📄 Extracted Text (20,668 words)
C-CURE 9000
Version 2.30
Galaxy Controller Integration Guide
REVISION CO
SOFTWARE HOUSE
From Tyco Security Products
76 Technology Park Drive
Westford. MA 01886-3140
Fax: 978-577-4392 Phone: 978-577-4000
EFTA01224242
C•CURE and Software House are registered trademarks of Tyco Security Products.
The trademarks, logos, and service marks displayed on this document are registered in the
United States [or other countries]. Any misuse of the trademarks is strictly prohibited and
Tyco Security Products will aggressively enforce its intellectual property rights to the fullest
extent of the law, including pursuit of criminal prosecution wherever necessary. All
trademarks not owned by Tyco Security Products are the property of their respective owners,
and are used with permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may
vary from photos. Not all products include all features. Availability varies by region; contact
your regional sales manager.
C•CURE 9000 Version: 2.30
Galaxy Controller Integration Version: 2.30
Document Number: UM-283
Revision Number CO
Release Date: May 2014
This manual is proprietary information of Software House. Unauthorized reproduction of any
portion of this manual is prohibited. The material in this manual is for information purposes
only. It is subject to change without notice. Software House assumes no responsibility for
incorrect information this manual may contain.
© 2014 Tyco Security Products.
All rights reserved.
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Table of Contents
Preface
How to Use this Manual
Finding More Information xii
Conventions xiii
Chapter 1 Introduction
Overview 1-2
Features 1-3
Architecture 1.4
Chapter 2 Installation
Overview 2-2
Before You Begin 2-4
Getting the Galaxy Controller Integration Software 2-5
Installing the Galaxy Controller Integration 2-6
Uninstalling the Galaxy Controller Integration 2-12
Chapter 3 Configuring Galaxy to Communicate with C•CURE 9000
Configuring Galaxy Dimension Panels 3-2
Network Switch Port settings 3-6
Firewall Settings 3-6
Chapter 4 Galaxy Controller
Overview 4-2
Creating a Galaxy Controller 4-2
Configuring a Galaxy Controller 4-3
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Table of Contents
Accessing a Configured Galaxy Controller 44
Deleting a Galaxy Controller 4-5
Galaxy Controller - General Tab 4-7
Galaxy Controller - Main Board Tab 4-9
Galaxy Controller - Triggers Tab 4-11
Defining a Trigger for Galaxy Controller 4-13
Removing a Trigger for Galaxy Controller 4-13
Galaxy Controller Groups 4-14
Adding a Galaxy Controller to Group 4-14
Galaxy Controller - Status Tab 4-16
Galaxy Controller - State Images Tab 4-18
Customizing Galaxy Controller State Images 4-19
Chapter 5 Galaxy Input
Overview 5-2
Galaxy Input - General Tab 5-3
Galaxy Input - Triggers Tab 5-5
Configuring Triggers for an Input 5-5
Galaxy Input - Groups Tab 5-8
Adding Input to Group 5-8
Galaxy Input - Status Tab 5-11
Galaxy Input - State Images Tab 5-12
Customizing State Images for Galaxy Input 5-12
Chapter 6 Galaxy Intrusion Area
Overview 6-2
Galaxy Intrusion Area - General Tab 6-3
Galaxy Intrusion Area - Inputs Tab 6-4
Galaxy Intrusion Area - Triggers Tab 6-5
Galaxy Intrusion Area - Status Tab 6-8
Galaxy Intrusion Area - Groups Tab 6-9
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TaUeof Contents
Adding Galaxy Intrusion Area to Group 6-9
Galaxy Intrusion Area - State Images Tab 6-10
Customizing Galaxy Intrusion Area State Images 6-11
Arming and Disarming an Area from Monitoring Station 6-12
Chapter 7 Galaxy Output
Overview 7-2
Galaxy Output - General Tab 7-3
Galaxy Output - Groups Tab 7-5
Adding Output to Group 7-5
Galaxy Output - Status Tab 7-6
Galaxy Output - State Images Tab 7-7
Customizing Galaxy Output State Images 7-8
Chapter 8 Galaxy Secondary Devices
Overview 8-2
Galaxy Secondary Devices - General Tab 8-3
Galaxy Secondary Devices - Inputs Tab 8-5
Galaxy Secondary Devices - Outputs Tab 8-7
Galaxy Secondary Devices - Status Tab 8-9
Galaxy Secondary Devices - State Images Tab 8-10
Customizing Galaxy Secondary Device State Images 8-11
