EFTA02091781.pdf

To: From: Andrew M Scott Sent Mon 11/3/2014 7:47:36 PM Subject: FW: Request Refund quote for Record Locator Hello Lesley, It's my hopes your work is starting well. This E-mail is in regards to Ms. reservation. Our Ticketing Department has discovered the ticket WILL NOT have any value if you wanted to refund the ticket. If you have any questions or concerns, please feel free to call or E-mail me and I will be more than happy to help you. Andrew Scott I Executive Travel Counselor - TBS American Express Travel & Lifestyle Services 10375 Centurion Parkway, 2nd floor Jacksonville, Florida 32256 `.frt 904-565-7041 ext. 57228 E Andrcw.m.scottiteexo.com From: SCU Refunds Sent: Monday, November 03, 2014 1:10 PM To: CTS Team Two; Andrew M Scott; TLS MBO US Subject: RE: Request Refund quote for Record Locator Hi Andrew, EFTA_R1_00689405 EFTA02091781 Thank you for your e-mail to SCU Refunds for queries of Partial refunds. As per used fare calculation No refund due . According to base fare ,it has been used more than base fare . WPS12/13/14$B06AUGICXP« BASE FARE EQUIV AMT TAXES/FEES/CHARGES TOTAL 1- PLNI7675.00 USD5682.00 336.10XT USD60 I 8.10ADT XT 234.90YQ I7.S0US 5.50YC 7.00XY 5.00XA 5.60AY 19.30XW 0.20ND 10.40DE 27.70RA 3.OOXF 17675.00 5682.00 336.10 6018.10TTL ADT-01 J77OW WAW LH X/FRA LH X/HOU LH ABQ M5839.71NUC5839.71END ROE3.02669 XFIAH3 FL RESTR/CANX BA FOC/CHG BA FOC VALIDATING CARRIER - LH NO refund due From: CTS Team Two Sent: Monday, November 03, 2014 9:29 PM To: SCU Refunds Subject: Request Refund quote for Record Locator EFTA_R1_00689406 EFTA02091782 We have a client who wanted to know about how much of a refund they would receive, if they decided to refund their employee's ticket. Our client is trying to avoid having to keep up with the "ticket on file" and knowing how much of a refund he can expect will allow him to make that determination. Just to make things interesting, the ticket the passenger is holding, is a ticket which has an exchange associated with it already. Below, I have provided the details need; however, if you need any other information, please feel free to call or E-mail me. Card Card Passenger Record Original Ticket ** Current Live Member Number name Locator number Ticket Number 4.* Jeffrey 3767xxxxxx Epstein " IMPORTANT ** Our client would like to keep the ticket LIVE until they decide on what they would like to do, therefore Please DO NOT process the refund. Please DO NOT cancel the current reservation. EFTA_R1_00889407 EFTA02091783 Again, if you need anything additional, please let me know. Andrew Scott I Executive Travel Counselor - TBS American Express Travel & Lifestyle Services 10375 Centurion Parkway, 2nd floor Jacksonville, Florida 32256 904-565-7041 ext. 57228 E Andrew.m.scoiffitaexp.com Notice: This e-mail message has been sent by an employee or contractor of American Express Global Business Travel ("GBT"), a joint venture that is not wholly-owned by American Express Company or any of its subsidiaries ("American Express"). E-mail from GBT employees and contractors may continue to utilize an American Express domain for some period; however American Express is not responsible for the content of this email, which is controlled by GBT. "American Express Global Business Travel", "American Express" and the American Express Logo are trademarks of American Express and are used by GBT under limited license. Important : Cet email a etc envoye par tin employe ou tin sous-traitant d'American Express Global Business Travel (« GBT »), tine joint-venture qui n'est pas integralement detenue par American Express Company ou l'une de ses filiales (« American Express »). Les emails des employes ct sous-traitants de GBT peuvent continuer dc comporter tin nom dc domains d'American Express pour tine certain periode ; toutefois, American Express n'est pas responsablc du contenu dc cet email, qui est controle par GBT. « American Express Global Business Travel », « American Express » ct le logo American Express sont des marques d'American Express et sont utilisees par GBT aux termes d'une licence limitee. American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you arc not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." EFTA_R1_00689408 EFTA02091784 American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. EFTA_R1_00689409 EFTA02091785