📄 Extracted Text (277 words)
Subject: RE: Fwd: DB cash
From: Cynthia Rodriguez >
Date: Fri, 05 Jan 2018 18:58:41 -0500
To: Bella Klein <
Hi Bella,
I have escalated this issue to our operational management team. They are looking into this issue as
the card does in fact have the correct $12k withdrawal limit as previously confirmed. I will revert
back first thing Monday with an update. Thank you.
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From: Bella Klein <
Date: Friday, Jan 05, 2018, 12:21 PM
To: Cynthia Rodriguez <
Subject: Fwd: DB cash
Cynthia, We made multiple attempts to withdraw any amount in the range of $1001 and $2997. Did not w
ork. Please advise.
Thank you,
Bella
Tel:
Begin forwarded message:
From: Bella Klein <
Subject: DB cash
Date: January 5, 2018 at 12:14:50 PM EST
To: Richard Kahn
Cynthia confirmed that we can withdraw 3k cash, the problem might be that the ATM machine automatica
Ily is charging $3 transaction fee, that DB void when posted to the account, but total for withdrawa
1 becomes $3003 and transaction is declined. Next time please try to withdraw cash under $2997, it s
hould work.
Thank you,
Bella
Tel:
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EFTA01352861
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