Chapter 9 Galaxy User
Overview 9-2
Galaxy User- General Tab 9-3
Chapter 10 Event and Action
Overview 10-2
Galaxy Actions 10-3
Galaxy Arm Intrusion Area 10-4
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Table of Contents
Galaxy Disarm Intrusion Area 10-5
Galaxy Bypass Input 10-6
Galaxy Reset Input 10-7
Galaxy Activate Output 10.8
Galaxy Deactivate Output 10-9
Galaxy Synchronize 10-10
Actions and Target 10-11
Chapter 11 Troubleshooting
Troubleshooting 11-2
Chapter 12 Galaxy Journal Messages
C•CURE 9000-Galaxy Integration Journal Messages A-2
Area Status in C•CURE 9000 A-6
Input Status in C•CURE 9000 A-8
vi Galaxy Controller Integration User Guide
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Preface
Galaxy Controller Integration User Guide is for the new as well as the
experienced Galaxy Controller and C•CURE 9000 system users. This manual
describes the features of the C•CURE 9000 Galaxy Controller Integration
system.
The preface covers
♦ How to Use this Manual viii
♦ Finding More Information
♦ Conventions xi
♦ Software House Customer Support Center xii
Galaxy Controller integration User Guide vii
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How to Use this Manual
How to Use this Manual
This manual includes the following sections. Turn to the appropriate section
for the information you need.
Chapter 1 "Introduction"
Provides basic information about the C•CURE 9000 Galaxy Controller
Integration software.
Chapter 2 "Installation"
Provides instructions for installing the Galaxy Controller Integration product.
Chapter 3 "Configuring Galaxy Dimension Panels"
Provides instruction to configure Galaxy Dimension Panels.
Chapter 4 "Galaxy Controller"
Provides instructions to create and configure Galaxy Controller and to use the
available tabs like General, Trigger, Groups, Status, State Images.
Chapter 5 "Galaxy Input"
Provides instructions to create and configure Galaxy Input and to use the
available tabs like General, Triggers, Group, Status, State Images.
Chapter 6 "Galaxy Intrusion Area"
Provides instructions to create and configure Galaxy Controller Intrusion
Area and to use the available tabs like Inputs, Triggers, Status, Groups and
State Images.
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How to Use this Manual
Chapter 7 "Galaxy Output"
Provides instructions to create and configure Galaxy Outputs and to use the
available tabs like General, Groups, Status and State Images.
Chapter 8 "Galaxy Secondary Devices"
Describes the secondary devices that can be connected to a Galaxy Controller
and provides instructions how to use the available tabs like Inputs, Outputs,
Status and State Images.
Chapter 9 "Galaxy User"
Provides information about the users configured in Galaxy Controller.
Chapter 10 "Event and Action"
Provides information about Event and Action and how to configure an action.
Chapter 11 "Troubleshooting"
Helps you to resolve the problems.
Appendix A "Galaxy Journal Messages"
Provides information about the customized Journal messages in the Galaxy
Integration panel.
Galaxy Controller Integration User Guide ix
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Finding More Information
Finding More Information
You can access C•CURE 9000manuals and online Help for more information
about C•CURE 9000.
Manuals
C•CURE 9000 software manuals and Software House hardware manuals are
available in Adobe PDF format on the C•CURE 9000 DVD.
You can access the manuals if you copy the appropriate PDF files from the
C•CURE 9000 Installation DVD English \ Manuals folder and install the
Adobe Acrobat Reader. Adobe Acrobat Reader can be installed from the
C•CURE 9000 Installation DVD English\ Reader folder.
The available C•CURE 9000and Software House manuals are listed in the
C•CURE 9000 Getting Started Guide Product Guide and Help section, and
appear as hyperlinks in online.pdf file on the C•CURE 9000 DVD in the
English \ Manuals folder.
Online Help
You can access C•CURE 9000 Help by pressing Fl or click Help from the
menu bar in the Administration/Monitoring Station applications.
