📄 Extracted Text (1,392 words)
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force
INC0012352428 AC; 42953424,42953758, 42959295, 35269691, 44129244,
42953424, 42966807, 42953467 [I]
From: Naveen Bagaria
Date: Fri, 26 Apr 2019 13:43:36 -0400
To: Ankit-Kumar Sharma
Stewart Oldfield >,
Bradley Gillin
Monica Gilkinson
Rachel Wachs
Cc: [email protected]
Classification: For internal use only
Hi Team,
Please not to select Instruction Via as Original Letter and attached the PDF
for TAG team's reference.
Regards
Naveen Bagaria
COO - Wealth Management Operations
DBOI Global Services Private Limited
Please send all Banking related queries to our new Group E-mail ID -
[email protected]
From: Ankit-Kumar Sharma [mailt
Sent: Friday, April 26, 2019 1:01 PM
To: Stewart Oldfield • Bradle Gillin
u. ica Gilkinson ; Rachel
Wachs
Cc: [email protected]'
EFTA01405946
<[email protected]>
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] INC0012352428
AC; 42953424,42953758, 42959295, 35269691, 44129244, 42953424, 42966807,
42953467
PFA
fhttps://brandportal.intranet.db.com/img/modules/logo.gifl
Ankit Kumar Sharma
Analyst I PWM-US Ops — Banking
COO - Wealth Management Operations
DBOI Global Services Private Limited
A-1 Tower , Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel: +44(207)3383887
Mobile +91 7760538339
Email [email protected]
Please send all Banking related queries to our new Group E-mail ID -
[email protected]
From: Ankit-Kumar Sharma [mailto:[email protected]]
Sent: Friday, April 26, 2019 12:59 PM
To: Stewart Oldfield < >; Bradley Gillin
<[email protected]>; Monica Gilkinson <[email protected]>; Rachel
Wachs <[email protected]>
Cc: TAG DBOI <[email protected]>;
[email protected]'
<[email protected]>
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] INC0012352428
AC; 42953424,42953758, 42959295, 35269691, 44129244, 42953424, 42966807,
EFTA01405947
42953467
Hi Team,
Please find the attached PDF for BIB wires that the client submitted but
didn't flow in DB force due to DB Force Outage.
Please Create a USD wire in replacement and submit.
Thank You!!
{https://brandportal.intranet.db.com/img/modules/logo.gif}
Ankit Kumar Sharma
Analyst I PWM-US Ops — Banking
COO - Wealth Management Operations
DBOI Global Services Private Limited
A-1 Tower , Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel: +44(207)3383887
Mobile +91 7760538339
Email [email protected]
Please send all Banking related queries to our new Group E-mail ID -
[email protected]
EFTA01405948
From: PWMITUS ProductionSupport [mailto:[email protected]]
Sent: Friday, April 26, 2019 12:38 PM
To: Rishabh Sharma <[email protected]>
Cc: Abhishek-HCL Chawla <[email protected]>; Senthilkumar Myilsamy
<[email protected]>;
[email protected]'
<[email protected]>; Robert Dicerbo
<[email protected]>; Vinod Kv <[email protected]›; PWMITUS
ProductionSupport <[email protected]>; Saurabh-C Gupta
<[email protected]>
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I] INC0012352428
Hi Rishabh,
The below mentioned case cannot be processed by system as it is stuck during
the outage when DBForce was down.
Please manually process these cases.
Regards,
PWMITUS Production Support
Email : [email protected]
Hotline: +1-201-593-1100 x Option 2
DB ServiceNow URL : https://dbunity.gto.global.intranet.db.com/navpage.do
Assignment Group: PWM IT US L2
Escalation Contacts:
First Level :
[email protected] (Onsite) - Contact : +1 443 278 3984
[email protected] (Offshore) - Contact : +91-96003 63505
Second Level :
EFTA01405949
[email protected]
*****************************************************************************
***************************
This email is sent to you by HCL on behalf of Deutsche Bank.
Diese email wurde Ihnen von HCL im Auftrag der Deutschen Bank gesendet
*****************************************************************************
****************************
From: Rishabh Sharma
Sent: Friday, April 26, 2019 12:20 PM
To: PWMITUS ProductionSupport <[email protected]>
Cc: Robert Dicerbo <[email protected]>;
[email protected]'
<[email protected]>; Vinod Kv
<[email protected]>; Abhishek-HCL Chawla <[email protected]>
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I]
Importance: High
Classification: For internal use only
Hi Team,
Please provide update on below.
