EFTA01520050.pdf

J.P.Morgan GHISLA1NE MAXWELL ACCT For the Period 10/1/09 to wavo9 In Case of Errors or Questions About Your Electronic Transfers. Contact your J.P. Morgan Team at one of the telephone numbers on the front of this statement or write us at 500 Stanton Christiana Road. 1/OPS. Newark. DE 19713-2107 as soon as you can. if you think your statement is wrong or if you need more information about a transfer on the statement. We must hear from you no Later than 60 days after we sent you the FIRST statement on which the error or problem appeared. (1) Tell us your name and account number. (2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information. (3) tell us the dollar amount of the suspected error. If you contact us orally, you must send us your complaint or question in writing within 10 business days in order to preserve your rights. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this (20 days for purchases using your debit card or for international transactions), we will credit your account for the amount you think is in error, so that you will have the use of money during the time it takes us to complete our investigation. In case of errors or questions about your statement. Including your line of credit. If you think that your statement is incorrect or if you need more information about a transaction on your statement including a line of credit transaction, you must write to us on a separate sheet describing the error and send it to: J.P. Morgan's Private Bank. 500 Stanton Christiana Road, 1/OPS3. Newark. DE 19713-2107. We must hear from you no later than 60 days after the statement on which the error or problem appeared Is sent. You can contact your client service specialist but doing so will not preserve your rights. Please review your account statement and promptly report any inaccuracy or discrepancy including possible unauthorized trading activity, unrecorded dividend payments, and unaccounted cash positions in writing to both the introducing broker, JPMSI and the clearing firm, JPMCC at the addresses shown on your statement. Any oral communication should be re-confirmed in writing to further protect your rights, including your rights under the Securities Investor Protection Act (SIPA). If you have any questions please contact your JPMSI Account Representative or JPMSI Compliance Department at (212) 483-2323. In your letter, please provide the following information: (1) your name and account number; (2) the dollar amount of the suspected error; and (3) a description of the error and explanation, if you can, why you believe there is an error. If you need more information, you must describe the item you are unsure about. Page 34 of 37 Confidential Treatment Requested by JPMorgan JPM-SDNY-00047359 Chase CONFIDENTIAL SDNY_GM_00316557 EFTA01520050