Windows Help
You can get help for the Windows products by selecting Help from the
specific Windows Start menu or by going to the Microsoft website at
x Galaxy Controller Integration User Guide
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Conventions
Conventions
This guide uses the following text formats and symbols.
Convention Meaning
Bold This font indicates screen elements, and also indicates when you
should take a direct action in a procedure.
Bold font describes one of the following items:
• A command or character to type, or
• A button or option on the screen to press, or
• A key on your keyboard to press
• A screen element or name
Regular italic font Indicates a new term.
<teXt> Indicates a variable.
The following items are used to indicate important information.
NOTE Indicates a note. Notes call attention to any item of information that may
be of special importance.
TIP Indicates an alternate method of performing a task.
Indicates a caution. A caution contains information essential to avoid
damage to the system. A caution can pertain to hardware or software.
O
Indicates a warning. A warning contains information that advises users
that failure to avoid a specific action could result in physical harm to the
user or to the hardware.
Indicates a danger. A danger contains information that users must know
STOP
to avoid death or serious injury.
Galaxy Controller Integration User Guide xi
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Software House Customer Support Center
Software House Customer Support Center
Telephone Technical Support
During the period of the Agreement, the following guidelines apply:
■ Software House accepts service calls only from employees of the Systems
Integrator of Record for the installation associated with the support
inquiry.
Before Calling
Ensure that you:
■ Are the Dealer of record for this account.
■ Are certified by Software House for this product.
■ Have a valid license and current Software Support Agreement (SSA) for
the system.
■ Have your system serial number available.
■ Have your certification number available.
Normal Support Hours Monday through Friday, 8:00 M. to 8:00 M., EST. Except holidays.
Emergency Support Hours 24 hours/day, seven days a week, 365 days/year.
Requires Enhanced SSA "7 x 24" Standby Telephone Support
(emergency) provided to Certified Technicians.
For all other customers, billable on time and materials basis.
Minimum charges apply —See MSRP.
For telephone support contact number for all regions, see
contacttechnical_supportaspx.
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1
Introduction
This chapter introduces the C •CURE 9000 Galaxy Controller Integration
software that provides integration between the Honeywell Galaxy controller
and Software House C•CURE 9000.
This chapter covers
♦ Overview 1-2
♦ Features 1-3
♦ Architecture 1-4
Galaxy Controller Integration User Guide 1.1
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Overnew
Overview
The C•CURE 9000 Galaxy Controller Integration software provides
advanced, seamless integration with the Honeywell Galaxy Controller
Security System, allowing customers to monitor their important intrusion
system devices from the C•CURE 9000 Monitoring Station and
Administration Station. The software also monitors the Controller status,
Inputs, Outputs and Intrusion areas from the Administration Station.
The general Galaxy Controller Series is made up of Galaxy control panels, one
or more keypads and various sensors and detectors. All the keypads have an
audible indicator and command entry key. They are used to send commands
to the system and to display the current system status. The security system
has several Inputs of area protection and each of these Inputs is connected to
one or more sensors, for example, motion detectors, door contacts, and so
forth. A sensor in an alarm will be indicated by the corresponding zone.
The union of this high-end Galaxy Controller series product and the C•CURE
9000 application through the Software House C•CURE 9000 Connected
Program Kit provides extensive system integration opportunities. It allows
you to create and configure a Galaxy Control Panel and acquire Galaxy
Control Panel status change. Area and Zone event status, and all alarms,
troubles, emergency and information from Galaxy Intrusion System are
stored in the system's detailed journal.
Events from Galaxy Controller are logged to a C• CURE 9000 host through the
TCP/IP protocol. The types of event messages logged can be fully customized
through the Controller programming to include the following events:
• Arming/Disarming areas
• Input/Output status
• Galaxy Controller system
• Fire and Panic Alarms
The Galaxy user can send command strings to the Galaxy Controller using the
Galaxy Keypad for Inputs Bypass, Outputs on/off, area arm/disarm, and so
on.
1.2 Galaxy Controller Integration User Guide
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Features
Features
The following is a list of major features supported by C•CURE 9000 Galaxy
Controller Integration:
• Supports GD-48/96/264/520 Controllers.
