EFTA02095237.pdf

To: Nat Gennace CC: merwin dela CrUZ From: Sent Fri 9/26/2014 2:34:33 PM Subject: Re: Jeffrey Epstein Thanks I'll bet merwin received the call from JOhn. Merwin will follow up. Sent from my iPhone On Sep 26, 2014, at 10:25 AM, Nat Gennace wrote: > I would appreciate the feedback. • > Just to clarify, John Ferreira of our Expedited Service branch is handling the service. John said he reached out to you regarding the service, but if ou missed the call or if the number wasn't clear, John's office line is (his assistant, Claudia, may answer if John is not available). > I am awaiting an update regarding the status of the part from John. > Nat Gennace > Manager, Online Fitness Consultant > Leisure Fitness E•ui•ment • > Check out www.leisurefitness.com - Guaranteed best pricing > Authorized Dealer of Precor, Spirit, Inspire, Landice, Life Fitness, Cascade, Body Solid, > Torque, Teeter, Powerblock, GoFit, SportsArt, Diamondback, and LifeSpan equipment > From: > Sent: Friday, September 26, 2014 10:22 AM > To: Nat Gennace > Cc: merwin dela cruz > Subject: Re: Jeffrey Epstein • > Thank you for your reply. I will try to find out why Jeffrey feels he cannot exercise. We will await your reply back in parts and service call. > Sent from my iPhone > On Sep 26, 2014, at 10:16 AM, Nat Gennace wrote: >> Hello >> I will contact John today to get an update on the status of the machine. However, I do not think that Jeffrey's statement is fair or accurate. There is simply an issue with the TV-Tuner: the machine is otherwise installed properly, and was installed by a well trained and well regarded technician. Mike has A LOT of experience with installs of this nature. Further, I know Mike spent a considerable amount of additional time trying to rectify this issue on site. >> I apologize that there was any issue, but it does not prevent the machine from being used for exercise. » I will try to expedite the service call, but we are waiting on a replacement part to get the tuner running. EFTA_R1_00696714 EFTA02095237 >> Nat Gennace >> Manager, Online Fitness Consultant >> Leisure Fitness Equipment >> » Check out www. eisure itness.com - Guaranteed est pricing >> Authorized Dealer of Precor, Spirit, Inspire, Landice, Life Fitness, Cascade, Body Solid, >> Torque, Teeter, Powerblock, GoFit, SportsArt, Diamondback, and LifeSpan equipment » From: >> Sent: Friday, September 26, 2014 8:24 AM >> To: Nat Gennace » Cc: merwin dela cruz >> Subject: Jeffrey Epstein >> » Good morning Nat-Jeffrey is quite unhappy and says he is "unable to exercise because someone was sent who had never set up this type of machine before"...Can you please find out when we will have a person who has done these installs many times before to come out and finish what needs to be done? I understand parts needed to be ordered? When will they arrive? Please let Merwin and I know today... >> Thanks for your help, >> EFTA_R1_00696715 EFTA02095238