EFTA02062282.pdf

To: Natalia Molotkova From: Lesley Groff Sent: Fri 1/22/2016 2:18:22 PM Su I Re: ticket-shouldn't return be before Feb 4th? [Email Ref: Great Sent from my iPhone On Jan 22, 2016, at 9:06 AM, Natalia Molotkova wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN FTS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 01/22/2016 09:06 AM OK, new ticket with different return date is on its way. VOIDED ticket from yesterday. Fare is non refundable and changes are not permitted. Regards, Natalia Molotkova Centurion Relationshi Mana er Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/22/2016 08:51 AM Ok to change Sent from my iPhone Response (Administrator) 01/22/2016 08:51 AM I am currently out of the office with no access to voicemail or email. My normal office hours are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate or email [email protected]. Have a wonderful day! Best regards, Natalia Molotkova Response (Natalia Molotkova) 01/22/2016 08:42 AM I can put any other date, fare will be 2.00 USD more, is it OK? $540.06. Or I can keep it February 4th. OK to change? Regards, Natalia Molotkova Centurion Relationship Manager EFTA_R1_00809083 EFTA02062282 Hours: Monday through Friday 9:OOam to 5:30pm EST Response (Natalia Molotkova) 01/22/2016 08:04 AM It doesn't really matter, due to Norwegians can't see her reservation with Delta, but I cam move the day, will be back.. \ Regards, Natalia Molotkova Centurion Relationship Manager I lours: Monday through Friday 9:00am to 5:30pm EST Response (Administrator) 01/21/2016 03:00 PM I am currently away without access to voicemail or email, returning on Friday, January 22. My normal office hours are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate or email [email protected]. Have a wonderful day! Best regards, Natalia Molotkova Customer 01/21/2016 03:00 PM Hi Natasha.../ know you are not in...you can do this tomorrow...don't you think the return should be any other day than the 4th since we are booking her on Norwegian Shuttle for the 4th to go NY/London? i thought we would book a date to return to Rome prior than the 4th so there is no way the airlines would cancel her ticket if they see she is to travel on 2 different airlines from NY on the same date...the price was the same no matter what day she returned you said... Begin forwarded message: From: "American Express Travel" <itinera m amextravel.com> Sub.ect: Itinera INCL TICKETNO for 28JAN16 Date: Janus 21 2016 at 1:03:56 PM EST To: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: EFTA_R1_00809084 EFTA02062283  https://myamextravel.com/bacmage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Di ital Itinerar E-Ticket Number(s) Ticket DL Thursday 28 Jan 16 Other Information CITIZENS OF MUST CARRY A VALID PASSPORT Flight Information Date 28 Jan 2016 Airline Delta Air Lines Airline Record Locator Flight/Class DL1044 V Economy Class Origin Rome, Leonardo da Vinci International (Fiumicino) Destination New York, John F Kennedy International Departing 10:35 AM Arriving 02:45 PM Departure Terminal Terminal 3 Arrival Terminal Terminal 1 Estimated Time 10 Hrs 10 Mins Stops Non-stop Seats Unassigned Confirmed Thursday 04 Feb 16 EFTA_R1_00609085 EFTA02062284 Flight Information Date 04 Feb 2016 Airline Delta Air Lines Airline Record Locator FlighUClass DL444 V Economy Class Origin New York, John F Kennedy International Destination Rome, Leonardo da Vinci International (Fiumicino) Departing 07:43 PM Arriving 10:15 AM / 05 Feb 2016 Departure Terminal Terminal 4 Arrival Terminal Terminal 3 Estimated Time 8 Hrs 32 Mins Stops Non-stop Seats Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amexfor the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.corniproducts/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. 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American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of EFTA_R1_00609086 EFTA02062285 omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en ter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694.lowa: TA# 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card Yrebsde To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress cOmrohishing. 10 2016 American Express. All rights reserved EFTA_R1_00609087 EFTA02062286 When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company). In some cases. Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express. and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not hmrted to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS? without any express or implied wananties. Portions of this content are provided by Coyote and may not be used without written permission. Used hereunder by license. For Goo°le 'Maps Terms of Use" click here: (httor/maos Goggle corn/help/terms...maps htmi). For "Map Legal Notices" click here: thltPAYA59-mogs..googiesorryboonattotices_mags ntrni). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf. although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vite.v arnericanexpress.comitravetterms California CST#1022318. Washington USI#600-469-694. Iowa TA#002. Nevada NV#2001-0126 Rai/160122-000498 .pdf EFTA_R1_00609088 EFTA02062287