EFTA02301481.pdf

From: Sent: Wednesday, February 8, 2012 4:15 PM To: MICHAEL LADENHEIM Cc: Hello Bernie and Mike, I think whatever =ew installer you intend to send to try and fix this job should come to =ust have a look at the issues first to see if they can even fix them, =nd if they can, they can come to the job prepared with the proper =aterials needed. We don't need to waste anymore time than we have =o. =nbsp; =nbsp; These 2 show how the design is crooked; it veers to the =eft. If you notice in the second photo, this is of the adjacent wall to =he cabinets, it is also skewed; the black diamonds are gradually =etting smaller against the wall. So, if it's crooked against both the =all and the cabinets, it would be safe to conclude that the flooring is =ndeed skewed itself, not that the cabinets or wall is =kewed. =nbsp; There are =ears in the material in several of the corners. Not sure how this will =e fixed? I understand caulking will help the edges look finished, but =t won't hide the =ears. Where to begin =n these. If it was temporarily put down to avoid someone tripping, why =as it glued down? and very meticulously small triangular pieces were =ut to fill in the small spaces. Why bother cutting so many small little =ieces to fit in the holes if temporary? I don't buy it. Your =xplanation doesn't make any sense. There is no excuse for =his. There are =ubbles popping up in several areas of the flooring. How does that get =ixed? The floor is covered with blobs of glue everywhere as well =ecause the installer didn't have any clean up solution for the glue. =ow is that possible?? Seams =oming up, and more tears in the material at the =orners Tear in the =aterial, and in second photo, another "cut and paste" job in the =orner. More cuts and =ears where there shouldn't be. EFTA_R1_01169590 EFTA02301481