EFTA00127544.pdf

Service Request #25765 Cameras are lagging when viewed on the workstation running the Control Launch Application Status: Closed Customer: POOP MCC New York MS0109 (130104.001) Priority: P3 (Next Day) Contact: Type: Service Contract Assigned To: Jeff Cranes, Jeff McKenzie Service Location: Main Location 150 PARK ROW NEW YORK, NY 10007 Date Created: Oct 3. 2019 Bill To: F8OP MCC New York MS0109 (130104.001) Next Appt.: 150 PARK ROW NEW YORK, NY 10007 PO #: Additional Information & Custom Fields: Is this a emergency request: No Is the system in question under any warranty: What is the system in question : When was the problem first 10103(2019 discovered: PO Number: Who reported the problem initally: Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: NO Is there power to the device in YES question: Do you have a spare device on YES site: Can you send a picture of the N/A device: Has any work been done in the NO area involved: Can you describe what is or is not When viewing multiple IP cameras from the Control Application severe video lagging occurs. happening: Material Required For Request: N/A Who Requested the service call : Detailed Description: Hughwon called about the cameras lagging when viewing in the Control Application. Schedule EFTA00127544  When Assigned To Comment Oct 3, 2019, 8-11am Jeff Cranor, Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00127545