podesta_email_14616.txt

podesta-emails 866 words email

P17 P19 V16 D6 V11

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Welcome to the first tech report of 2016. This covers the last two weeks. Next week's report will include a tracking spreadsheet for Q1 projects. As always, send feedback to me (hannon@) and Ahna (arao@). Weeks starting December 21st & December 28th Archive of previous Weekly Reports <https://docs.google.com/document/d/1QfJQgg1QImpPVyDPwCTsFGVIOK8ZkA1lntkRqsn3dJc/edit#> Wins: - Operationalize our mailer: Balloon <http://balloon.hfa.io>, a mass mailer built and supported by HFA, is now self-service. This allows the email team to build emails themselves instead of relying on engineering to do so. This will serve as a backup for them to send email in the event Silverpop goes down, or in cases where faster sends leads to more money raised. - Homepage Experiment: We increased donations for visits to the homepage 7% by bringing the donation module higher up on the page, just under the picture of Hillary Clinton at a rally. This change has now been made for all visitors to the homepage. - Custom Lightboxes: We have doubled signup conversions on the Feed with custom lightboxes. Headlines on each lightbox are now customized to match the content of the Feed post (ex. gun violence prevention post is paired with a custom lightbox that says “Enough is enough: Let’s end gun violence.” Updates: - Q1 planning: Planning for Q1 started 5 weeks ago with stakeholder brainstorms. We will complete Engineering effort estimation and release/dependency planning this week, present proposed plans to stakeholders (Thurs Jan 7 @ 3:30pm) and review the proposed plan with Robby (Friday, Jan 8). If you are not on the Thursday invite but would like to be, please email Steph (hannon@). - Donate: We have made good progress on improving the sign-in/sign-up flow related to Quick Donate and will be A/B testing the new flow by Saturday. We also completed the Silverpop tracking events which allows Team Email to send special emails to abandoned donors reminding them to come back and finish their donation. The majority of email traffic and all of ads traffic is now directed to New Donate, and our goal is to be completely off of Wagtail by February. - Airwolf/Automated email: The organizing engineering team is working on the next round of changes to our VAN chrome extension that will allow field organizers to turn on automated emails like event RSVP reminders. We have some prototype emails (#1: attempt to reconnect with a volunteer after 10 failed attempts, and #2 a principal event thank you email) that we should be wrapping up work on very soon. - Gerard visits Vegas! Last Tuesday and Wednesday, Gerard attended the Nevada GOTC training to get field organizers across the Silver State trained up on how to use Reporter, our caucus night app. We're hoping to get the Nevada version of the app done this week so we can roll the app out to Nevada organizers. - DNC Update: We have been setting up monitoring tools on the HFA cluster. We’ll be implementing some system improvements to the network and disk usage in this cluster over the next 2 weeks, which we’re hoping will create significant performance improvements. We’ll also be increasing the number of nodes in use, which should improve system stability. - Facebook share: We released the sticky share Facebook footer on mobile. It is a Facebook share button that follows as the user scrolls down the Feed post. Outages: - Fastly outage: From 4:55 p.m. to 5:43 p.m. ET on Dec 31, users experienced intermittent issues connecting to our website and completing donations, signups, or other actions. Our error logs indicate that fewer than 100 individuals received error pages on our website, and fewer than 30 donations were affected. Remediation items on our side include exploring a lightweight donation page that doesn’t rely on Fastly’s infrastructure to redirect traffic to in the case of a widespread, prolonged outage. Full post-mortem can be foundhere <https://docs.google.com/a/hillaryclinton.com/document/d/1Ld1_aodbPudHkvRm0-vEdx7cGrvi1Nh8eGheuQX8LXM/edit?usp=sharing> . Hiring update: - Welcome Beth: We are excited to welcome Beth, a frontend engineer, to the donate agile team! She comes to us from Twitter in Boston. - Welcome Derek: We are also thrilled to welcome Derek Parham, new Director of Engineering. Derek pioneered Google Apps for Work and led engineering from 1 to 100 engineers. He spent the last four years building startups and advising / investing. - Evolving agile teams (see diagram here) <https://docs.google.com/drawings/d/10O04nU15T6x5yWPsv6mTSbaxx1z1SxzHzWCSkpeLtNI/edit> : Going forward, Derek and Kyle will share responsibility for co-leading the engineering team and they will each sponsor / support specific agile teams. Kyle will continue with Donations, CMS, both Organizing teams and Uniform. Derek will take on Data Infra, Ops, Ema, Mobile, and Platform Services.