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📄 Extracted Text (625 words)
From: Richard Kahn
To: Eileen Rollins -4
Cc: Karyna Shuliak -4=linff>, Kathryn Ma ,
Daphne Wallace , Bella Klein
Subject: Re: Your order from ducduc Shipped!
Date: Wed, 27 Jun 2018 18:56:16 +0000
i never heard back from you yesterday regarding shipping / crating issue
please advise
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cel
On Jun 19, 2018, at 1:31 PM, Eileen Rollins -4 > wrote:
Hello,
Just so I understand you want a refund?
Thank you.
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790
T:
www.ducducnyc.com
www.thenewtraditionalists.com
From: Richard Kahn Imailto:
Sent: Tuesday, June 19, 2018 12:41PM
To: Karyna Shuliak
Cc: Eileen Rollins; Kathryn Magagna; Daphne Wallace; Bella Klein
Subject: Re: Your order from ducduc Shipped!
eileen i just left you a voicemail
waiting until july 4th is not acceptable
EFTA00544737
it is now almost 12 weeks we are waiting on these beds..
please look into delivering sooner or if that cannot be done then lets discuss refunding our money
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell
On Jun 18, 2018, at 9:28 AM, Karyna Shuliak < wrote:
Good morning Eileen,
Is it possible to get it done by the end of this week?
Thank you,
Karyna
On Jun 18, 2018, at 8:19 AM, Eileen Rollins
> wrote:
Good morning,
We do apologize for the error and have corrected it.
I have been in contact with White Glove Transportation and everything is being crated and will
be delivered prior to the 4111 of July.
Thank you for your patience and have a great day.
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790
T:
www.ducducnyc.com
www.thenewtraditionalists.com
From: Karyna Shuliak [math°
Sent: Friday, June 15, 2018 5:14 PM
To: Eileen Rollins; Kathryn Magagna
EFTA00544738
Cc: Richard Kahn; Daphne Wallace; Bella Klein
Subject: Re: Your order from ducduc Shipped!
Dear Kathryn and Eileen,
Based on the phone call with Eileen earlier today, I understand that you made a mistake and did not crate the
beds before shipping.
Please provide the new date when the furniture will be created and shipped. I would like for it to be done by
the end of next week.
Thank you,
Karyna
On Jun 15, 2018, at 7:53 AM, Eileen Rollins < > wrote:
<image003.jpg>
Congratulations! Your ducduc order shipped.
ORDER 100432
SHIPPED 6-14-18
CARRIER White Glove Transportation
BOL 123810
It will be delivered v a the carrier listed above — they will call the orders shipping contact to schedule a
delivery appointment.
CARRIER CONTACT
Special Moving Services
White Glove Transportation
IMPORTANT! Please inspect ALL signing for the delivery.
f there is any damage please note he issue on the Bill of Lading. If there is significant damage you
may refuse the deliver . The shi er will report the issue to us, but please call Customer Service and let
hem know as well We stand behind all of our products and will work with you to
resolve the issues.
Please keep in mind that transit times vary according to final destination.
Tri-State (NY, NJ, CT) delivery: within 3 business days
Greater US delivery East of the Rockies: 7-14 business days
Greater US delivery West of the Rockies: 14-21 business days
If you have any other questions at all please call us at Dr
Sincerely,
Client Services
<image005.jpg>
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790
T:
EFTA00544739
www.ducducnyc.com
www.thenewtraditionalists.com
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790
T:
www.ducducnyc.com
www.thenewtraditionalists.com
EFTA00544740
ℹ️ Document Details
SHA-256
66bebb30e7eaa548b325de0e63627cc9e194e2cd6112ec6afcf80c30387935f2
Bates Number
EFTA00544737
Dataset
DataSet-9
Type
document
Pages
4
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