EFTA02080717.pdf

To: personalgenius.us] From: Sent Thur 4/2/2015 4:39:42 PM Subject Re: Office number comes in as "Unknown' nothing in U under contacts that are empty..and "show caller ID" is ON...and Yes, I for sure restarted my phone a few times over the weekend...i was having text trouble at one point so I powered down... On Apr 2, 2015, at 12:36 PM, James ce I personal genius _.personalgenius.us> wrote: It's a weird one. Can you scroll down to U in your contacts or all the way to the bottom to see if there arc any empties? On the phone Settings > Phone > Show My Caller ID > On (?) this shouldn't affect incoming calls, but.... Have you restarted the phone recently? James Ce your Personal Genius Professional 10.6 +1 http: persona genius.us On Apr 2, 2015, at 12:28 PM, wrote: when I search for "Unknown' in my contacts it says "no results"...I will be on holiday all next week! I would love to be able to meet you on this however...we can circle back when I return...I read up on it a bit and wonder if it is an ATI' issue? I just don't get it cause it was working fine.. On Apr 2, 2015, at 11:47 AM, james ce I personal genius M g, eniusAis> wrote: Can you search your contacts (on the phone) for a contact card named "Unknown" or any without names? It's unlikely, but it would be the simplest explanation. EFTA_R1_00663545 EFTA02080717 Are you going to be in the office next week? I'm in jury duty today and tomorrow (at least). It would be easiest if we were there so we could test directly. James Ce your Personal Genius fessional 10.6 +1 htl Everyone from the office now comes in as "Unknown"... On Mar 31, 2015, at 11:24 AM, fames ce I personal genius Wpersonalgenius.us> wrote: Does it make a difference who is calling you — Bella vs Rich vs Bebe? James Ce your Personal Genius E Certified Support Professional 10.6 +1 (347) 827-0622 http://personalgenius.us On Mar 31, 2015, at 10:29 AM, wrote: yes, that is correct... I am in the office today and I just had Bella and Bebe check their cell phones to see how calls from here EFTA_R1_00063546 EFTA02080718  come to their cells...they see the office number come up... On Mar 31, 2015, at 10:20 AM, fames ce I personal genius Unlit= m Let me get back to you on that. Is this calls from 51st office to your cell? James Cc your Personal Genius C Certified Support Professional 10.6 +1 htt .us On Mar 31, 2015, at 9:56 AM, wrote: HI james...the office number used to come to my cell phone labeled as HBRK or Bella or however I have it in my contacts...now when anyone from the office calls me, it shows up "unknown"...can I fix this? :) lesley EFTA_R1_00663547 EFTA02080719