
and/or American Express is the responsibility of each Card Member. Concierge Company and
American Express strongly recommend that you carefully consider each service provider
before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
EFTA_R1_00842867
EFTA02074392
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/helpflegahlotices maps.html). There is typically no cost to you
for most booking efforts Concierge Company and American Express perform on your behalf,
although you are responsible for any purchases and/or shipping charges you authorize. Fees
may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i nactions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
> > Ref#150826-000892
> Response (Natalia Molotkova) 08/26/2015 09:35 AM
> What about the air, should I issue the ticket?
> Or just holding till tomorrow 4pm?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/26/2015 09:27 AM
> OK, booking...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/26/2015 09:12 AM
> Morning! Thank you for requesting letter from Le Bristol.
> Book this St. Barth's hotel for us and request letter as well! I will pass on this info to
Karyna re deposit...Thank you!
EFTA_R1_00642668
EFTA02074393
> On Aug 26, 2015, at 8:51 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/26/2015 08:51 AM
> > Morning,
> > I did request the confirmation and letter of invitation from Le Bristol.
> > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer
> > HOTEL MANAPANY SAINT BARTHELEM
> > ANSE DES CAYEES
> > SAINT-BARTHELEMY BL 97098
> > CHAMBRE DELUXE VUE JARDIN
> > PUBLIC RATE **RATE CHG DPST /C-15D
» ** 850.00 EFF 25DEC - 07JAN
> > 595.00 EFF 07JAN - 10JAN
> > APPROX. TOTAL PRICE 12835.00 EUR
> > INCLUDES TAXES AND SURCHARGES
> > They do require deposit at the time of booking, which is refundable if you are canceling by
December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is
amount of the deposit).
> Regards,
> Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/25/2015 07:33 PM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer 08/25/2015 07:33 PM
> > right...I remember these is ing non refundable now...itincrary is fine.. . Working on
hotel tomorrow sounds good...thank you!
> >
EFTA_R1_00642669
EFTA02074394
> > On Aug 25, 2015, at 7:29 PM, Natalia Molotkova
wrote:
>> >
>> >
> > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>> >
> > > Here is itinerary with United and Windward
>> >
> > > UA1444 25DEC EWRSXM 915A 225P
> > > WM 675 25DEC SXMSBH 430P 445P
>> >
> > > WM 636 I0JAN SBHSXM 1225P 1240P
> > > UA1677 10JAN SXMEWR 310P 655P
>>>
> > > All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each service
provider before choosing to use that provider. Service providers are not employees or agents
of Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
EFTA_R1_00842670
EFTA02074395
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps.google.com/heIp/terms maps.html). For "Map Legal Notices" click
here:(htto://www.maps.google.com/helo/legalnotices mays.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
> > > Ref#150826-000892
> > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
> > Here is itinerary with United and Windward
> > UA1444 25DEC EWRSXM 915A 225P
> > WM 675 25DEC SXMSBH 430P 445P
> > WM 636 10JAN SBHSXM 1225P 1240P
> > UA1677 IOJAN SXMEWR 310P 655P
> > All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
EFTA_R1_00042871
EFTA02074396
>
> > O 2015 American Express. All rights reserved
>>
> When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company will
provide you with certain information about the service provider(s) fulfilling your concierge
service. The actual decision to use any service provider referred by Concierge Company
and/or American Express is the responsibility of each Card Member. Concierge Company and
American Express strongly recommend that you carefully consider each service provider
before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click
here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
> > Ref#150826-000892
> Response (Administrator) 08/26/2015 09:12 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
> Response (Natalia Molotkova) 08/26/2015 08:51 AM
EFTA_R1_00842872
EFTA02074397
> Morning,
> I did request the confirmation and letter of invitation from Le Bristol.
> For the hotel in St. Barth - very limited availability fro the requested dates. I can offer
> HOTEL MANAPANY SAINT BARTHELEM
> ANSE DES CAYEES
> SAINT-BARTHELEMY BL 97098
> CHAMBRE DELUXE VUE JARDIN
> PUBLIC RATE **RATE CHG DPST /C-15D
> ** 850.00 EFF 25DEC - 07JAN
> 595.00 EFF 07JAN - 10JAN
> APPROX. TOTAL PRICE 12835.00 EUR
> INCLUDES TAXES AND SURCHARGES
> They do require deposit at the time of booking, which is refundable if you are canceling by
December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is
amount of the deposit).
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/25/2015 07:33 PM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful da .
> Customer 08/25/2015 07:33 PM
> right...I remember these flights being non refundable now...itinerary is fine... Working on
hotel tomorrow sounds good...thank you!
