EFTA02061618.pdf

To: From: Natalia Molotkova Sent Thur 1/14/2016 4:58:06 PM Subject Can you change a ticket purchased by someone else? [Email Ref: 160115-000233] TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE > Response (Natalia Molotkova) 01/14/2016 11:58 AM No, I don't have access to reservations, if they were not booked by American Express Consumer Travel, call Deltaa directly or agency, who booked it. Sorry!!! Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/14/2016 11:54 AM Hi Natasha...Can you change a ticket that was purchased by someone else? Eric ICrempp Delta Confirm # H9DW5U He is to depart tomorrow on Delta 2547 out of JFK at 9;34 arrive Washington at 10:59pm...he now needs to depart Sat. Jan. 16th...a 9:30am-ish flight would be great. Jeffrey will pay for the changes...fee and price difference if any... Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail. please visit us at americanexpress.comlphishinq. O 2016 American Express. All rights reserved When booting concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company). In some cases. Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express. and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or Amencan Express are in no way responsible for the actions of the service provider used by the Card Member. and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) Is against the service provider and not against Concierge Company artlior American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS." without any express or implied warranties. Portions of this content are provided by Gayott) and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use click here: (Littp:thLntpis,goople.comihelpiterryis mapshtml). For "Map Legal Notices" click here: (http://www.maps.ooo;al l itieplegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit yrnsamenceneXPleASSOML.B.a.Vnertne California CST#1022318. Washington UBI#600-469-694. Iowa TA#002, Nevada NV#200t 0126 EFTA_R1_00608027 EFTA02061618 Rem160115-O00233 EFTA_R1_00608028 EFTA02061619