📄 Extracted Text (2,401 words)
To: avel[[email protected]]
From:
Sent: Thur 6/21/2018 2:44:48 PM
Subject: Re: Missed a flight for Bach's.
the only 2 legs I do not see scats confirmed for is on July I I for Mira and the kids. ..Joscha has 12
C and then 18C...is this still in the works for Mira/kids?...can we get scats for those Lufthansa
flights?
/ • " Molotkova
wrote:
Lufthansa used money we already paid for flight on July 5 for new July 4th flight. We are all set.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
morning! thank you! :)
On Jun 21, 2018, at 9:18 AM, Natalia Molotkov vrote:
Working on seats now.
Regards,
Natalia (Natasha) Molotkova
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Please issue the tickets for the flights shown below for July 4...etc....thanks
On Jun 20, 2018, at 6:08 PM, Natalia Molotkova wrote:
International portion Mr. Bach
Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $300.00.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare
• Code share: LUFTH CITYLINE
• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m
Departing: Boston Logan Intl Airport, (BOS) at 8.10pm
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Arriving: Munich Airport, (MUC) at 9.25am
Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m
Departing: Munich Airport, (MUC) at 10.40am
Arriving: Pisa Intl Airport, (PSA) at 11.55am
• Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m
Departing: Barcelona Intl Airport, (BCN) at 1.50pm
Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm
Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m
Departing: Frankfurt am Main Airport, (FRA) at 5.55pm
Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm
Family:
Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $5834.13.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare
• Code share: LUFTH CITYLINE
• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m
Departing: Boston Logan Intl Airport, (BOS) at 8.10pm
Arriving: Munich Airport, (MUC) at 9.25am
Fri 05 Jul - Lufthansa 1950 - Economy - lh 10m
Departing: Munich Airport, (MUC) at 10.40am
Arriving: Pisa Intl Airport, (PSA) at 11.55am
• Wed 15 Aug - Lufthansa 183 - Economy - 1h 10m
Departing: Berlin Tegel Airport, (TXL) at 10.45am
Arriving: Frankfurt am Main Airport, (FRA) at 11.55am
Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m
Departing: Frankfurt am Main Airport, (FRA) at 1.05pm
Arriving: Boston Logan Intl Airport, (BOS) at 3.OOpm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
11.011101.
(877) 877-0987
Hours: Mon through Friday 9AM-530PM EST
Yes. All this sounds good. If we must pay for the new seats, ok.
Sent from my iPhone
On Jun 20, 2018, at 5:53 PM, Natalia Molotkova ote:
See what you can do for us that costs us the least amount of money. Appreciate it
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Sent from my iPhone
On Jun 20, 2018, at 5:42 PM, Natalia Molotkova ote:
New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued ticket at 177
For family - total 5834.13 (we paid $6021.13).
New flight will be
LH 425 04JUL BOS MUC 810P 925A 05JUL
LH1950 05JUL MUC PSA 1040A 1155A
OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee.
I probably will be leaving at 630pm.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
If I void tickets to avoid change fee, yes, we will have to pay again. If we change tickets with change fee, we
change fee is higher than seat fee, I can try to talk to LH and see if they can use money we paid fro the seats
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
they would all fly out on July 4...yes, on the seats...argh...we would need to purchase new seats...
On Jun 20, 2018, at 5:28 PM, Natalia Molotkova wrote:
Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can be change
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one that is on tt
landing on July 5...Lufthansa #425 then on to #1950....what a pain! and we bought seats....can we change
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On Jun 20, 2018, at 9:30 AM, Natalia Molotkov rote:
Super. Issue please
Sent from my iPhone
On Jun 20, 2018, at 10:32 AM, Natalia Molotkov ote:
Excellent! Thank you for checking. We always like to save money!!
Sent from my iPhone
On Jun 20, 2018, at 10:14 AM, Natalia Molotkov wrote:
Family:
International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with $300.00 change
European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee EUR70.00
Grand total $6941.13.
Regards,
Natalia (Natasha) Molotkova
Flours: Mon through Friday 9AM-530PM EST
is actually cheaper to issue separate tickets: International and European.
r. ac - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is $300.00, Eur
70.00 change fee).
Pricing family - also cheaper.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
Agree...
put him in coach with his family. Small kids...I know they all want to be together...thank you!
On Jun 20, 2018, at 9:30 AM, Natalia Molotkov wrote:
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I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below
Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in cr
$4094.21, if I put him in coach with family - fare is $4503.21. Please advise.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
OMG, I checked and double checked, and still missed it, fixing.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
ipippipmmo
Hours: Mon through Friday 9AM-530PM EST
Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email
Sent from my iPhone
Begin forwarded message:
From: Mira Voigt
Dat
To:
Subject: Itinerary for BACH/J0SCHA 05JUL18 OZVGPO
Hell' thank you for your quick reply! There is one flight missing ( flight Munich to Berlin).
If you combine the flight Pisa - Munich-Berlin the connection attached should work fine.
It might be better to flight one day earlier in Pisa (we forgot to count in the time delay).
Everything else looks fine.
