EFTA02065903.pdf

To: Natalia X Molotkov From: Lesley Groff Sent: Mon 12/2812015 9:06:44 PM Subject: Re: Mr. Epstein Jeffrey- Airport Transportation- Ok great. Thx Sent from my iPhonc On Dec 28, 2015, at 4:03 PM, Natalia X Molotkova wrote: lust head from Kijean Dill Front of I louse Manager He said he will respond me by tomorrow morning the latest. Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing <image001.jpg> Behind every great travel moment is a Journeymaker who helped make it happen. Journevmakers.com Fro Sent: Monday, To: Natalia X Molotkova Subject: Re: Mr. Epstein Jeffrey- Airport Transportation- I'm sure he will at some point. This is the second time Jeffrey has done this though. Sent from my iPhone On Dec 28, 2015, at 3:04 PM, Natalia X Molotkova wrote: Sorry, I missed the part that you are cancelling the whole thing. I was trying to talk to them about my first modification. Will call hotel tomorrow morning, will try to talk to the hotel manager. Is he planning to go there someday in the future? EFTA_R1_00618150 EFTA02065903  Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Workin• hours: 9:OOam-5:30•m Monda -Frida <image001.jpg> Behind every great travel moment is a Journeymaker who helped make it happen. Journevmakers.com From Sent: Monday, Decen...... To: Natalia X Molotkova Subject: Re: Mr. Epstein Jeffrey- Airport Transportation- Any word? Sent from my iPhone On Dec 28, 2015, at 10:23 AM, Natalia X Molotkova wrote: Oh, well, I am waiting for the respond from them... Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing onday-Friday <image001.jpg> Behind every great travel moment is a Journeymaker who helped make it happen. Journevmakers.com From Sent: Monday, December To: Natalia X Molotkova Subject: Re: Mr. Epstein Jeffrey- Airport Transportation- EFTA_R1_00618151 EFTA02065904  Good. Thanks. He wound up cancelling the whole trip. I'm sure you saw I called the Hotel myself and asked for a no charge for first night and they would not do it. Hope you have better luck. Sent from my iPhone On Dec 28, 2015, at 10:04 AM, Natalia X Molotkova wrote: I received from the hotel, that there is a charge for modification I made. I received it on December 25. I am trying to argue, due to my system did let me change it without any notification about the charge (and I should get notification). In the past (also with Mandarin Properties), if I can make modification (it was not technically cancellation) in the system and not notice of charge, we are good. I emailed hotel, waiting for replay. Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 9:00am-5:30pm Monday- <image009.jpg> Behind every great travel moment is a fourneymaker who helped make it happen._ Journevmakers.com From: MOMRK Reservations ■ Sent: Friday, To: Natalia X Molotkova; MOMRK Conciergerie Cc: Abdelmajid HARID; Kijean Dill; MOMRK GuestRelations Subject: RE: Mr. Epstein Jeffrey- Airport Transportation- 1)ear Ms. Nloltokova, EFTA_R1_00618152 EFTA02065905  I hope this email fords you well. Kindly note that as per our cancellation policy, all modifications or cancellations has to be done 14 days prior to arrival to avoid a cancellation fee equal to 50% of your total stay amount . I would like to inform you that as per your modification of stay for Mr. Epstein, the amount of EUR 2850 corresponding to the first night cancelled of his stay will be charged to his American Express credit card ending in - 3001, expiration date 08/16, that we have on file. If you have any queries, please do not hesitate to contact our Reservations Department or myself. Yours Sincerely, Sofia Mouahid Travel Advisor Website www.mandatinoriental.com Join us on <image002.png> <image003.png> <image004.p ng> <image005.jpg> Give the gift of Mandarin Oriental. Delight friends and family this season with the Mandarin Oriental Gift Card, available online and at Mandarin Oriental hotels. Mandarin Oriental - The Book, a luxurious new publication celebrating the rich history and heritage of the Group, is also available for EFTA_R1_00618153 EFTA02065906  purchase at Assouline boutiques worldwide and through www.assouline.com. De : Natalia X Molotkova Envoye : jeudi 24 decembre 2015 20:55 : MOMRK Conciergerie Cc : MOMRK Reservation Abdelmajid HARI Kijean Dill Objet : RE: Mr. Epstein Jeffrey- Airport Transportation- Thank you so much!!! Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 9:OOam-5:30pm Monday- Friday <image006.jpg> Behind every great travel moment is a Journeymaker who helped make it happen.. Journevmakers.com From: MOMRK Concier eri Sent: Thursday, Decem To: Natalia X Molotkova Cc: MOMRK Reservations; Abdelmajid HARID; Kijean Dill Subject: RE: Mr. Epstein Jeffrey- Airport Transportation- Dear Natalia, Thank you for your email. I am delighted to provide the updated confirmation for Mr. Epstein arriving on the 26i° now as opposed EFTA_R1_00618154 EFTA02065907  to the 256. Please let us know if there is anything else that we can assist you with. Kind Regards, Kijean llill Front of l louse Manager <image007.jpg> Join us on <image002.png> <image003.png> <image004.p ng> De : Natalia X Molotkova Envoye : jeudi 24 decembre 2015 20:18 A : MOMRK Conciergerie Cc: MOMRK Reservation Objet : RE: Mr. Epstein le rey- Airport Transportation- Is it possible to receive the new confirmation today? It is a Holiday here tomorrow, will be out of the office. Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 9:OOam-5:30pm Monday- Frida <image006.jpg> Behind every great travel moment is a fourneymaker who helped make it happen.. EFTA_R1_00818155 EFTA02065908  Journeymakers.com From: Natalia X Molotkova Sent: Thursday, December 24, 2015 2:38 PM To: 'MOMRK Conciergerie' Cc: MOMRK Reservations Subject: RE: Mr. Epstein Jeffrey- Airport Transportation- Dear Jamila, I just changed reservation for Mr. Epstein to arrival on the 26'h, instead of 251h. Will you be so kind to change the pickup info for the car? It will be same arrival time and tail number, but on December 26' now. Thank you, Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 9:00am-5:30pm Monday- Frida <image006.jpg). Behind every great travel moment is a Journeymaker who helped make it happen._ Journeymakers.corn Sent: Wednesday, December 23, 2015 2:49 PM To: Natalia X Molotkova Cc: MOMRK Reservations Subject: RE: Mr. Epstein Jeffrey- Airport Transportation- EFTA_R1_00618156 EFTA02065909  Dear Ms. Molotkova, Exactly ! this is what I've meant in my previous email, the service is well arranged with stars aviation services agents Yours Jamila Bousbaa Concierge Join us on <image002.png> <image003.png> <image004.p ng> <image008.jpg> Experience the art of hospitality in the heart of Milan. Fusing contemporary Milanese design with timeless oriental luxury, the new Mandarin Oriental. Milan occupies four elegant 18" century buildings, and has 104 rooms and suites an eclectic choice of restaurants and a holistic spa. This perfect urban retreat is just steps away from La Scala, and offers an impeccable combination of comfort, elegance and style. For reservations, visit www.mandarinoriental.com, De : Natalia X Molotkova Envoye : mercredi 23 decembre 2015 19:45 A : MOMRK Conciergeri Cc : MOMRK Reservatio Objet : RE: Mr. Epstein Jeffrey- Airport Transportation- Dear Jamila, EFTA R1_00818157 EFTA02065910  FBO is Stars Aviation Services. Natalia (Natasha) Molotkoval Relationship Manager American Express Centurion Servicing Working hours: 9:00am-5:30pm Monday- cimage006.jpp Behind every great travel moment is a Journeymaker who helped make it happen._ Journeymakers.com F m: M MRK on i t r Sent: Wednesday, Decem er , • To: Natalia X Molotkova Cc: MOMRK Reservations Subject: Mr. Epstein Jeffrey- Airport Transportation- Dear Nis. Molotkova, Sunny greetings from Marrakech and Mandarin Oriental, Marrakech. First of all, we would like to thank Mr. Epstein for choosing Mandarin Oriental, Marrakech for their upcoming stay in Marrakech. Please find attached the transportation confirmation for their stay. Please let me know if there is anything that we can assist with before their arrival! I wish Mr. Epstein safe travel and look forward to welcoming them to our beautiful property. Kindly note that a MERCEDES CLASS S EFTA_R1_00618158 EFTA02065911  will be organized for both arrival and departure days and a MERCEDES CLASS V will be offered for the luggage . Regarding the fast track service, please note that it is arranged as well. Also, please note that there is several FBO in Marrakech for NET_IETS planes. All is in order Until then, I remain at your entire disposal for any further assistance. Looking forward to hear from you. Yours sincerely Jamila Bousbaa Concierge Join us on <image002.png> <image003.png> <image004.p ng> <image008.jpg> Experience the art of hospitality in the heart of Milan. Fusing contemporary Milanese design with timeless oriental luxury, the new Mandarin Oriental. Milan occupies four elegant 18th century buildings, and has 104 rooms and suites, an eclectic choice of restaurants and a holistic spa. This perfect urban retreat is just steps away from La Scala, and offers an impeccable combination of comfort, elegance and style. For reservations, visit www.mandarinoriental com EFTA R1_00818159 EFTA02065912  American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouto le commentaire suivant le Ce courtier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilogies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courtier ou de toute piece jointe est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courtier et les pieces jointes. Merci. American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by EFTA_R1_00818180 EFTA02065913  reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosurc, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have reccivcd this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following EFTA_R1_00818161 EFTA02065914  annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Cc courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette EFTA_R1_00618162 EFTA02065915  communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following annotations "This message and any attachments are solely for the intendcd recipient and may contain confidential or privileged information. If you arc not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following annotations "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. EFTA_R1_00818163 EFTA02065916