EFTA01193462.pdf

From: Jeffrey Epstein <[email protected]> To: Richard Kahn Subject: Re: Citrix vs Cloud Date: Fri, 21 Mar 2014 14:47:10 +0000 Inline-Images: image003.png; 2014-03-19_11.59.15.png monday On Fri, Mar 21, 2014 at 8:46 AM, Richard Kahn wrote: James review of removing citrix has hit a wall He summarizes below that in order to eliminate citrix we will need to have our files hosted on the cloud Please advise on your thoughts of continuing with citrix or moving to cloud to host QB files Richard Kahn HBRK Associates Inc. Begin forwarded message: From: James I need mac help Subject: Fwd: Thank you for contacting sales Date: March 20, 2014 3:29:39 PM EDT To: Richard Kahn Cc: Sara Rychtari Hi Rich, I haven't heard anything further on the Murph / Citrix failure. Are things happening there / has it been resolved? I've hit a fairly serious brick wall in my research of alternative configurations. Hidden in the QB Enterprise Solutions Installation and setup guide, in very small print, is that the server requires a 40 Mbps connection to the clients. As I recall, STT currently has a 15Mbps connection, with plans to go up to 25Mbps. 71st Street has a 50/5Mbps connection and the Lexington Ave office is around 4Mbps. Even *IF* we had the option to get the two offices up to that 40Mbps level, the costs for that level of service would be excessive. I emailed the QuickBooks Enterprise Solutions sales team to confirm the requirement and ask about alternatives. Their response is below. Basically they're saying that they don't expect it to work and won't support it. Their solutions are the hosted (cloud based) service or Windows Terminal Services (Microsoft's basic version of the current Citrix configuration). (Also, I looked at the QuickBooks Remote Access service closer and it isn't what I thought it was; it won't work for our purposes.) EFTA01193462 Based on your gauging of the weather, is there any possibility of the boss opening up to cloud hosted QuickBooks? On the other hand, I've created an AOL account to configure the scanner to sendfirm. I can make that change the next time I am in the office. James Ce Certified Support Professional 10.6 Need Mac Help. Inc. +1 (646) 924-2727 httplineedmachelp.com Serving NYC since 1993 Begin forwarded message: From: "Miceli, Michael" Subject: Thank you for contacting sales Date: March 20, 2014 at 2:54:17 PM EDT To: HI James- I am responding to your request you made online; you reached out to the sales department on your question. Based on your questions all the documentation on the website is accurate. As for installing QBES we do not support VPN connections because of the speed and issues with multi-user. For businesses that need remote capability we only support Windows Terminal Services utilizing Remote Desktop or we offer a hosting solution but based on your comment that is not something your client wants. If you have further questions about installation you will want to refer to support department as your client should have a support plan with us. That # is 866-340-7237. Thank you and have a great day! Michael Miceli I QuickBooks Enterprise l Intuit Mid-Market Direct Sales Monday thru Friday 5:30 am to 2:00 pm PDT www.enterprisesuite.com Intuit Ctuckltooln Enterprne Sokoncen EFTA01193463  environment) these components must be all‘wed to access the network. For more information see: http://supportquickbooks.intuitcom/support/ Artkies/aN41458. Testing Your Network Bandwidth To make sure that your network connection is working fast enough to run Enterprise Solutions. perform the following procedure on each computer where you intend to install Enterprise Solutions. To test your network bandwidth: 1. Choose o large data file with which to perform the network bandwidth test. Important If you ore upgrading from o previousversion of QuickBooks Enterprise Solutions, Premier, or Pro do not use o company fileLi:lbw) for your test: otherwise other users will not be able to continue their work until you complete the network bandwidth test. 2. Note the size of your test file in megabytes. 3. Copy your test file from o network location to the computer and make a note of the amount of time On seconds) it takes to copy. 4. Perform the following cokukition to determine the network bandwidth: file size On MB) '8 /copy time For example 150 MB '8 /25 seconds • 48 Mbps If your network bandwidth is 40 Mbps or more. the network connection is configured for optimum Enterprise Solutions performance. If your network bandwidth is less than 40 Mbps. your network connection is not working fast enough to run Enterprise Solutions. Intuit Inc. 9 The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of Jeffrey Epstein Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to [email protected], and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA01193464