• Provides a descriptive display of Controller, RIO and RF RIO events
received.
• Retrieves all Controller configuration data.
• Synchronizes all Controller data.
• Retrieves Area configuration.
• Retrieves User configuration.
• Retrieves Zone information
• Retrieves Output information
• Controls Zone, Intrusion Area and Output using Bypass/Reset, Activate
/Deactivate, Arm /Disarm from C•CURE 9000.
• Polls for Output, Zone, Area, System, RIO and RF RIO status.
• Logs all the events into a Journal log and an Audit log respectively.
• Scalable driver qualified with 50 Galaxy panels.
• Supports instant Manual Actions.
• Galaxy driver will run as Windows Service to enable redundancy
settings.
• Bypass State Image is available for Zones on Maps.
• On re-synchronization disabled inputs and outputs are not re-enabled.
Galaxy Controller Integration User Guide 14
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Architecture
Architecture
The objective of the C•CURE 9000 Galaxy Controller Integration is to provide
a standard interface between the Galaxy Controller product family and
C•CURE 9000 through an Ethernet module only. The interface listens to the
Galaxy Controller's unsolicited messages and communicates them to
C•CURE 9000. C•CURE 9000 processes these messages and communicates
them to users as object state changes, activities, events, and alarms, according
to the way the Galaxy Controller objects in the C•CURE 9000 database are
configured.
The Galaxy Controller Integration interface gives you the ability to import a
Galaxy Controller's configuration, Inputs, Users, Outputs and Intrusion Areas
into the C•CURE 9000. The Galaxy Controller Integration interface also
listens to Galaxy Controller event messages and processes them into C• CURE
9000 Journal messages.
You can access the Galaxy Controller Integration interface on the C• CURE
9000 Administration Client by clicking the Hardware pane. The Hardware
pane opens and you can access an existing Galaxy Controller or create a new
one.
Figure 1-1 displays the Galaxy Controller Integration Architecture.
Figure 1.1: Galaxy Controller Integration Architecture
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1.4 Galaxy Controller Integration User Guide
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2
Installation
This chapter provides instructions on how to install the Galaxy Integration
software on a server or client system.
This chapter covers
♦ Installation Overview 2-2
♦ Before You Begin 2-4
♦ Getting the Galaxy Controller Integration Software 2-5
♦ Installing the Galaxy Controller Integration 2-6
♦ Uninstalling the Galaxy Controller Integration 242
Galaxy Controller integration User Guide 2.1
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Installation Overview
Installation Overview
Before installing the C•CURE 9000 Galaxy Controller Integration software,
you must first install the C•CURE 9000 software on your target computer. For
information on installing C•CURE 9000, see the C•CURE 9000 Installation and
Upgrade Guide.
Similar to the C•CURE 9000 system, the Galaxy Controller Integration has
client and server components. You must install the client components on
every computer that runs C•CURE 9000 client applications, and you must
install the server components on the server computer.
The Galaxy Controller Integration has the same hardware, software, and disk
space requirements as C•CURE 9000; if the target computer can install
C• CURE 9000, then it satisfies Galaxy Controller Integration requirements.
You need to perform the basic installation process described in the following
pages on each computer in your C• CURE 9000 system using the Galaxy
Controller Integration Setup Wizard.
When you install the C•CURE 9000 Galaxy Controller Integration software,
the installation program automatically creates a Galaxy Controller folder at
the Company Name root level of the Hardware Tree.
Table 2-1 lists the steps to install and register the C•CURE 9000 Galaxy
Controller Integration software on each computer in your C•CURE 9000
system.
Table 2-1: Standard Installation Tasks
Task
1. Install C•CURE 9000. I C•CURE 9000 Installation and Upgrade
Guide
2. Close any open applications and diable
vIrus-checking software.
3. Perform the pre•installation steps. -Before You Begin' on page 24.
NOTE: You can stop the Crossfire services
manually or during installation.
4. Get the Galaxy Controller Integration 'Getting the Galaxy Controller Integration
Software Software on page 2.5
2.2 Galaxy Controller Integration User Guide
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Installation Overview
Table 2.1: Standard Installation Tasks, continued
Task
5. Start the Galaxy Controller System "Installing the Galaxy Controller Integration"
integration program. on page 2.6.
