EFTA00332391.pdf

From: Natalia Molotkova To:' ' Subject: change Ticket (Rec. Loc [Email Ref: 160106-000146] Date: The, 05 Jan 2016 19:25:33 +0000 Attachments: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE enturion Banner Response (Natalia Molotkova) 01/05/2016 02:25 PM Thank you!!! New ticket is on its way. Non refundable, change fee is 150.OOEUR. Due to ticket is going to be issued on American Airline stock, in case of cancellation credit for the future, but new trip has to originate in Europe. Regards, Natalia Molotkova Centurion Relationship Manager I loin • Monday through Friday 9:00am to 5:30pm EST Customer (=Ella 01/05/2016 01:27 PM yes, issue the new AA ticket and cancel the KLM ...i understand we lose the money...thanks Response (Natalia Molotkova) 01/05/2016 01:20 PM Ok, and the KLM will be lost, non refundable. Fare with Americans went up to 803.26USD, non refundable. May I cancel KLM and issue new with AA? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/05/2016 01:06 PM HI...sorry I see the email you sent earlier now ...Lets book her on the first option below for $795.66 please ...thanks 1 BA 1535 07JAN CDG JFK 1000A 1255P OPERATED BY AMERICAN AIRLINES INC. EFTA00332391 2 AA 8986 13JAN JFK HEL 0545P 0850A OPERATED BY FINNAIR OYJ 2 AY 153 14JAN HEL SVO 0930A 1205P TOTAL FARE - USD 795.66 Response (Natalia Molotkova) 01/05/2016 12:56 PM I emailed you options to arrive by 1pm to NYC on the 6th On the 7th from Paris we can do 1 BA 1535 07JAN CDG JFK 1000A 1255P OPERATED BY AMERICAN AIRLINES INC. 2 AA 8986 13JAN JFK HEL 0545P 0850A OPERATED BY FINNAIR OYJ 2 AY 153 14JAN HEL SVO 0930A 1205P TOTAL FARE - USD 795.66 From Geneva will be $3690.96 UA 957 07JAN GVAEWR 915A 1230P /DCUA UA 956 13JAN EWRGVA 540P 725A 14JAN LX1336 14JAN GVADME 900A 235P /DCLX Still check evening on the 6th? Regards, Natalia Molotkova Centurion Relationshi• Mana er Hours: Monday through Friday 9:00am to 5:30pm EST Customer (MIIMIll ) 01/05/2016 12:54 PM any luck? Jeffrey is questioning me on this... Response (Natalia Molotkova) 01/05/2016 11:41 AM On the 7th from Paris we can do 1 BA 1535 07JAN CDG JFK 1000A 1255P OPERATED BY AMERICAN AIRLINES INC. 2 AA 8986 13JAN JFK HEL 0545P 0850A OPERATED BY FINNAIR OYJ 2 AY 153 14JAN HEL SVO 0930A 1205P EFTA00332392 TOTAL FARE - USD 795.66 From Geneva will be $3690.96 UA 957 07JAN GVAEWR 915A 1230P /DCUA UA 956 13JAN EWRGVA 540P 725A 14JAN LX1336 14JAN GVADME 900A 235P /DCLX Still check evening on the 6th? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer ( 01/05/2016 11:39 AM thanks so much! Response (Natalia Molotkova) 01/05/2016 11:35 AM You did mention that in your first email, and I forgot, re-checking... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer (=Ma) 01/05/2016 11:33 AM she is still arriving too late on the 7th...we either need to get her in evening of the 6th or moming/early afternoon of the 7th (fpm latest to arrive NY please on 7th)... Response (Natalia Molotkova) 01/05/2016 11:28 AM To get better fare, we will have to go with another option on teh return. From Paris best coach fare is with American Airlines adn Finnair 1 AA 755 07JAN CDG PHL 1100A 0200P 1 AA 2073 07JAN PHL LGA 0335P 0429P EFTA00332393 2 AA 8986 13JAN JFK HEL 0545P 0850A OPERATED BY FINNAIR OYJ 2 AY 153 14JAN HEL SVO 0930A 1205P TOTAL FARE - USD 797.36 From Geneva - British Airways 1 BA 725 07JAN GVA LHR 1030A 1115A 1 BA 177 07JAN LHR JFK 0105P 0405P 2 BA 176 13JAN JFK LHR 0720P 0710A 2 BA 233 14JAN LHR DME 0835A 0330P TOTAL