Thank you very much!!!
Have a wonderful summer!
All the best,
Mira and Joscha
8:10 pm — 9:25 am
Boston - Munich
Lufthansa 425 Wide-body jet Airbus A340-605
Change planes in Munich (MUC)
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10:40 am — 11:55 am
Munich - Pisa
Lufthansa 1950 Regional jet • Canadair Regional Jet 900
Operated by Lufthansa CityLine
Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8)
12:40 pm — 2:00 pm
Pisa - Munich
Lufthansa 1951 • Regional jet • Canadair Regional Jet 900
Operated by Lufthansa CityLine
Change planes in Munich (MUC)
3:00 pm — 4:05 pm
Munich - Berlin
Lufthansa 2042 Narrow-body jet Airbus A320-100/200
Berlin - Frankfurt-Boston ( 1 adult, 2 kids age 4 and 8)
Anfang der weitergeleiteten Nachricht:
Von
Betre : r: inerary or 05JUL18 OZVGPO
Datum: 19. Juni
An: Joscha Bac , Mira Bach
Please double check the flights for accuracy...confirm back to me and I will purchase! :) Lesley
Begin forwarded message:
From: "American Express Travel" <jtineranr_©myrnextravel.com>
Subject: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO
Da • un 1 1 1 :4 : 1 EDT
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot acce
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office by 7:30 AM on June 20, or this entire reservation will automatically cancel.
Thursday 05 Jul 18
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date 05 Jul 2018
Airline Lufthansa
Airline Record Locator NFRKYL
Flight/Class LH 425 Y Economy Class
Origin Boston, Logan International
Destination Muenchen, Franz Josef Strauss
Departing 08:10 PM
Arriving 09:25 AM / 06 Jul 2018
Departure Terminal Terminal E
Arrival Terminal Terminal 2
Estimated Time 7 Hrs 15 Mins
Stops Non-stop
Confirmed
Friday 06 Jul 18
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Flight Information
Date 06 Jul 2018
Airline Lufthansa
Airline Record Locator NFRKYL
Flight/Class LH 1950 T Economy Class
Origin Muenchen, Franz Josef Strauss
Destination Pisa, Galileo Galilei
Departing 10:45 AM
Arriving 11:55 AM
Departure Terminal Terminal 2
Estimated Time 1 Hr 10 Mins
Stops Non-stop
Confirmed
Wednesday 11 Jul 18
Flight Information
Date 11 Jul 2018
Airline Lufthansa
Airline Record Locator NFRKYL
Flight/Class LH 1951 T Economy Class
Origin Pisa, Galileo Galilei
Destination Muenchen, Franz Josef Strauss
Departing 12:40 PM
Arriving 02:00 PM
Arrival Terminal Terminal 2
Estimated Time 1 Hr 20 Mins
Stops Non-stop
Confirmed
Sunday 02 Sep 18
Flight Information
Date 02 Sep 2018
Airline Lufthansa
Airline Record Locator NFRKYL
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Flight/Class LH 2035 Y Economy Class
Origin Berlin, Berlin-Tegel / Otto Lilienthal
Destination Muenchen, Franz Josef Strauss
Departing 11:00 AM
Arriving 12:10 PM
Arrival Terminal Terminal 2
Estimated Time 1 Hr 10 Mins
Stops Non-stop
Confirmed
Flight Information
Date 02 Sep 2018
Airline Lufthansa
Airline Record Locator NFRKYL
FlighUClass LH 1812 Y Economy Class
Origin Muenchen, Franz Josef Strauss
Destination Barcelona, El Prat De Llobregat
Departing 12:50 PM
Arriving 02:50 PM
Departure Terminal Terminal 2
Arrival Terminal Terminal 1
Estimated Time 2 Hrs
Stops Non-stop
Confirmed
Saturday 08 Sep 18
Flight Information
Date 08 Sep 2018
Airline Lufthansa
Airline Record Locator NFRKYL
Flight/Class LH 1131 W Economy Class
Origin Barcelona, El Prat De Llobregat
Destination Frankfurt, Frankfurt International
Departing 01:50 PM
Arriving 04:00 PM
Departure Terminal Terminal 1
Arrival Terminal Terminal 1
Estimated Time 2 Hrs 10 Mins
Stops Non-stop
Confirmed
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Flight Information
Date 08 Sep 2018
Airline Lufthansa
Airline Record Locator NFRKYL
Flight/Class LH 420 W Economy Class
Origin Frankfurt, Frankfurt International
Destination Boston, Logan International
Departing 05:55 PM
Arriving 08:20 PM
Departure Terminal Terminal 1
Arrival Terminal Terminal E
Estimated Time 8 Hrs 25 Mins
Stops Non-stop
Confirmed
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Mira Bach
Mira Voigt I sta e desi n and illustration
www.mira-voicit.de
Mira Bach
Mira Voigt I stage desi n and illustration
www.mira-voiet.de
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ℹ️ Document Details
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85e87304ff044a0916bfbd9fca355ff7fd515f7c509f705f93cbea3c65e32b43
Bates Number
EFTA02250807
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