6. Verify that the license exists for the C•CURE 9000 Installation and Upgrade
Galaxy Controller Integration by running Guide
the License program on your server.
7. If you did not select to restart the "Starting the Server Services" on page 2.10
C•CURE 9000 services during the
installation, you must manually start the
start the Server Services and the Galaxy
Controller integration service.
Table 2-2 on page 2-3 provides the installation information on a MAS (Master
Application Server) and SAS (Satellite Application Server) environment.
Table 2-2: Installation on SAS and MAS
Installation on a.... Installs...
MAS (Master Application Server) Nothing is installed.
MAS remote client and any other client Only the Galaxy Controller integration
systems. client objects are installed.
No server or database objects are
installed.
SAS (Satellite Application Server) All Galaxy Controller integration
components and database are installed.
SAS remote client and any other client system • Only the Galaxy Controller integration
client objects are installed.
• No server or database objects are
installed.
Galaxy Controller Integration User Guide 23
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Before You Begin
Before You Begin
You should perform the following pre-installation steps described below:
-um
Pre-installation StepS
1. If you are installing Galaxy Controller Integration on a corporate
network, be sure to coordinate with your corporate network
administrator.
2. To perform the installation, you must have the appropriate Window's
permissions. You must be in the local Administrators group, or have
equivalent privileges. See the Microsoft Operating System documentation
or your system administrator for more information.
24 Galaxy Controller Integration User Guide
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Getting the Galaxy Controller Integration Software
Getting the Galaxy Controller Integration Software
The Galaxy Controller Integration software is located on the C•CURE 9000
2.30 DVD in the Integrations \ Intrusion\ Galaxy folder, and can also be
downloaded from the Software House website.
a
To Download the Galaxy Controller Integration Software from the
Software House Website
1. Open a browser and navigate to
2. Select Products, and then select Software Downloads in the list
3. When the login page opens, login. If you do not have account, you must
create one.
4. On the Software Downloads page, select the "Software House
Connected" link.
5. Select Intrusion from the list.
6. When the Intrusion Driver Downloads list is displayed on the right hand
of the page, select the Galaxy Controller driver link for the version of
C•CURE 9000 that you have installed.
7. Unzip the files to the folder on your local computer, or to a shared drive
on the network.
Galaxy Controller Integration User Guide 25
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Instaling the Galaxy Controller Integration
Installing the Galaxy Controller Integration
You can install C•CURE 9000 Galaxy Controller Integration on a local
computer from a shared drive over a network.
To Install Galaxy Controller from a Local Drive (DVD or Download)
1. Log into the Server or Client with Administration privileges.
2. Insert the C•CURE 9000 2.30 DVD into the system drive, or navigate to
where you have downloaded the software.
3. Navigate to the Integrations\ IntrusionWalaxy folder.
To Install Galaxy Controller from the Network Drive
1. Log into the Server or Client machine with the Administrative privileges.
2. Map the shared drive (download area where you copied the Galaxy
Controller software integration folder).
Running the Setup Program
To Run the Installation Program
1. Open the Galaxy folder and double-click on the Galaxy_Integration.exe.
2.6 Galaxy Controller Integration User Guide
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Instaling the Galaxy Controller Integration
2. The Windows Installer Preparing to Install dialog box briefly appears. The
setup program then checks the system to see if it meets minimum
requirements. If minimum requirements are met, a Welcome screen
appears as shown in Figure 2-1 on page 2-7.
Figure 2-1: Welcome Dialog Box
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3. Click Next to continue with the installation. The License Agreement
dialog box, shown in Figure 2-2 on page 2-7, opens.
Figure 2-2: License Agreement
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DOWNLOADING THE SOFTWARE OR INSTALLING. COPYING OR
OTHERWISE USING THE SOFTWARE
THIS EULA IS A LEGAL AGREEMENT BETWEEN YOU ANTI
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4. Click on the I accept the terms in the license agreement rato button, and
then click Next. You can also click Print a hard copy of the 1.cense
agreement for your records. A copy of the license agreement is sent to the
Galaxy Controller Integration User Guide 2.7
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Instaling the Galaxy Controller Integration
default printer configured in your printers settings.