Regards,
Rishabh Sharma
fcid:[email protected]
DBOI Global Services Private Limited
COO Wealth Management Operations
EFTA01405950
Global Business Services
A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel. 44207-3382685
Mobile +91 9610222223
Email : [email protected]
Please send all the Banking related Queries to our new Group E-mail ID
[email protected]
From: Krishna Narayanan On Behalf Of PWMITUS ProductionSupport
Sent: Friday, April 26, 2019 11:10 AM
To: Rishabh Sharma <[email protected]>
Cc: Robert Dicerbo <[email protected]>;
[email protected]'
<[email protected]>; PWMITUS
ProductionSupport <[email protected]>; Vinod Kv
<[email protected]>; Abhishek-HCL Chawla <[email protected]>
Subject: RE: **URGENT** BIB Wires Did Not Flow in DB-Force [I]
Classification: For internal use only
Hi Rishabh,
Yes. There is an ongoing issue with DBForce PWM where users
are not able to login. Currently salesforce is actively working on to fix
this. We will have a look into below cases once DBForce PWM is up and
working fine.
Regards,
PWMITUS Production Support
Email : [email protected]
Hotline: +1-201-593-1100 x Option 2
EFTA01405951
DB ServiceNow URL : https://dbunity.gto.global.intranet.db.com/navpage.do
Assignment Group: PWM IT US L2
Escalation Contacts:
First Level :
[email protected] (Onsite) - Contact : +1 443 278 3984
[email protected] (Offshore) - Contact : +91-96003 63505
Second Level :
[email protected]
*****************************************************************************
***************************
This email is sent to you by HCL on behalf of Deutsche Bank.
Diese email wurde Ihnen von HCL im Auftrag der Deutschen Bank gesendet
*****************************************************************************
****************************
From: Rishabh Sharma
Sent: Friday, April 26, 2019 11:06 AM
To: PWMITUS ProductionSupport <[email protected]>; Vinod Kv
<[email protected]>; Abhishek-HCL Chawla <[email protected]>
Cc: Robert Dicerbo <[email protected]>;
[email protected]'
<[email protected]>
Subject: **URGENT** BIB Wires Did Not Flow in DB-Force [I]
Classification: For internal use only
Hi Team,
Could you urgently take a look at below screenshot for BIB USD payments. It
looks BIB has not flow in DB force.
EFTA01405952
{cid:[email protected]}
Please advise.
Regards,
Rishabh Sharma
{cid:[email protected]}
DBOI Global Services Private Limited
COO Wealth Management Operations
Global Business Services
A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City
SEZ, 302029 Jaipur, India
Tel. 44207-3382685
Mobile +91 9610222223
Email : [email protected]
Please send all the Banking related Queries to our new Group E-mail ID
[email protected]
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EFTA01405953
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This e-mail may contain confidential and/or privileged information. If you
are not the intended recipient (or have received this e-mail in error)
please notify the sender immediately and destroy this e-mail. Any
unauthorized copying, disclosure or distribution of the material in this e-
mail is strictly forbidden.
Privacy of communications
In order to monitor compliance with legal and regulatory obligations and our
policies, procedures and compliance programs, we may review emails and
instant messages passing through our IT systems (including any personal data
and customer information they contain), and record telephone calls routed
via our telephone systems. We will only do so in accordance with local laws
and regulations. In some countries please refer to your local DB website for
a copy of our Privacy Policy.
Please refer to https://db.com/disclosures for additional EU corporate and
regulatory disclosures.
EFTA01405954
This e-mail may contain confidential and/or privileged information. If you
are not the intended recipient (or have received this e-mail in error)
please notify the sender immediately and destroy this e-mail. Any
unauthorized copying, disclosure or distribution of the material in this e-
mail is strictly forbidden.
Privacy of communications
In order to monitor compliance with legal and regulatory obligations and our
policies, procedures and compliance programs, we may review emails and
instant messages passing through our IT systems (including any personal data
and customer information they contain), and record telephone calls routed
via our telephone systems. We will only do so in accordance with local laws
and regulations. In some countries please refer to your local DB website for
a copy of our Privacy Policy.
Please refer to https://db.com/disclosures for additional EU corporate and
regulatory disclosures.
EFTA01405955
ℹ️ Document Details
SHA-256
8b436505013dfee4643bdc9daf17af92c8681e5b758f2bca81c5d195544bbc10
Bates Number
EFTA01405946
Dataset
DataSet-10
Document Type
document
Pages
10
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