> On Aug 25, 2015, at 7:29 PM, Natalia Molotkova
wrote:
>>
>>
> > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
EFTA_R1_00642673
EFTA02074398
nonrefundable fare $1188.72
>>
> > Here is itinerary with United and Windward
>>
> > UA1444 25DEC EWRSXM 915A 225P
> > WM 675 25DEC SXMSBH 430P 445P
>>
> > WM 636 10JAN SBHSXM 1225P 1240P
> > UA1677 I0JAN SXMEWR 310P 655P
>>
> > All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
>>
> > O 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company will
provide you with certain information about the service provider(s) fulfilling your concierge
service. The actual decision to use any service provider referred by Concierge Company
and/or American Express is the responsibility of each Card Member. Concierge Company and
American Express strongly recommend that you carefully consider each service provider
before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
EFTA_R1_00642674
EFTA02074399
hereunder by license. For Google "Maps Terms of Use" click
here:(http://maps,google.com/help/terms maps.html). For "Map Legal Notices" click
here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
> > Ref#150826-000892
> Response (Natalia Molotkova) 08/25/2015 07:29 PM
> I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable
fare $1188.72
> Here is itinerary with United and Windward
> UA1444 25DEC EWRSXM 915A 225P
> WM 675 25DEC SXMSBH 430P 445P
> WM 636 IOJAN SBHSXM 1225P 1240P
> UA1677 IOJAN SXMEWR 310P 655P
> All of our properties are sold out, I will have to check tomorrow morning - will start at
830am, fro any other hotel options.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> C 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company will
provide you with certain information about the service provider(s) fulfilling your concierge
service. The actual decision to use any service provider referred by Concierge Company
EFTA_R1_00642675
EFTA02074400
and/or American Express is the responsibility of each Card Member. Concierge Company and
American Express strongly recommend that you carefully consider each service provider
before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of
Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to negligence
or failure to deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service
provider. Service provider rates and availability are subject to change.
> Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://ma0s.google.com help terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/helpflegahlotices maps.html). There is typically no cost to you
for most booking efforts Concierge Company and American Express perform on your behalf,
although you are responsible for any purchases and/or shipping charges you authorize. Fees
may apply for meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel
suppliers and is not responsible for the actions or i nactions of such suppliers. We want you to
be aware that certain suppliers pay us commissions and other incentives for reaching sales
targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#200I-0126
> Ref#150826-000892
Response (Administrator) 08/26/2015 09:54 AM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office"• I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful da !
Customer 08/26/2015 09:54 AM
Appreciate it.
Sent from my iPhone
> On Aug 26, 2015, at 9:37 AM, Natalia Molotkova
wrote:
EFTA_R1_00842678
EFTA02074401
> Response (Natalia Molotkova) 08/26/2015 09:37 AM
> I can rebook it tomorrow. Will do it under separate record, due to the hotel.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/26/2015 09:36 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful da !
> Customer 08/26/2015 09:36 AM
> Can we ho onge
> Sent from my iPhone
> > On Aug 26, 2015, at 9:35 AM, Natalia Molotkova
wrote:
>>
>>
>>
> > Response (Natalia Molotkova) 08/26/2015 09:35 AM
> > What about the air, should I issue the ticket?
>>
> > Or just holding till tomorrow 4pm?
> > Regards,
> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/26/2015 09:27 AM
> > OK, booking...
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA_R1_00642677
EFTA02074402
>> Customer 08/26/2015 09:12 AM
> > Morning! an c you or requesting letter from Le Bristol.
> > Book this St. Barth's hotel for us and request letter as well! I will pass on this info to
Karyna re deposit...Thank you!
> > On Aug 26, 2015, at 8:51 AM, Natalia Molotkova
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/26/2015 08:51 AM
> > > Morning,
>»
> > > I did request the confirmation and letter of invitation from Le Bristol.
>»
> > > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer
>>>
> > > HOTEL MANAPANY SAINT BARTHELEM
> > ANSE DES CAYEES
> > > SAINT-BARTHELEMY BL 97098
>»
> > > CHAMBRE DELUXE VUE JARDIN
>»
> > PUBLIC RATE **RATE CHG DPST IC-15D
> > > ** 850.00 EFF 25DEC - 07JAN
> > > 595.00 EFF 07JAN - 10JAN
>»
> > > APPROX. TOTAL PRICE 12835.00 EUR
> > INCLUDES TAXES AND SURCHARGES
>»
> > > They do require deposit at the time of booking, which is refundable if you are canceling
by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is
amount of the deposit).
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi• Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/25/2015 07:33 PM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
EFTA_R1_00642878
EFTA02074403
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer 08/25/2015 07:33 PM
> > > right...I remem er t tese rg its eing non refundable now...itinerary is fine...Working
on hotel tomorrow sounds good...thank you!
>»
> > > On Aug 25, 2015, at 7:29 PM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/25/2015 07:29 PM
> > > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only
nonrefundable fare $1188.72
>>>>
> > > > Here is itinerary with United and Windward
>>»
> > > > UA1444 25DEC EWRSXM 915A 225P
> > > > WM 675 25DEC SXMSBH 430P 445P
>>»
> > » WM 636 10JAN SBHSXM 1225P 1240P
> > > > UA1677 10JAN SXMEWR 310P 655P
>>»
> > > > All of our properties are sold out, I will have to check tomorrow morning - will start
at 830am, fro any other hotel options.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>»
> > > > O 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each service
provider before choosing to use that provider
ℹ️ Document Details
SHA-256
624f0091fc544fe96f8480157cecdff9dce90152d204bb3aea247e4344d2e899
Bates Number
EFTA02074384
Dataset
DataSet-10
Document Type
document
Pages
52
Comments 0