The Custom Setup dialog box opens, as shown in Figure 2-3 on page 2-8.
Figure 24: Custom Setup Dia Box
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5. In the Custom Setup dialog box, you can select the program features you
want to install.
NOTE If you are installing on a client-only system, then Galaxy Controller Client
is only visible in the Custom Setup dialog box.
NOTE If you do not want to install the Galaxy Controller server or client
integration on the system, click on the icon to the left of the Server, or
Client and select This feature will not be available.
Galaxy Controller Integration User Guide
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Instaling the Galaxy Controller Integration
6. Click Next to continue with the installation.
The Ready to Install the Program dialog box appears, as shown in
Figure 2-4 on page 2-9.
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7. Click Install to start the installation. After a few minutes, the Installation
Wizard Completed dialog box appears. See Figure 2-5 on page 2-9.
If you select Cancel, installation will roll back to clean state
Figure 2-5: Installation Complete Dialog Box
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Galaxy Controller Integration User Guide 2.9
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Instaling the Galaxy Controller Integration
8. Select Start the Tyco Crossfire services check box to start the Server
Services.
NOTE If Start the Tyco CrossFire services check box is not selected, Server
Services will not automatically startup.
9. Click Finish to complete the installation process.
Upgrading the Galaxy Controller Integration
■ To upgrade the Galaxy Controller integration from 2.10 to 2.30, upgrade
C• CURE 9000 v2.10 to C•CURE 9000 v2.30 and then install the associated
Galaxy Controller 2.30 integration.
■ To upgrade the Galaxy Controller integration from 2.20 to 2.30, upgrade
C• CURE 9000 v2.20 to C•CURE 9000 v2.30 and then install the associated
Galaxy Controller 2.30 integration.
Starting the Server Services
Before you can configure Galaxy Controller integration object, the CrossFire
Framework Service, CrossFire Server Component Framework Service, and
the Galaxy Controller Integration Service must be running.
To Start the Server Services
1. From the Start Menu, select Start>A11 Programs>Tyco >Server
Configuration. The Server Configuration Application opens.
2. Click the Services tab.
3. If the Status is displayed as "Stopped" for the CrossFire Framework
Service under Framework Services, click Start.
4. If the Status is displayed as "Stopped" for the CrossFire Server
Component Framework Service under Framework Services, click Start.
5. After the CrossFire Framework Service and CrossFire Server Component
Service displays a status of "Running", click the Server Components tab.
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Instaling the Galaxy Controller Integration
6. If the Status is displayed as "Stopped" for the Galaxy Driver Service in
Extension Services, click in the Enabled check box and then click Start.
7. When the status of the Galaxy Driver Service changes to Running you can
use the Galaxy Controller Integration software.When the Crossfire
Framework Service, Crossfire Server Component Framework Service,
and Galaxy Integration Service each display a Status of "Running", you
can configure Galaxy objects. You only have to enable these services once.
C•CURE 9000 Galaxy Controller Integration Up-gradation
■ After upgrading C• CURE 9000 v2.02 to C• CURE 9000 v2.1, install Galaxy
Controller Integration.
NOTE Installation of Galaxy Controller integration on MAS Server is restricted
from C•CURE 9000 2.10 and above. Hence after upgrading C•CURE 2.02
MAS to 2.10/ 2.20 MAS user has to manually uninstall Galaxy Controller
integration from Control Panel on MAS Server machine.
Galaxy Controller Integration User Guide 2.11
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Uninstaling the Galaxy Controller Integration
Uninstalling the Galaxy Controller Integration
This section describes how to uninstall the Galaxy Controller Integration
software from the Server computer and from Client computers of the security
system.
The Uninstall process removes all software components that were installed on
the computer by the Galaxy Controller integration installation. Once the
uninstall process completes, the computer returns to a clean state.
NOTE Uninstalling this integration does not automatically removes objects that
were configured in the C•CURE 9000 using it. Before you proceed with
this uninstall, you MUST manually remove the objects from C•CURE
9000 to avoid potential issues with functions, such as partition deletion.
ℹ️ Document Details
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EFTA01224242
Dataset
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