FARE - USD 759.76 Regards, Natalia Molotkova Centurion Relationship Manager I lours: Monday through Friday 9:00am to 5:30pm EST Customer (MMII :) 01/05/2016 11:24 AM yes, check about just doing a whole new ticket would be great! return can remain the same...thanks Response (Natalia Molotkova) 01/05/2016 11:16 AM No matter what I am pricing - from Geneva (connection) or from Paris - direct - the lowest fare will be in business at 11 000, original was 1143.72, plus 240.00EUR change fee (still not even sure if I can chance the route, checking with ticketing...) Do you want me to try to create new reservation at a lower fare may be with different airline? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA00332394 Customer (I ) 01/05/2016 10:45 AM thanks Response (Natalia Molotkova) 01/05/2016 10:41 AM Checking... Regards, Natalia Molotkova Centurion Relationshi• Mana•er Hours: Monday through Friday 9:00am to 5:30pm EST Customer (j ) 01/05/2016 10:30 AM Morning Natasha...we need to change outbound ticket...she is in Europe now and can depart from Geneva or Paris to NY on Jan 7th (she needs to arrive early in the day, 2pm latest) I think this ticket wasarestricted so not sure what the best idea is to save money...Another option would be for to arrive evening of Jan. 6th still from Geneva or Paris...Please help! thank you! Lesley Begin forwarded message: From: "American Express Travel" <[email protected]> Subject: Invoice 2407667 for 07JAN16 Date: December 28, 2015 at 9:44:55 PM EST To: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact American Express Travel Service. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your American Express Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: Thursday 07 Jan 16 Other Information CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT EFTA00332395 Other Information A VISA IS REQUIRED FOR ENTRY INTO USA Flight Information Date 07 Jan 2016 Airline KLM Royal Dutch Airlines Airline Record Locator Flight/Class KL3179 K Economy Class Origin Moscow, Sheremetyevo Destination Amsterdam, Schiphol Departing 02:45 PM Arriving 04:20 PM Departure Terminal Terminal F - International Estimated Time 3 Hrs 35 Mins Stops Non-stop Seats 11A Confirmed Flight Information Date 07 Jan 2016 Airline KLM Royal Dutch Airlines Airline Record Locator Flight/Class KL643 H Economy Class Origin Amsterdam, Schiphol Destination New York, John F Kennedy International Departing 05:15 PM Arriving 07:40 PM Arrival Terminal Terminal 4 Estimated Time 8 Hrs 25 Mins Stops Non-stop Seats 35A Confirmed Wednesday 13 Jan 16 Flight Information Date 13 Jan 2016 Airline KLM Royal Dutch Airlines Airline Record Locator Flight/Class KL642 U Economy Class Origin New York, John F Kennedy International Destination Amsterdam, Schiphol Departing 05:50 PM Arriving 06:55 AM / 14 Jan 2016 Departure Terminal Terminal 4 Estimated Time 7 Hrs 5 Mins Stops Non-stop EFTA00332396 Seats 20A Confirmed Thursday 14 Jan 16 Flight Information Date 14 Jan 2016 Airline KLM Royal Dutch Airlines Airline Record Locator Flight/Class KL903 Y Economy Class Origin Amsterdam, Schiphol Destination Moscow, Sheremetyevo Departing 11:40 AM Arriving 05:00 PM Arrival Terminal Terminal E - International Estimated Time 3 Hrs 20 Mins Stops Non-stop Seats 21F Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review http://www.visacentral.com/amexfor the most up to date and accurate entry/exit requirements for your travel destination. 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